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TONI&GUY Bluewater in Dartford

TONI&GUY Bluewater
  • Description

    TONI&GUY Bluewater opened in the shopping centre in 1999, As a salon we are dedicated to providing the ultimate salon experience with a strong team of talented and passionate stylists and technicians.
    We take pride on Delivering the highest standards of customer service to each and every client.
    Members of our technical team hold Goldwell colour expert giving them the status of Colour Specialists. Their knowledge and expertise are on hand to advise you on the latest colours and techniques.

    Our talented team of stylists are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.
    We offer many additional services including Strength in style, Nano Keratin Smoothing Treatments, Olaplex and Occasion hair up.

    Our wide range of haircare products include label. M, Kerastase and GHD to keep your hair salon perfect until your next visit.

    For any enquires please call and speak to our friendly reception team who will be more than happy to help.

  • Contact Details

    01322 624400

    • Bluewater Centre
    • Upper Rose Gallery
    • Greenhithe
    • Dartford
    • Kent
    • DA9 9SP
  • Opening Hours

    Monday

    09:30 - 21:00

    Tuesday

    09:30 - 21:00

    Wednesday

    09:30 - 21:00

    Thursday

    09:30 - 21:00

    Friday

    09:30 - 21:00

    Saturday

    08:30 - 21:00

    Sunday

    10:30 - 17:00

About Us

TONI&GUY Bluewater opened in the shopping centre in 1999, As a salon we are dedicated to providing the ultimate salon experience with a strong team of talented and passionate stylists and technicians.
We take pride on Delivering the highest standards of customer service to each and every client.
Members of our technical team hold Goldwell colour expert giving them the status of Colour Specialists. Their knowledge and expertise are on hand to advise you on the latest colours and techniques.

Our talented team of stylists are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.
We offer many additional services including Strength in style, Nano Keratin Smoothing Treatments, Olaplex and Occasion hair up.

Our wide range of haircare products include label. M, Kerastase and GHD to keep your hair salon perfect until your next visit.

For any enquires please call and speak to our friendly reception team who will be more than happy to help.

Opening Hours

  • Monday:
    09:30 - 21:00
  • Tuesday:
    09:30 - 21:00
  • Wednesday:
    09:30 - 21:00
  • Thursday:
    09:30 - 21:00
  • Friday:
    09:30 - 21:00
  • Saturday:
    08:30 - 21:00
  • Sunday:
    10:30 - 17:00
4.6

380 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (324)
  • 4 stars (32)
  • 3 stars (12)
  • 2 stars (10)
  • 1 stars (2)
Reviews Write A Review
Disappointed Salon User

Anonymous - 20th Feb 2018

Verified Appointment Verified by SALONGENIUS

Great Service but salon in need of a refurbishment
Tired old decor, broken chair, drab atmosphere

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Verified Appointment Verified by SALONGENIUS

Lovely colour. Friendly service.

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Verified Appointment Verified by SALONGENIUS

Claire cut my hair perfect customer service. And a lovely cut and dry always leave feeling a million dollars.

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Verified Appointment Verified by SALONGENIUS

She was very nice good cut.

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Colour, trim and style

Geeta - 17th Feb 2018

Verified Appointment Verified by SALONGENIUS

Very nice staff. An enjoyable experience.

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Very personable stylist/manager nice easy friendly manner whilst still being professional

Listened to what I wanted gave some advice and of course the main reason for my visit a very good cut...

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Verified Appointment Verified by SALONGENIUS

Very good service

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Verified Appointment Verified by SALONGENIUS

I had read a few reviews before booking a hair cut at Bluewater and have to admit was a little nervous.
I use to get my hair cut regularly at the Covent Garden salon and so my stylist was familiar with what hairstyles I liked and what suited me best. But traveling into London for a haircut takes time, so for this reason I decided to ignore the negative reviews, and try my luck at Bluewater.
I am so very pleased that I had.

I have now had my haircut several times with Ellis at the Bluewater salon and every single time have left very happy and confident with my hair cut.

For me the service in the salon is also important and every time I am always made to feel welcome.

Ellis herself is very professional, she’s friendly and polite and understands the importance of listening to what style I would like and talking it through with me. She always advises me as to what would suit my face shape and the texture of my hair as well as how easy/differcult it would be to keep it looking as it should.

The hair cut itself is always outstanding and I appreciate she asks me questions and listens, taking into account my life style and how practical it will be to maintain. Hence I’m now a regular customer.

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Verified Appointment Verified by SALONGENIUS

Lily did a fantastic job on my hair for the first time in a year my fringe has actually looked the way it should, will be using this salon now as opposed to the local one where I live

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Verified Appointment Verified by SALONGENIUS

Fantastic really pleased with the results

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Kind manner, cut my daughters’ hair beautifully

Alex Roberts - 14th Feb 2018

Verified Appointment Verified by SALONGENIUS

Ashlee and Marie cut both my girks’ hair. Couldn’t fault the service we received today. They were kind and friendly and did a super job. So pleased. Shame this Toni&Guy is so far away from home but I’m sure we will make a special trip to come back sometime. Thanks!

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Excellent service, the final outcome was exactly what I had in mind

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Customer Experience

Amrita Bhatt - 13th Feb 2018

Verified Appointment Verified by SALONGENIUS

Hello,

Had a hair cut at the Bluewater Toni and Guy today. Hair cut and stylist were ok, however the overall customer experience was awful.

This is the worst high end hairdresser I have ever visited...and the most expensive may I add.

Things that were wrong:
- clumps of hair all over the salon, which have not been swept up
- hair pins on the floor
- trolley wheel had a massive heap of hair twisted around one of it well
- I sat in between trainees who were having a lesson. Terrible place to sit me. I heard a trainee get told off for not reading the night before, and where the other trainees were practicing it was messy.
- the whole salon was messy...chairs nor tucked in...things left around.
- tile coming off wall
- paint off wall in some patches
- seats looked dirty
- more like a college hair salon than high end

Left feeling disappointed having paid £58 for this experience. Where does our money go?

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding our prices and the service you received.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact our management team at your earliest convenience to discuss this further.

Kind regards

Toni&Guy Bluewater

Verified Appointment Verified by SALONGENIUS

Always like having my haircut with Louise. She listens to what you want and gives you good advice. She’s really personable too.

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Verified Appointment Verified by SALONGENIUS

Another great cut and service!! Finally found a hairdresser I can trust 👌

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Wasn’t a great experience - I had a very simple cut, but even then the length was wrong (I specifically said below shoulder length and it was shorter than that.)

Very perfunctory approach, she didn’t offer to straighten my hair or put any products on the final cut, and it was all done very speedily.

Overpriced for the amount of care and effort so won’t be going again and wouldn’t recommend it to others. You can get the same or better for a lower price so don’t believe the hype or marketing.

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding the service you received.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact our management team at your earliest convenience.

Kind regards
Toni&Guy Bluewater

Wonderful experience!

P.h - 10th Feb 2018

Verified Appointment Verified by SALONGENIUS

Staff were amazing - atmosphere was friendly and professional. The director who cut my hair was brilliant! I didn’t get her name. I will definitely visit again.

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Verified Appointment Verified by SALONGENIUS

Great haircut. Very considerate

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Verified Appointment Verified by SALONGENIUS

Lorraine is amazing at colour - always looks great

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Verified Appointment Verified by SALONGENIUS

Supercalifragilisticexpialidocious...

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