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William Charles Hair in Tenterden

William Charles Hair
  • Description

    William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 97% naturally derived.

  • Contact Details

    01580 762564

    • 50 high street
    • Tenterden
    • Kent
    • TN30 6AR
  • Opening Hours

    Monday

    09:00 - 18:00

    Tuesday

    09:00 - 18:00

    Wednesday

    09:00 - 20:00

    Thursday

    09:00 - 20:00

    Friday

    09:00 - 18:00

    Saturday

    09:00 - 17:00

    Sunday

    Closed

About Us

William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 97% naturally derived.

Opening Hours

  • Monday:
    09:00 - 18:00
  • Tuesday:
    09:00 - 18:00
  • Wednesday:
    09:00 - 20:00
  • Thursday:
    09:00 - 20:00
  • Friday:
    09:00 - 18:00
  • Saturday:
    09:00 - 17:00
  • Sunday:
    Closed
4.9

279 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (272)
  • 4 stars (5)
  • 3 stars (2)
  • 2 stars
  • 1 stars
Reviews Write A Review
Amazing Cut & Colour

Nina Wintle - 26th Apr 2017

I visited the lovely Joe Johnson yesterday & what he has done with my hair is just amazing - I'm so happy ???? The colour is so cleverly placed yet really vibrant at the same time, he's a real magician with his colour techniques & the cut is sassy & swishy - thank you so much! I look forward to my next visit. Great head massage from Nicole too ????

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Response from William Charles Hair

Thank you Nina for your 5 star review. Your hair always looks amazing after Joe has worked his magic. We look forward to seeing you again in our salon.

Visited the lovely Joe Johnson today & have gorgeous cut & colour! He's a real magician with colour - so natural looking yet vibrant - thank you Joe ????????

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I just had some grey highlights put in my hair and am delighted with the result. Also the staff were extremely helpful, friendly and efficient and made me feel pampered. Even though I live in London I will come back here.

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Response from William Charles Hair

Such a compliment, we would love to see you again for a nice relaxing pamper.

Exemplary as always !

Anonymous - 21st Apr 2017

It's alway a pleasure visiting this vibrant happy salon with its cheerful team of friendly staff.
The knowledge and skill of the stylists would be evident to anyone watching the Clients arrive and leaving with a new look.
A welcome Oasis for me in my busy life
Thank you
Mrs E

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Response from William Charles Hair

Thank you Mrs E for your 5 star review. It is always a pleasure to look after you and your hair.

I just love the pleasant relaxed atmosphere, friendly staff, head massage, treatments and fabulous service. Ive been using Aveda products now for over 10 years and just love how you embrace the product.Also great advice given and Jo is brilliant at what he does.......

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Response from William Charles Hair

Thank you for your 5 star review. We love the AVEDA products and the results that you can achieve with them. Joe looks forward to seeing you very soon..

My appointment with

Anonymous - 7th Apr 2017

I am Anna Carey and I love my hair!!!!

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Response from William Charles Hair

We are pleased that you love your hair Anna. Thank you for the 5 star review and we will see you again soon.

Comfort, craft and cool

Ancient vagabong - 5th Apr 2017

I've been visiting William Charles since I moved to the area. The preliminary shoulders and neck massage is sublime but yesterday's hair cut from the gorgeous Frankie was nothing short of delicious. The atmosphere is conducive to relaxing almost to the point of transporting. And then Frankie took four months of hair from my head and about twenty years. I just let her go to town and her magic scissors shaped me into a new bloke. I really didn't want to leave except for the pressing need of my teenage daughter's approval. "Wow! Cool Dad!" That's good as it gets.
Would I recommend them. Hell yes. With bells on. They are a first class, contemporary, cool salon in a sleepy Kentish Town.

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Response from William Charles Hair

Such a lovely review. Thank you so much and we will see you soon.

Hair coloured and cut with Rona

Anonymous - 29th Mar 2017

I came in feeling exhausted , frumpy and old and left two hours later feeling like a princess . Thank you Rona and alll your team for making me feel great . I love my new hair xxxx

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William Charles Tenterden Foils cut and finish

Anonymous - 27th Mar 2017

Rachel provided a consultation and good service. Was very happy with my hair colour and cut and advice for hair care. The salon experience was very good and provided a hand massage while waiting. All this made the salon visit very relaxing and enjoyable.

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Colour cut and blow dry

Anonymous - 25th Mar 2017

Had a great pamper thank you Rona and a big thank you to Franky for fitting George-ann in for her hair cut. We both are over the moon love my colours xx I'd give you all more than 5 if I could.

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Really good colour and cut - and full assessment of what's needed and really consulted on what you want and listened to. Very friendly people and lovely touches like little hand & head massage and the offer if fizzy or still water and coffee of choice

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Feeling mighty fine and looking gorgeous

Kristin Watt-bonar - 18th Mar 2017

Entering the salon feeling as usual under pressure and a bit fractious and dowdy; I was soon soothed by the William-Charles team; Latte, Head and shoulder massage. Then a fabulous hair cut and bang on trend blow dry by the enormously skilled Rona.
I left with beautiful hair; feeling fabulous, sexy and with a twinkle in my eye. This is my experience of the William-Charles effect.

And when I returned home my husband said I looked stunning- particularly the blow dry! And our 11yr old son thought my hair was awesome.

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deafening silence to complaint

Anonymous - 17th Mar 2017

Based on reviews I went armed with iPad photos and magazine pictures to ensure colour I wanted and cut would be crystal clear. After a bill of £216 I left saying I needed more "warmth" as in the salon I looked very mousy. Next morning I cried.The gold/caramel/honey highlights were non existent and instead a dull salt and pepper ashy mousey helmet sat on my head. My email to this salon on Wednesday has had no response . The staff are charming and attentive but for me the results even had a friend ask if I had "had a go" myself. I shall now buy a supermarket colour to try to lift the dreary colour and use another salon to give me what i had stressed I wanted..DARK ROOTS/RICH WARM SLICES.
I did tell ***** that I had in the past, received similar colours to those she suggested for the roots and these had resulted in a pinky plum colour against the scalp. Of course I now have exactly what I predicted and ***** said "next time" we could go a couple of tones darker and also add some warmth (which is what I paid for at that appointment)
Utterly disappointed and look like I have had wood ash combed through my hair. Fair skinned this makes me look ill and as am now going through as IBD attack, pretty cross about the whole experience. When I wrote the morning after I did expect a response (of some sort). Instead, not a thing. Not what I call professional though others may just accept this from a suburban salon.

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as always a treat to go to William Charles,Emily always does a great job! hand massage today and a head massage all good!

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I have been going to William Charles for about 15yrs.
Always great service, always great colour and cut. They all make you feel extreme welcome, and nothing is too much trouble. It's also a great team and you can tell all the staff love Rona and Russell. Rona will work in my hair as long as it takes so she and I are completely happy. Would never go anywhere else. Every time I have my hair done there I come out feeling great!!

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willlam charles hair

Anonymous - 4th Mar 2017

Very good

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Rachel-hair restyle

Anonymous - 25th Feb 2017

Rachel did a fab job and was very personable and welcoming as was everyone.
The massage was very welcome and I was well supplied with tea.
All in all a very positive experience for my first time at the salon. I will be back in May for Rachel to work her magic again.

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Response from William Charles Hair

Thank you for your review. We are very happy you enjoyed your first visit to our salon. Rachel will see you again in May for some more magic.

Excellent experience and extremely helpful staff plus lovely complimentary additions all helped to make this first trip to William-Charles really enjoyable. I would certainly go again and would have no hesitation in recommending them

However the biggest plus was that they are dog friendly!

Chris Haygarth

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Response from William Charles Hair

Thank you Chris for your lovely review. We are glad that you and Bracken enjoyed your visit to our salon. We will see you again soon.

Yesterday I went into William Charles and from start to finish I was made to feel truly welcome. I had my hair transformed in a few hours from an over coloured black, which was gently cleansed out to a gorgeous copper/brown. Followed by a botanical treatment which has made my hair feel amazing. I feel back to 'me' with my new hair. All the staff looked after me so well and I loved the experience. Rona, Russell, Joe and team really understand your feelings and the true meaning of customer service. See you in 4 weeks
Kerry

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Response from William Charles Hair

Thank you Kerry for your 5 Star review. Your hair looked amazing. We all look forward to seeing you soon at our salon.

Why I always go to William Charles

Anonymous - 15th Feb 2017

Best hairdressers in town

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Response from William Charles Hair

Thank you for rating us the best in town. We all work very hard to maintain this high standard. See you soon at William Charles Hair.

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