Although the customer service was jolly, friendly, and professional, I am deeply unhappy with me hair cut to the point where my depression has returned. The hairdresser did not listen to what I asked for and my hair is so much shorter. I feel very unattractive and would like my money back.
Dear Beth, we are sorry to hear that your experience was not entirely positive and to your satisfaction. We aim to keep all our clients happy and try our upmost to achieve this. Please contact the management team and we will happily resolve this issue for you.
