I was double booked and the stylist made a mess of my colour and cut. Highlights were appalling and I was forced to go to another salon to get the colour corrected. The stylist splashed my face when washing my hair and didn't offer a towel to dry my face. My scalp itched afterwards and had to wash my hair straightaway. The end result looked nothing like the photo I showed her. A costly, disappointing experience. Don't go here!
The staff were nice and it's a very funky salon but really disappointed in my hair cut, stylist didn't even offer to trim my fringe and ask how I normally style it. The colour is precisely the kind of caramal/blonde that I said I didn't really want. It doesn't even really look much different which would be fine for some but I specifically said I wanted a change! The colour expert knew it wasn't very good when she saw it because she said "it may lighten when you wash it"
They did offer to do it again if I went back within the first week. Clearly they don't have working partners and children because it was difficult enough to get one afternoon off to get my hair done never mind another afternoon off a week after!! But really, after paying that amount of £££ I expect it to be correct the first time round!
No one even asked if I had done the skin test provided to check there was no reaction, they never even asked for the consent form to keep on file.
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