The Annexx

264A High Street, Berkhamsted, Hertfordshire, HP4 1AQ

About us

What’s most unique and extraordinary about a person isn’t always in plain sight. At The Annexx, we are dedicated to revealing what’s special about you to the world!

Drawing on the industry’s best talent, skill, and artistry, we provide exceptional quality and highly specialised customer service designed to enable our clients to bring out the very best in themselves.The Annexx is a progressive, full-service boutique salon offering a complete range of Redken hair colour services as well as the very best Moroccanoil, Kerastase, Caviar, Bamboo, Label M, Pureology and GHD have to offer with a wide range of products available to take home from our salon store.

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Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 21:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
1,238 verified reviews
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Filter by rating

Great haircut

Frances Garratt
17th Jul 2019
Stylist: Tanya
5.0

Always a great experience being pampered. Quick and individual service

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Great highlights and cut and blow dry

Maggi
16th Jul 2019
Stylist: Jess
5.0

Very friendly salon with reasonable prices. Jess did a great job. Very pleased with my highlights and colour. Will visit again

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Today's visit

Anonymous
10th Jul 2019
5.0

A great experience as always. Charlotte was as pleasant and professional as always. Great salon.

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Fab colour

Linda Morgan
2nd Jul 2019
Stylist: Lois
5.0
Appointment verified by iSalon Software

Lois sorted my frizzy new colour needed hair today and now I feel epic! Thank You!

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Repeat visit Happy

Charmane Clayton
2nd Jul 2019
Stylist: Lois
4.5
Appointment verified by iSalon Software

Lois is really enthusiasts and trying her best to make me feel special

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Amazing as always

Sophie Phillips
15th Jun 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

Yet another perfect haircut from Charlotte. I wouldn’t dream of going anywhere else. Charlotte and The Annexx have my highest recommendation

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Mrs

Paulette Fidler
12th Jun 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

Excellent

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Fresh new restyle and colour!

Hannah A
6th Jun 2019
Stylist: Jess
5.0
Appointment verified by iSalon Software

If you are looking for a new style and colour, Jess is the stylist to see. I had a consultation first where I showed her a few photos of the kind of look I wanted. She was clear about what could be achieved with my hair type and gave me great guidance in which choices would suit me best and I'm so glad I took her advice, I love my new hair!

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Happy

Charmane Clayton
5th Jun 2019
Stylist: Lois
5.0
Appointment verified by iSalon Software

Lois gave me extra service thank you

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Haircut

Jimmy Bolton
31st May 2019
Stylist: Tanya
5.0
Appointment verified by iSalon Software

Great haircut as per usual!

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Emi’s salon experience

Diana Hulme
31st May 2019
Stylist: Tanya
5.0
Appointment verified by iSalon Software

Emi (5yrs) loves a visit to The Annex. Today she was seen by Jasmine who washed her hair and chatted about princesses with her and then Tanya who did a beautiful cut and applied lots of princess sparkles and gave her an extra biscuit to take away. One very happy little girl. Thank you ladies x

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Superb, as always

Suzanne Westlake
28th May 2019
Stylist: Daisy
5.0
Appointment verified by iSalon Software

Daisy is still THE only person that Olivia let’s near her hair! Always patient, kind, and ready with a smile, just fabulous x

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Response from The Annexx

Wow, what a fabulous five star review! We're so glad Olivia has so much fun when she visits Daisy, I'll be sure to pass on your sweet words.

Sarah

More than happy

Jane Thompson
28th May 2019
Stylist: Charlotte
5.0

I've been going to The Annex for a while now and I think it's better than ever.
I always feel that I'm a valued customer - starting with Sarah at reception, through the blow dry, colour etc. and right up to the time I leave the salon. With the help, encouragement and suggestions from Charlotte I've made some changes to the style and colour of my hair, both of which have 'boosted' my confidence. Probably most importantly I now enjoy going to the hairdresser.

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Response from The Annexx

Thank you for such a wonderful review, Jane! We're so pleased you enjoy your time with us and to hear that Charlotte's suggestions have boosted your self confidence will mean the world to her. We look forward to seeing you again very soon.

Sarah

Lovely but a bit confused

Sue Rowe
21st May 2019
Stylist: Lois
5.0
Appointment verified by iSalon Software

Lois did a great job and really cared about me. Slight confusion as blow dries with Lois were offered at £5. Then when I phoned I was told it was £10. No problem but was actually charged £15. It’s ok because I know it’s great value but some people could get arsey. I’m a loyal customer. Been coming to you for years and will continue This is feedback not criticism. Love you guys xxx

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Response from The Annexx

Hi Sue,

Thank you so much for your honest feedback. As Lois is fairly new to the salon floor we have had a number of special offers available for her services which I understand may have lead to some confusion within the team.

Initially, on selected Tuesdays, blow drys were £5 and £10 for the rest of the week. Due to popular demand, her blow dry is now a fixed price of £15. I apologise for this confusion, we are always happy to honour the original price quoted when booking so I'll be in touch to offer a refund of the difference.

We're so pleased you were happy with your blow dry and look forward to seeing you again soon.

Sarah

Amazing salon

Sona Sherratt
18th May 2019
Stylist: Daisy
5.0
Appointment verified by iSalon Software

She’s brilliant - a lovely person who listens, knows her stuff and is fabulous to be around

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Response from The Annexx

Hi Sona, thank you so much for your kind review! A pleasure to see you as always.

Sarah

Excellent new do!!

Martine Anastasiou
17th May 2019
Stylist: Tanya
5.0
Appointment verified by iSalon Software

Fantastic as ever, I love this place and Tanya is excellent!!

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Response from The Annexx

Thank you for such a fab review, Martine! It's always such a pleasure to see you and your hair looked gorgeous!

Sarah

Highlights

Anonymous
17th May 2019
Stylist: Jess
5.0

Great colour and service as alwsys x

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Response from The Annexx

Hi there! Thanks for a fab 5 star review!

Sarah

Fabulous bouncy hair!

Claire Dickson
11th May 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

awesome bounce to my hair ready for the ball later today, thank you!

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Response from The Annexx

What a wonderful 5 star review, thank you so much Claire! We hope the ball was a huge success, all the best with your fundraising!

Sarah

Great job again Jess!

Julie Rennison
10th May 2019
Stylist: Jess
5.0
Appointment verified by iSalon Software

Jess is consistently fab and I love how she always knows what’s just right for my hair!

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Response from The Annexx

Thank you for your kind review, Julie! Your hair looked absolutely gorgeous!

Sarah

Cut

Anonymous
8th May 2019
5.0

Had my first hair cut with charlotte today an i love it ! I have curly hair an have had some awful cuts ! She really listened to what i wanted an cut it lovely ! Also really nice freindly relaxed atmosphere ! Allready booked for next cut ! Having colour done tomorrow an cant wait!

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Response from The Annexx

Wow, what a wonderful 5 star review! It means so much to us that you entrusted us with your curly locks!

Thank you so much for taking the time to leave us feedback, we're really pleased you enjoyed your first Annexx experience!

Sarah

First visit and donating my hair to Little Princess Charity

Sue Cross
8th May 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

A very warm welcome from Sarah on reception. Charlotte looked at the photo on my phone, explained what she was going to do and did a brilliant job -so pleased!

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Response from The Annexx

What a kind review, thank you so much, Sue! We were really astounded by your magnificent donation to the Little Princess Trust and what a stunning transformation! We hope you're loving your new look and not missing your long locks too much!

It was an absolute pleasure to meet you and we look forward to welcoming you back to the salon again soon.

Sarah

return client

Rudi Clayton
29th Apr 2019
Stylist: Jess
5.0
Appointment verified by iSalon Software

Thank you for making Rudi very happy , his highlights look very natural and he had a very good and private experience in the back room of your salon

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Response from The Annexx

Thank you so much for such a wonderful 5 star review! We're so pleased Rudi was happy with his new look and was able to enjoy our discreet services. We look forward to welcoming him back when he needs us next!

Sarah

Fantastic hair cut and great service!

Anna Rose
28th Apr 2019
Stylist: Jess
5.0
Appointment verified by iSalon Software

As someone who isn’t a regular at The Annexx I was pleasantly surprised to receive a friendly and professional service from both Jess and Sarah throughout. I am more than satisfied with my new cut and looking forward to returning in the future!

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Response from The Annexx

Thank you for such a glowing review, Anna! We were so pleased to welcome you to the Annexx, it meant so much to us that you were able to trust us with your hair. Hope you're still enjoying your new 'do!

Looking forward to seeing you again soon, good luck with the last leg of your studies, the summer isn't too far away!

Sarah

Hair therapy

Vic Sims
27th Apr 2019
Stylist: Daisy
5.0

A lovely trip to the Annexx - as ever! Two hours of being looked after - good for mind, body and hair!

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Response from The Annexx

Thank you for a dazzling 5 star review, Vic! It's always such a pleasure to see you and we're so glad you enjoyed the Annexx treatment!

We look forward to seeing you again when you need us!

Sarah

Best hair salon for miles

Jan Wright
25th Apr 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

As always - excellent experience. Great advice, expert service. Have never been disappointed. Results always good.

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Response from The Annexx

Thank you so much for your kind review, Jan! Charlotte will be so please to hear your comments!

We look forward to seeing you again soon.

Sarah

Mrs.

Pushpa
19th Apr 2019
4.5

This was my first time and it’s ok so far enjoyed my stylist very friendly and give me some advise which is good

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Response from The Annexx

It was a pleasure to welcome you to the salon, Pushpa. Thank you so much for taking the time to leave us a review. We hope to see you again soon!

Sarah

return client

Charmane Clayton
17th Apr 2019
Stylist: Tanya
4.0
Appointment verified by iSalon Software

Always a kind smile on her face . Jess W was my main stylist today , thank my hair looks shiny and fresh after colour and cut..

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Response from The Annexx

A pleasure to see you as always, Charmane! Please rest assured we will review the areas in which you're awarded us 4 stars as this is not in line with the high standards we hold for ourselves. Hopefully next time you're in it'll be 5 stars across the board!

We look forward to seeing you again soon.

Sarah

Daisy is THE BEST

Tilly Davies
13th Apr 2019
Stylist: Daisy
5.0
Appointment verified by iSalon Software

Daisy gave me guidance but also listened to what I wanted. She was funny, friendly and down to earth! I will be back soon!

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Response from The Annexx

What a fantastic 5 star review, thank you, Tilly! Daisy will be chuffed to hear your awesome feedback, we look forward to welcoming you back soon!

Sarah

Brilliant

Sam Andrews
12th Apr 2019
Stylist: Tanya
5.0

Big love to Tanya, another fabulous visit to The Annex today. Had a regrowth, hair cut and blow dry and am now back to my fabulous self. Thanks so much xxxx

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Response from The Annexx

Thank you so much for a dazzling 5 star review, Sam! I'l be sure to pass on the big love to Tanya, she'll be so pleased you enjoyed your visit!

Sarah

Lovely birthday pamper

Lizzie Blumsom
12th Apr 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

I’ve ‘been with Charlotte’ for almost 10 years. She’s so amazing that I now commute out of London to experience her mastery of the mane! The Annexx experience is fab. Highly recommend

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Response from The Annexx

What a fabulous 5 star review, thank you so much, Lizzie! Charlotte will be so pleased to hear you think the commute is worth it! We hope you enjoyed the rest of your birthday and look forward to seeing you again soon.

Sarah

Ms

Terri Ainger
11th Apr 2019
Stylist: Tanya
5.0

Tanya took time to explain everything she was going to do (I had Brazian blow dry). She did an amazing job and was so approachable and friendly. Didn't quibble when I said I'd seen the discounted price on the website. I have now booked in with her for cut and colour as so impressed. Everyone at salon very friendly, even on a day when the receptionist was off sick!

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Response from The Annexx

Thank you for a brilliant 5 star review, Terri! We're pleased you were able to take advantage of our Brazillian Blow Dry special! Thank you for your patience when we were a member of the team down, the girls really are brilliant under pressure.

We look forward to seeing you again soon!

Sarah

5 star service as always !

Kerrie Whelan
6th Apr 2019
Stylist: Daisy
5.0
Appointment verified by iSalon Software

I’m so happy to of finally find a hairdresser that knows what she is doing and is absaloutey AMAZING!!! I always get a first class service she always smiles and always makes sure I am looked after ! Daisy you are genius !!!!

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Response from The Annexx

Wow, what a review! Thank you so much for your kind words, Kerrie, Daisy will be chuffed!

Sarah

I wouldn’t go elsewhere ... too risky

Janey
6th Apr 2019
Stylist: Tanya
5.0

Brill as ever!

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Response from The Annexx

Thanks for your kind review, Janey! You're in safe hands with us!

Sarah

Fab fab fab

Katie
4th Apr 2019
5.0
Appointment verified by iSalon Software

Another fantastic experience at the Annexx. Always pleased with the result and always looked after brilliantly. Thank you, thank you.

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Response from The Annexx

Thank you so much for a wonderful 5 star review! We look forward to seeing you again soon.

Sarah

Don’t go anywhere else

Susan Temple
29th Mar 2019
Stylist: Daisy
5.0
Appointment verified by iSalon Software

Such a lovely place relaxed atmosphere and staff are amazing ....

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Response from The Annexx

We're so pleased you enjoy your visits to us, Susan. We look forward to seeing you again soon!

Sarah

Colour

Lyn Ross
29th Mar 2019
Stylist: Tanya
5.0
Appointment verified by iSalon Software

Colour looks great as always thank you x

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Response from The Annexx

A pleasure to have you as always, Lyn! Thank you for your dazzling 5 star review!

Sarah

Full head of highlights

Zoe Davis
28th Mar 2019
Stylist: Jess
4.5
Appointment verified by iSalon Software

Jess is so fabulous and always makes me feel very comfortable. She’s exceptional at what she does and I wouldn’t trust anyone else with my hair!!

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Response from The Annexx

Thank you for your kind review, Zoe! We look forward to seeing you again soon.

Sarah

Amazing

H
27th Mar 2019
Stylist: Jess
5.0

I had a balyage, cut and blow dry. Jess listened exactly to what I wanted, she tackled my dry long frizzy hair and completely transformed it. So pleased!

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Response from The Annexx

What a wonderful 5 star review! Jess will be so happy you're pleased with your hair, it certainly did look gorgeous!

Sarah

Thank you

Angela Row
16th Mar 2019
Stylist: Jess
5.0
Appointment verified by iSalon Software

Fabulous again. Can’t fault Jess she listens to everything I say and I come out a different woman

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Response from The Annexx

Thank you for such a lovely review, Angela! We're so glad you enjoy your time spent with us.

Sarah

Annexx best hairdressers ever

Jenni Blackmore
16th Mar 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

Excellent haircut by Lanika. All the staff very friendly and good coffee.

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Response from The Annexx

Thank you so much for your lovely review, Jenni! We're so pleased Lanika is back working with us again!

Sarah

New Me!

Sue Coffey
15th Mar 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

Presented Charlotte with a new style that I had seen on Pinterest. I fancied a change and Charlotte didn’t disappoint. I am sooo pleased with the result ????.

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Response from The Annexx

We are so pleased you're loving your new look, Sue! Charlotte will be so happy!

Sarah

Total makeover

Nina Quinn
14th Mar 2019
Stylist: Jess
5.0
Appointment verified by iSalon Software

Jess I felt really tried to get my hair exactly as I wanted it! She did very well especially as I didn’t really no what that was!

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Response from The Annexx

Thank you so much for a fabulous 5 star review, Nina! We're so pleased you left with the look you wanted!

Sarah

Cut and blow dry

Susan Scriven
9th Mar 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

Recommended by my daughter and thrilled with the result.

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Response from The Annexx

Thank you so much for a wonderful 5 star review, Susan! We're so pleased you were happy with your hair and look forward to seeing you again soon.

Sarah

A feel good experience

Chris Scholes
6th Mar 2019
Stylist: Tanya
4.5
Appointment verified by iSalon Software

A really pleasant and efficient service.
The girl who washed my hair wet my sweater and pulled my hair when she was massaging my head so a thumbs down for that, but the haircut was brilliant. Tanya deserves a special mention here, she did exactly what was needed

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Response from The Annexx

Hi Chris, thank you so much for taking the time to leave us an honest review. We're so happy you had a fantastic haircut and will be sure to pass this on to Tanya, it'll make her day!

We're so sorry your experience at the backwash wasn't up to our usual standards and would like you to know that we've passed this feedback on to our staff. If you would like to discuss this matter further please drop me an email at [email protected] or alternatively, give me a call on 01442 870061.

Sarah

Regrowth and cut

Terri O'neill
1st Mar 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

Great cut and service as usual.

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Response from The Annexx

Thank you so much for an amazing 5 star review, Terri! Lovely to see you as always.

Sarah

Really pleased with new hair cut

Claire
19th Feb 2019
Stylist: Daisy
4.5
Appointment verified by iSalon Software

Really felt listened to and full discussion of as well as photo used to ascertain the suggested style.

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Response from The Annexx

Hi Claire, thank you for taking the time to leave us an honest review, we're really glad you're enjoying your new hair! We appreciate your feedback regarding cleanliness and would like you to know that we've passed this on to our staff. Hopefully the next time you're in you'll find this was an unfortunate one off and will have a truly 5 star salon experience with us.

Sarah

Outstanding talent

Tigger Wilson
19th Feb 2019
Stylist: Daisy
5.0
Appointment verified by iSalon Software

My first visit after having my hair cut short at another saloon. Dasiy was professional, friendly and has done an amazing job on my hair. I love it. Will be back soon.

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Response from The Annexx

We're so glad you love your new look, Tigger! Daisy will be really pleased to hear your feedback and we look forward to welcoming you back soon!

Sarah

Treatment/ blowdry

Claire Bisney
15th Feb 2019
Stylist: Natalie
5.0
Appointment verified by iSalon Software

Just had the best head massage and relaxing treatment with the gorgeous Natalie followed by a blow dry , love my beach waves , it was Brilliant

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Response from The Annexx

Thank you so much for your glowing review, Claire! We thought your beach waves looked gorgeous!

Sarah

Always a pleasure

Kate Hardy
15th Feb 2019
Stylist: Charlotte
5.0
Appointment verified by iSalon Software

I love the Annex, it’s the best salon for miles around. Charlotte combines high standards, creativity and an eye for detail with a warm and friendly atmosphere . Perfection!

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Response from The Annexx

Thank you, Kate for your fabulous 5 star review! I'll be sure to pass on your high praise to Charlotte, it will make her day!

Sarah

First visit

Anonymous
14th Feb 2019
Stylist: Daisy
5.0

My first visit to The Annex after a friends recommendation. Met with a warm welcome & a lovely cappuccino, Daisy listened & understood what I wanted & I am over the moon with the colour & cut. I look forward to my next visit.

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Response from The Annexx

Thank you so much for your kind review, it's always nice to hear when someone's come to us via a referral. We look forward to welcoming you back soon!

Sarah