Did not listen to me
Was rushing around and running behind
Ended up with darker roots I didn’t ask for it and not the shade of blond i was outlining
Hello Margaret,
Thank you so much for taking time to write the review above.
We are saddened to hear that you didn't feel you were listened to and ended up with an unsatisfactory colour result. Our sincere apologies that this has happened.
We welcome all feedback and take all complaints very seriously. We are taking all the necessary steps to prevent this from happening again.
From your most recent review, I believe the problem has already been rectified. Here at Toni&Guy Wimbledon we aim for maximum client satisfaction.
We look forward to seeing you again.
