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William Charles Hair in Tenterden

William Charles Hair
  • Description

    William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 97% naturally derived.

  • Contact Details

    01580 762564

    • 50 high street
    • Tenterden
    • Kent
    • TN30 6AR
  • Opening Hours

    Monday

    09:00 - 18:00

    Tuesday

    09:00 - 18:00

    Wednesday

    09:00 - 20:00

    Thursday

    09:00 - 20:00

    Friday

    09:00 - 18:00

    Saturday

    09:00 - 17:00

    Sunday

    Closed

About Us

William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 97% naturally derived.

Opening Hours

  • Monday:
    09:00 - 18:00
  • Tuesday:
    09:00 - 18:00
  • Wednesday:
    09:00 - 20:00
  • Thursday:
    09:00 - 20:00
  • Friday:
    09:00 - 18:00
  • Saturday:
    09:00 - 17:00
  • Sunday:
    Closed
4.9

331 reviews

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  • Value
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  • Atmosphere
  • 5 stars (324)
  • 4 stars (5)
  • 3 stars (2)
  • 2 stars
  • 1 stars
Reviews Write A Review
William Charles Tenterden Foils cut and finish

Anonymous - 27th Mar 2017

Rachel provided a consultation and good service. Was very happy with my hair colour and cut and advice for hair care. The salon experience was very good and provided a hand massage while waiting. All this made the salon visit very relaxing and enjoyable.

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Colour cut and blow dry

Anonymous - 25th Mar 2017

Had a great pamper thank you Rona and a big thank you to Franky for fitting George-ann in for her hair cut. We both are over the moon love my colours xx I'd give you all more than 5 if I could.

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Really good colour and cut - and full assessment of what's needed and really consulted on what you want and listened to. Very friendly people and lovely touches like little hand & head massage and the offer if fizzy or still water and coffee of choice

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Feeling mighty fine and looking gorgeous

Kristin Watt-bonar - 18th Mar 2017

Entering the salon feeling as usual under pressure and a bit fractious and dowdy; I was soon soothed by the William-Charles team; Latte, Head and shoulder massage. Then a fabulous hair cut and bang on trend blow dry by the enormously skilled Rona.
I left with beautiful hair; feeling fabulous, sexy and with a twinkle in my eye. This is my experience of the William-Charles effect.

And when I returned home my husband said I looked stunning- particularly the blow dry! And our 11yr old son thought my hair was awesome.

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deafening silence to complaint

Anonymous - 17th Mar 2017

Based on reviews I went armed with iPad photos and magazine pictures to ensure colour I wanted and cut would be crystal clear. After a bill of £216 I left saying I needed more "warmth" as in the salon I looked very mousy. Next morning I cried.The gold/caramel/honey highlights were non existent and instead a dull salt and pepper ashy mousey helmet sat on my head. My email to this salon on Wednesday has had no response . The staff are charming and attentive but for me the results even had a friend ask if I had "had a go" myself. I shall now buy a supermarket colour to try to lift the dreary colour and use another salon to give me what i had stressed I wanted..DARK ROOTS/RICH WARM SLICES.
I did tell ***** that I had in the past, received similar colours to those she suggested for the roots and these had resulted in a pinky plum colour against the scalp. Of course I now have exactly what I predicted and ***** said "next time" we could go a couple of tones darker and also add some warmth (which is what I paid for at that appointment)
Utterly disappointed and look like I have had wood ash combed through my hair. Fair skinned this makes me look ill and as am now going through as IBD attack, pretty cross about the whole experience. When I wrote the morning after I did expect a response (of some sort). Instead, not a thing. Not what I call professional though others may just accept this from a suburban salon.

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as always a treat to go to William Charles,Emily always does a great job! hand massage today and a head massage all good!

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I have been going to William Charles for about 15yrs.
Always great service, always great colour and cut. They all make you feel extreme welcome, and nothing is too much trouble. It's also a great team and you can tell all the staff love Rona and Russell. Rona will work in my hair as long as it takes so she and I are completely happy. Would never go anywhere else. Every time I have my hair done there I come out feeling great!!

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willlam charles hair

Anonymous - 4th Mar 2017

Very good

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Rachel-hair restyle

Anonymous - 25th Feb 2017

Rachel did a fab job and was very personable and welcoming as was everyone.
The massage was very welcome and I was well supplied with tea.
All in all a very positive experience for my first time at the salon. I will be back in May for Rachel to work her magic again.

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Response from William Charles Hair

Thank you for your review. We are very happy you enjoyed your first visit to our salon. Rachel will see you again in May for some more magic.

Excellent experience and extremely helpful staff plus lovely complimentary additions all helped to make this first trip to William-Charles really enjoyable. I would certainly go again and would have no hesitation in recommending them

However the biggest plus was that they are dog friendly!

Chris Haygarth

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Response from William Charles Hair

Thank you Chris for your lovely review. We are glad that you and Bracken enjoyed your visit to our salon. We will see you again soon.

Yesterday I went into William Charles and from start to finish I was made to feel truly welcome. I had my hair transformed in a few hours from an over coloured black, which was gently cleansed out to a gorgeous copper/brown. Followed by a botanical treatment which has made my hair feel amazing. I feel back to 'me' with my new hair. All the staff looked after me so well and I loved the experience. Rona, Russell, Joe and team really understand your feelings and the true meaning of customer service. See you in 4 weeks
Kerry

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Response from William Charles Hair

Thank you Kerry for your 5 Star review. Your hair looked amazing. We all look forward to seeing you soon at our salon.

Why I always go to William Charles

Anonymous - 15th Feb 2017

Best hairdressers in town

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Response from William Charles Hair

Thank you for rating us the best in town. We all work very hard to maintain this high standard. See you soon at William Charles Hair.

Excellent again, thank you Emily!

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Response from William Charles Hair

Thank you for rating Emily Excellent. We look forward to seeing you soon.

Excellent!! Cut and colour

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Response from William Charles Hair

We are pleased that you love your cut and colour. We look forward to seeing you soon at William Charles Hair.

Excellent and very friendly service

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Response from William Charles Hair

Our customer service is something we pride ourselves on. Its always nice when someone appreciates our hard work. We look forward to seeing you very soon.

I have been useing William Charles for over 6 years now.The quality of service is second to none, the salon owners Russel and Rona along with my stylist Jo and other members of the team always make me feel most welcome . If you are new to the area or dissapointed with the salon you are useing I would thoroughly recommend you pop into William Charles and find out for yourself .
Mark Hoyle

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Response from William Charles Hair

Thank you Mark for your 5 star review. We are all happy that you enjoy your visits to our salon enough to recommend us. We look forward to seeing you soon.

excellent as usual

lesley lee - 2nd Feb 2017

I have used this salon for years and have always been able to have any stylist and know that I can trust tnem to do a good job.
Rachel did a first class cut today and the girl who washed my hair was caring znd expkained what she was doing. Will continue to use this salon.

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Response from William Charles Hair

Thank you Lesley for your 5 star review. We look forward to looking after you again soon.

Service, hospitality & atmosphere

Tricia Shannon - 28th Jan 2017

Rona & the Team are a highly professional. And were brilliant as always. Pleasant, Welcoming, polite & communicative in all aspects of my visit there today 28/01/2017. Have recommended to family & friends. Would never visit any other salon.

Tricia

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Response from William Charles Hair

Thank you for a lovely review Trish. Its always a pleasure to look after you xx

Feeling pampered

Diane - 28th Jan 2017

Had a great experience today. They not only pamper you you feel valued as a customer. They take the time to talk and listen and take an interest in you. I love the head and hand massages. Thankyou Rona for today

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Response from William Charles Hair

Thank you Diane for your review. We like all our guests to leave feeling pampered. We all look forward to seeing you soon.

This salon can tame my hair! Beautiful Avesta products sooth and calm, and I always have a good cut which = compliments. Friendly atmosphere, helpful staff.

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Response from William Charles Hair

Thank you for your 5 star review. Aveda have excellent products for taming hair. We look forward to seeing you very soon at William Charles Hair

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