TONI&GUY Altrincham

Disappointing experience
2.8
Appointment verified by SALONGENIUS Software

I've been coming to the salon for two years now, and have always been happy with the service while Ignis worked here. The two appointments I have had since changing stylist have been disappointing. The last appointment I had, i was unhappy with being offered a child's booster seat at the back wash area, I find this really insulting. My haircut is ok, but not as the photo I showed. It is alot of money for the experiences I have received recently.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Altrincham

HI Laura,

We are sorry that the service you have recieved has been dissapointing, We try our best to make every experience for our clients the best we possibly can. We have taken your points into consideration and it will be looked into how we can improve this for you.

Kind Regards
Reception Team