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William Charles Hair in Tenterden

William Charles Hair
  • Description

    William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 97% naturally derived.

  • Contact Details

    01580 762564

    • 50 high street
    • Tenterden
    • Kent
    • TN30 6AR
  • Opening Hours

    Monday

    09:00 - 18:00

    Tuesday

    09:00 - 18:00

    Wednesday

    09:00 - 20:00

    Thursday

    09:00 - 20:00

    Friday

    09:00 - 18:00

    Saturday

    09:00 - 17:00

    Sunday

    Closed

About Us

William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 97% naturally derived.

Opening Hours

  • Monday:
    09:00 - 18:00
  • Tuesday:
    09:00 - 18:00
  • Wednesday:
    09:00 - 20:00
  • Thursday:
    09:00 - 20:00
  • Friday:
    09:00 - 18:00
  • Saturday:
    09:00 - 17:00
  • Sunday:
    Closed
4.9

305 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (298)
  • 4 stars (5)
  • 3 stars (2)
  • 2 stars
  • 1 stars
Reviews Write A Review

I have been going to William Charles for about 15yrs.
Always great service, always great colour and cut. They all make you feel extreme welcome, and nothing is too much trouble. It's also a great team and you can tell all the staff love Rona and Russell. Rona will work in my hair as long as it takes so she and I are completely happy. Would never go anywhere else. Every time I have my hair done there I come out feeling great!!

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willlam charles hair

Anonymous - 4th Mar 2017

Very good

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Rachel-hair restyle

Anonymous - 25th Feb 2017

Rachel did a fab job and was very personable and welcoming as was everyone.
The massage was very welcome and I was well supplied with tea.
All in all a very positive experience for my first time at the salon. I will be back in May for Rachel to work her magic again.

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Response from William Charles Hair

Thank you for your review. We are very happy you enjoyed your first visit to our salon. Rachel will see you again in May for some more magic.

Excellent experience and extremely helpful staff plus lovely complimentary additions all helped to make this first trip to William-Charles really enjoyable. I would certainly go again and would have no hesitation in recommending them

However the biggest plus was that they are dog friendly!

Chris Haygarth

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Response from William Charles Hair

Thank you Chris for your lovely review. We are glad that you and Bracken enjoyed your visit to our salon. We will see you again soon.

Yesterday I went into William Charles and from start to finish I was made to feel truly welcome. I had my hair transformed in a few hours from an over coloured black, which was gently cleansed out to a gorgeous copper/brown. Followed by a botanical treatment which has made my hair feel amazing. I feel back to 'me' with my new hair. All the staff looked after me so well and I loved the experience. Rona, Russell, Joe and team really understand your feelings and the true meaning of customer service. See you in 4 weeks
Kerry

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Response from William Charles Hair

Thank you Kerry for your 5 Star review. Your hair looked amazing. We all look forward to seeing you soon at our salon.

Why I always go to William Charles

Anonymous - 15th Feb 2017

Best hairdressers in town

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Response from William Charles Hair

Thank you for rating us the best in town. We all work very hard to maintain this high standard. See you soon at William Charles Hair.

Excellent again, thank you Emily!

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Response from William Charles Hair

Thank you for rating Emily Excellent. We look forward to seeing you soon.

Excellent!! Cut and colour

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Response from William Charles Hair

We are pleased that you love your cut and colour. We look forward to seeing you soon at William Charles Hair.

Excellent and very friendly service

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Response from William Charles Hair

Our customer service is something we pride ourselves on. Its always nice when someone appreciates our hard work. We look forward to seeing you very soon.

I have been useing William Charles for over 6 years now.The quality of service is second to none, the salon owners Russel and Rona along with my stylist Jo and other members of the team always make me feel most welcome . If you are new to the area or dissapointed with the salon you are useing I would thoroughly recommend you pop into William Charles and find out for yourself .
Mark Hoyle

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Response from William Charles Hair

Thank you Mark for your 5 star review. We are all happy that you enjoy your visits to our salon enough to recommend us. We look forward to seeing you soon.

excellent as usual

lesley lee - 2nd Feb 2017

I have used this salon for years and have always been able to have any stylist and know that I can trust tnem to do a good job.
Rachel did a first class cut today and the girl who washed my hair was caring znd expkained what she was doing. Will continue to use this salon.

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Response from William Charles Hair

Thank you Lesley for your 5 star review. We look forward to looking after you again soon.

Service, hospitality & atmosphere

Tricia Shannon - 28th Jan 2017

Rona & the Team are a highly professional. And were brilliant as always. Pleasant, Welcoming, polite & communicative in all aspects of my visit there today 28/01/2017. Have recommended to family & friends. Would never visit any other salon.

Tricia

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Response from William Charles Hair

Thank you for a lovely review Trish. Its always a pleasure to look after you xx

Feeling pampered

Diane - 28th Jan 2017

Had a great experience today. They not only pamper you you feel valued as a customer. They take the time to talk and listen and take an interest in you. I love the head and hand massages. Thankyou Rona for today

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Response from William Charles Hair

Thank you Diane for your review. We like all our guests to leave feeling pampered. We all look forward to seeing you soon.

This salon can tame my hair! Beautiful Avesta products sooth and calm, and I always have a good cut which = compliments. Friendly atmosphere, helpful staff.

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Response from William Charles Hair

Thank you for your 5 star review. Aveda have excellent products for taming hair. We look forward to seeing you very soon at William Charles Hair

Absolutely fabulous

Lg - 25th Jan 2017

I have just spent the most relaxing afternoon at William Charles. They are all fabulous but especially Rona who does my cut and colour. She asks every time how previous colour and cut worked out, any changes, any concerns. She gives my answers her upmost attention every time and works towards making the cut, colour and experience a joy.

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Response from William Charles Hair

Thank you for your review. Rona always gives her upmost to provide the best service to all her guests. We will see you very soon at William Charles Hair.

Fantastic & brilliant. I love Emily doing my hair& she remembers just how I like it. Would have been a 10/10 except I got rather wet when the colour was being taken off.
Thanks Emily, take care

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Response from William Charles Hair

Thank you for your review. We are very sorry that you got wet but please be assured that we are always working on improving our washes so this does not happen. Next time we will be a 10/10. See you very soon

Fantastic Hairdressers

Anonymous - 22nd Jan 2017

Friendly & professional staff. Great colour & cut

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Response from William Charles Hair

Thank you for your 5 star review. It is always good that our efforts are noticed. We look forward to seeing you soon at William Charles Hair.

Daughter hair cut

Anonymous - 21st Jan 2017

What a lovely experience we had my daughter loved every minute of

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Response from William Charles Hair

We are Glad she loved coming to our salon. Everyone gets treated special at William Charles Hair, whatever age they are. We look forward to seeing her again very soon.

Best in a long time

Anonymous - 21st Jan 2017

Great service and superb hair cut from Emily - best one we have found locally in years

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Response from William Charles Hair

Thank you for your 5 star review and your kind words. We look forward to seeing you in our salon soon.

Honest review

Sam - 16th Jan 2017

William Charles are the best hair salon in Tenterden without a doubt. They fit me in around my crazy work schedule and always make me smile. It is more like having a pamper day with friends than having a routine root tint!

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Response from William Charles Hair

Thank you Sam for your lovely review of our salon. We will always try and accommodate our busy guests. See you soon when you are not so busy.

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