TONI&GUY in Basingstoke

Part of the TONI & GUY Group on salonspy.

TONI&GUY Basingstoke
  • Description

    TONI&GUY Basingstoke opened in 2003 and our talented team has grown from strength to strength. We pride ourselves on great customer care and service and our philosophy is to create styles that fit you as an individual. We strive to make your visit an enjoyable experience that you and your friends will want to enjoy again and again.

    Our stylists and technicians are on hand to create stylish, wearable hair,offering a range of additional services in salon including bridal and occasion hair, hair extensions and the semi-permanent blow-dry treatment, Nanokeratin for smooth, manageable locks.

    Our wide range of retail products include, label.m professional, Morrocan Oil and GHD to ensure your hair stays salon perfect until your next visit.

    For more information on our services please speak to our friendly reception team who will be happy to help.

  • Contact Details

    01256323355

    • 7 Chelsea House, Festival Place
    • Basingstoke
    • Hampshire
    • RG21 7JR
  • Opening Hours

    Monday

    09:00 – 19:00

    Tuesday

    09:00 – 19:00

    Wednesday

    09:00 – 19:00

    Thursday

    09:00 – 20:00

    Friday

    09:00 – 20:00

    Saturday

    09:00 - 19:00

    Sunday

    Closed

About Us

TONI&GUY Basingstoke opened in 2003 and our talented team has grown from strength to strength. We pride ourselves on great customer care and service and our philosophy is to create styles that fit you as an individual. We strive to make your visit an enjoyable experience that you and your friends will want to enjoy again and again.

Our stylists and technicians are on hand to create stylish, wearable hair,offering a range of additional services in salon including bridal and occasion hair, hair extensions and the semi-permanent blow-dry treatment, Nanokeratin for smooth, manageable locks.

Our wide range of retail products include, label.m professional, Morrocan Oil and GHD to ensure your hair stays salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

Opening Hours

  • Monday:
    09:00 – 19:00
  • Tuesday:
    09:00 – 19:00
  • Wednesday:
    09:00 – 19:00
  • Thursday:
    09:00 – 20:00
  • Friday:
    09:00 – 20:00
  • Saturday:
    09:00 - 19:00
  • Sunday:
    Closed
4.8

675 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (646)
  • 4 stars (19)
  • 3 stars (7)
  • 2 stars (3)
  • 1 stars
Reviews Write A Review
Complete Re-style

JP Curd - 29th Aug 2017

Amber was fantastic!! I have had my hair long, and back in a man bun for about 5 yrs, and wanted a complete change. I now have a choppy casual look, which i can style in so many different ways. 10/10

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Amazing as always :)

Kieran - 25th Aug 2017

Another great haircut and really friendly.
With a relocation north of the border looming, I can only hope to find another hairdresser half as good up north.
Thank you all for the great service for the past 2 years.

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Response from TONI&GUY Basingstoke

Hi Kieran

Thank you for your lovely review. So pleased you like your haircut. We are sorry to be losing you from our salon. Hope you find a stylist and a friendly team it makes all the difference. Wishing you all the best and if your back down pop in and say hi.

Toni&Guy
Basingstoke

The team
At Toni & Guy, Basingstoke are so lovely. Always made to feel very welcomed.
It doesn't matter whether you are young or much, much older. You do come away feeling rather special!

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Response from TONI&GUY Basingstoke

Hi thank you for your review. We are glad to here we always make you feel welcome. Our aim is to make our clients feel comfortable and happy with the service we provide. See you soon.

Toni&guy Basingstoke

Gorgeous cut as usual with Samantha, my hair feels soft, shiny and beautiful!
Lovely atmosphere in the salon and very friendly staff.

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Response from TONI&GUY Basingstoke

Hi Louise

We are glad you love your cut. Samantha is brilliant and takes pride in what she dose. Ill pass this review on to her.

Many thanks.

Toni&guy Basingstoke

Another quality haircut

Fay - 18th Aug 2017

Amber is a fantastic stylist and the first hairdresser to give me a decent haircut in a long time. I trust her to do a good job and she is very friendly.

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Response from TONI&GUY Basingstoke

Hi Fay

Amber is amazing and very friendly. We are glad your enjoying your new cut and hope to see you again soon. We also offer complimentary fringe trims to all regular clients. So pop in when your fringe gets a bit to long and we will make sure Amber is free for you.

Toni&guy Basingstoke

Great service , lovely salon

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Response from TONI&GUY Basingstoke

Hi Tina

Happy to hear you had a great service and you find our salon lovely. We look forward to seeing you soon.

Many Thanks

Toni&Guy Basingstoke

Great customer service

Richard - 14th Aug 2017

I arrived 15 minutes late for the last appointment of the day due to traffic and the stylist stayed beyond normal closing to cut my hair. That's why I have used the Basingstoke team for more than 10 years now.

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Response from TONI&GUY Basingstoke

Thankyou for your review Richard.We are pleased you are always happy with your service.We look forward to seeing you soon at Toni and Guy Basingstoke.

Always a great experience

Dan - 12th Aug 2017

It's always a pleasant and enjoyable experience and Sam is amazing at what he does.

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Response from TONI&GUY Basingstoke

Thankyou for your review Dan.We are pleased to know that your always happy with Samuels service.We look forward to seeing you soon at Toni and Guy Basingstoke.

I always come here as I know I get the haircut I want and done to a professional standard. The last 2 visits, I have had Amber cut my hair, she listens to what you say and is very attentive. Always get the results I want when she cuts my hair!

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Response from TONI&GUY Basingstoke

Thankyou for your review.We are pleased that you are always happy with the service Amber provides you.We look forward to seeing you soon at Toni & Guy Basingstoke.

Samuel is great, knows what you want before you do! Very relaxed, very professional. Cheers!

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Response from TONI&GUY Basingstoke

Thankyou for your review Finn.We will pass on your lovely comments to Samuel.We look forward to seeing you again at Toni & Guy Basingstoke.

Good customer service

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Response from TONI&GUY Basingstoke

Thankyou for your review.We look forward to seeing you again at Toni & Guy Basingstoke.

Excellent service and quality as usual!! Thank you.

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Response from TONI&GUY Basingstoke

Thankyou for your review Katie.We look forward to seeing you again soon at Toni & Guy Basingstoke.

Thank you so much to Samuel for looking after me and giving me such a wonderful new look

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Response from TONI&GUY Basingstoke

Hi Helen.Thankyou for your review.Were pleased that you are happy with your haircut that Samuel did for you.We look forward to seeing you again soon at Toni and Guy Basingtoke

Saturday visit

S - 6th Aug 2017

I have been using Toni&Guy all my life, Basingstoke salon since it's opening and before that Winchester or Guilford saloons. The main attraction for me was the service that you expect from this well established brand.
However, after previous 2 visits, I am seriously reconsidering my choice of a hair salon.
I visited Basingstoke branch, yesterday, 5th August, my appointment was at 11am.
I was unable to find a parking space for a long time which resulted for me arriving 5 min late. When I arrived, the hairstylist that was supposed to cut my hair was occupied with another customer. Once he finished, he informed me that due to the fact I was late (now 7 or 10 minutes) and his back to back appointments, he won't be able to do the service for me but he found someone else who could do it 40 minutes later. I asked him if he would reconsider and may be have a more junior stylist to do the blow dry. However, it was not possible since they don't have appropriate staff. Still, somehow It wasnt a problem during my previous visit, when I was on time, but had 3 different stylists doing my hair due to parallel bookings made with other people.
Ok, I stayed to wait for another hairdresser.
The next customer for my original hairstylist arrived at 11.35am and it was a 5 year old child (not sure if anyone would book ahead a cut with a director for a 5 year old child??) The treatment finished at 12pm. At 12.20pm his next customer arrived. So hardly 'back to back'.
I appreciate that it was also initially my fault for being 5 minutes late, however, may be the salon could also take into consideration that booking appointments so close together and trying to fit as many people as possible would enevitably lead to disappointing service as per my last two visits.
The good point, my replaced hairdresser did a very good job.

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Response from TONI&GUY Basingstoke

Hi thank you for you review. Please except our apologies for your disappointment. Our main aim is to ensure our clients are happy. In the event that one of our clients arrives late we always try to accommodate by offering an alternative available stylist/appointment. Or if the original stylist is not fully booked we will try and keep you with the stylist requested. We do run on an appointment system which gives every client a selected appointment slot. We do like to keep within the appointment slot as this give our clients the time needed to enjoy their experience and leave feeling satisfied with their service. I do believe that given the opportunity, you will be more than satisfied with the high standards of hairdressing and customer care we aim to provide. Once again apologies for any inconvenience caused.

Kind regards
Toni&Guy Basingstoke

The tony and guy experience

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Response from TONI&GUY Basingstoke

We look forward to seeing you again soon Nikki at Toni&Guy Basingstoke

Always a lovely welcome and excellent customer service from all the team especially Amber

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Response from TONI&GUY Basingstoke

Thankyou for your review Cheryl.I will pass on your kind words to Amber.We look forward to seeing you again soon at Toni and Guy Basingstoke.

Samuel was very charming and knew exactly what I wanted from my cut.
Will be back soon.

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Response from TONI&GUY Basingstoke

Thankyou for your review.We look forward to seeing you again soon at Toni and Guy Basingstoke.

I always feel welcome at toni & guy . They are friendly and courteous , it's always a pleasure to go to Toni &Guy's

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Response from TONI&GUY Basingstoke

Thankyou for your review Debbie.We are pleased you enjoy your salon experience.We look forward to seeing you again soon at Toni and Guy Basingstoke.

Amber - Brilliant

Poppy - 28th Jul 2017

Amber was brilliant friendly and I love my hair doo thanks amber

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Response from TONI&GUY Basingstoke

Thankyou for your review Poppy.We are pleased your happy with your hair and will pass your comments onto Amber.We look forward to seeing you at Toni and Guy Basingstoke again soon

Under 12's Boyd haircut

Tom - 25th Jul 2017

Amazing cut and excellent service.

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Response from TONI&GUY Basingstoke

Hello thank you for your review. We love to hear that our clients are happy with the service we provide. Many thanks

T&G Basingstoke

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