Don’t get me wrong, i got to M to get my hair cut and Zoe is lovely! Always pleased. But I have been to get my hair coloured. I was blonde and wanted to go grey. So I have come out of there with my hair looking no different. It certainly doesn’t look grey. I am not very happy with the outcome at all.
I had a strand test before and the colour was so much different. I am more of an ash colour now. I’m going to have to be honest and say that I paid all that money for, what seems, just a hair wash.
Hi Daisy, we are sorry to hear how you feel about your experience. Unfortunately, as was explained fully during the test and consultation phase of your journey, due to your restrictions on budget and weak condition of your hair we were limited to what we were able to achieve, and as explained, the finished result would not be your perfect desired colour. We strive to give everyone what they wish, but without a stronger commitment from yourself we are unable to produce your desired result. We have tried to contact you as requested and left messages multiple times as we would love the opportunity to see if we can be of further assistance and guide you as to what will be necessary for you to achieve such results. We look forward to hearing from you at your earliest convenience.
