Gemma is fabulous and so is Daisy. All the girls are lovely. Here is the problem. As a customer paying quite a lot of money I would hope my wishes are important. Richard seems to like the door open. It’s freezing and we have wet hair! I asked for the door to be closed and he said he was letting fresh air in. Basically ignored me. However shortly after he closed it. The girls tell me he always has the door open and they are freezing. More importantly coming in is supposed to be a relaxing experience. Are you kidding!!! Terrible head banging music turned right up. I can’t hear what the stylist is saying half the time and I have no problem with my hearing. I asked one of the girls to ask Ryan to turn it down and in the end I got up myself and asked him and he did. It’s not a Rave! Most of the clients in there were not young and the woman next to me said I’m really glad you did that. She couldn’t bear it either. You really need to consider your clients more. Some of them are in their 80s - do you really think thd want head banging music while getting their hair done? I was so happy to leave and come home. This is every time I come in. If it wasn’t for the girls who are amazing I wouldn’t come in at all. Sorry but you need to consider your clients more.
