I had a consultantion before my balayge and i explained what i wanted and showed him pictures. We both agreed on the colours. I was v optimistic, until after i saw the end product. There was no blonde parts, the colour looked blocked and colour was more chocolate than ash brown/blonde. The person who cut my hair cut the layers too short when i asked her to just refresh quite a few times,, by the time i could say anything it was done, but i didnt say anything as the blow dried effect looked nice, but the next day not good. Im not usually one to ever complain but im actually quite unhappy with it. The colourist and the lady who cut my hair were really nice, but i think i should have waited for a master stylist. I came back here as ive had bad experiences at other places and ive always come back to Martin Gold even though its not in my area and that 2 of my family members come here. I didnt call the salon the next day after the colour as i wasnt sure if i should complain. Also it was a saturday and a big Jewish holiday, the manager would not have been there. I will call the salon and ask if they can help rectify it as i paid quite alot. I also tipped them both as they are genuinely nice people. P.s i have always been happy with the salon.
