Alison and Abi were great today. My booking have been taken down wrong and Alison accommodated me anyways! She did an amazing job with my colour and Abi cut it to perfection. They gave my hair life again! Wouldn’t go anywhere else for my hair.
I've been going to Martin Gold
I'm always looked after well by professionals who are eager to do their very best for me. I get lots of compliments I wish they would do a client loyalty card so I could get a slight discount after five treatments say
All in all I would thoroughly recommend them
Whilst washing my hair back of my top got completely wet and nobody seemed bothered. Apart from the receptionist there was no customer service from the others involved. No polite talk. Salon is very noisy and it seems because lots of hairdressers just sitting around gossiping. As a customer you are not made to feel special. I would expect a lot more for the money charged. I get the impression if you are a regular then you are treated really well but not so much if you are not.
I arrived at the salon in good time and was seen very promptly. Staff were very efficient and I was soon "in the chair". I was made to feel welcome and was offered a tea or coffee. In all, a very positive experience.