Brown's Hairdressing Group Harpenden

1.4
Appointment verified by SaloniQ Software

So dissatisfied this time.!!!! Seeing senior hairdresser both for half head highlights and cut and finish. Disappointed with the colour service. I have been left with grey hairs on both sides in the front. Paying for colouring £87.50 I feel like I was rob of my money. When pointed out at the end I was told I should add tint service to cover my grey hair. Not really sure as the lady who does my highlights use both colour bleach and slightly darker one. Why she wasn’t able to cover my grey hair on the side? I really don’t get it! Other hairdressers could do in the past!!! If I see what she was doing I would point it to her but I was sat in so called colouring table without mirror so haven’t been able to see what she was doing. I would really appreciate response from the manager of the salon and appreciate some money back.

Service
Value
Result
Cleanliness
Atmosphere