Try for free »

William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 92% naturally derived.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,331 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Great new style!

Max Burfield
14th Jul 2020
Stylist: emily
5.0

Love my new hairstyle, thanks Emily! The salon looks great, can’t wait to visit again.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Max for the 5 star review. I am glad Emily gave you a new hairstyle you love. We will see you soon back in William Charles Hair. WCH

Fantastic.. Highly recommended

Jo Ross
13th Jul 2020
Stylist: Rona
5.0

I cannot praise Rona and Russell enough for the amazing job they have done making the salon so very safe. At no time did I feel I was at any risk at all. WELL DONE!! And now to the post lock down hair.... Rona thank you for being so patient with me while I dithered about what to do with the terrible grey. I am so pleased with what we decided and have all the options open for next time. And the salon looks great too. Thank you xx

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Jo for the detailed review of our salon, post lockdown. Thank you for the 5 stars. Its great that you were so pleased with your hair and we cant wait to see you again in William Charles Hair. WCH

Ms

Vanessa Tubon
13th Jul 2020
Stylist: Joe
5.0

Was very good and very professional, did a great job- thankyou Joe
And thankyou Rosie for a good and relaxing hair wash and drying my hair !

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

5 Stars for Joe and Rosie. Thank you Vanessa for taking the time to review William Charles Hair. We all look forward to your next visit to our salon. WCH

Review

Carol Lewis
13th Jul 2020
Stylist: Joe
5.0
Appointment verified by iSalon Software

Great to feel human again. Very pleased with result

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Carol for reviewing William Charles Hair 5 Stars. Its amazing how a haircut can make us feel human again. We look forward to seeing you again in our salon.

Thursday 9th July

Manya Horn
13th Jul 2020
Stylist: Joe
5.0
Appointment verified by iSalon Software

Very helpful and friendly. Hygiene was excellent. I was very impressed.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Manya for your 5 star review of William Charles Hair. I am pleased you were impressed with our new, covid secure, normal. We will see you soon for your next visit to our salon.

First visit post lockdown

Wendy Fletcher
12th Jul 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

Was extremely impressed how they have coped with the social distancing and safety of their clients.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you for the 5 star review, Wendy. The safety of our quests and staff is very important to us. I am happy you felt safe and look forward to seeing you again in William Charles Hair. WCH

1st visit after lockdown

Sue Chambers
12th Jul 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

A lot of hard work had gone into making the salon a safe environment. A phone call from Russell prior to my visit gave full information on what to expect when I visited - very reassuring. On arriving I was met by Russell for a temperature check, face mask and hand sanitizer. All staff wore visors throughout eith face masks being used when my hair was washed. Gowns were in sealed bags. Emily looked after me throughout. Top class service in difficult times. Well done and thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Sue for taking the time to leave such a detailed review of your experience at William Charles Hair. It is good when our guests notice the lengths we have gone to to be covid secure. We look forward to seeing you next time in our salon. WCH

My latest appointment, 11th July

Amanda Richardson
11th Jul 2020
Stylist: Joe
5.0

First cut since lockdown and I was very impressed by whole experience. Joe, as usual gave me a fantastic hair transformation

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Amanda for the 5 star review of William Charles Hair and Joe. It is great to see that you were impressed with your whole experience in our salon. We look forward to your next visit. WCH

Great cut

Janet Uttley
11th Jul 2020
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Always the best!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Janet for the 5 star review of William Charles Hair. It was great to see you and we all look forward to your next visit. WCH

Happy!

Gabby Brooks
11th Jul 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

Another lovely visit to William Charles. Hair restored and feeling pampered! Good to see everyone and the salon looks awesome.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

It was good to see you as well, Gabby. Thank you for your kind words and we are glad you left feeling pampered. See you soon. WCH

Simply Excellent!

Annabel Brown
10th Jul 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

So lovely to return to the salon, beautifully redecorated & impressed with the precautions the salon have put in place due to the current situation. Emily cur my hair so well, just what we’ve been aiming for as I’ve been growing my old style out for sometime with the so of achieving a new look. I love it, thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Annabel for taking the time to review William Charles Hair and to give us 5 stars. Its lovely for us to finally have guests returning to the salon. We are pleased you have the haircut you were aiming for and look forward to your next visit. WCH

Lockdown Locks

Kate Harper
9th Jul 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

I had my hair cut at the beginning of March and have not had to worry about it for the whole of lockdown. In fact, I have been regularly complimented on it. Today’s tidy-up and advice will help me deal with the longer look.
The salon is looking fabulous too, after a face lift and the hygiene measures actually enhance the look and certainly didn’t intrude.
I missed my massage, though!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Great to see you back in the salon, Kate. Thank you for the 5 stars and we all look forward to your next visit to William Charles Hair.

Back to business

Nicola Vinall
9th Jul 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

Superb. Wonderful haircut as always and now supportive and kind with it. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Nicola for the 5 star review of William Charles Hair. I am pleased you had a wonderful haircut and we all look forward to your next visit.

Beautiful hair

Ethne Tragett
9th Jul 2020
Stylist: Russell
5.0
Appointment verified by iSalon Software

Hair looked beautiful and glossy after treatments and a cut.
Salon elegant after redecorating
nice relaxed atmosphere.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Great to see you again Ethne. Glad you like the salon after our refresh. Looking forward to seeing you again in William Charles Hair. WCH

Feeling fabulous at last!

Pippa Gagie
9th Jul 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

My first cut in 4 months and I was delighted with the results. Rona gave me the perfect cut and my head felt lighter. The bonus was having Rona’s attention for the whole appointment - she even washed my hair! The salon was well organised, social distancing and client safety a prime concern. Rona ensured that I was safe and I was impressed with the way Rona cleaned down every surface as we went along. But most importantly, after Rona had cut and styled my hair I left feeling fabulous again. Thank You Rona :)

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Pippa for this detailed 5 Star review of William Charles Hair, post Covid-19. We are pleased you felt safe and happy whilst in the salon. We will see you again soon. WCH

Brilliant

Christine Willis
8th Jul 2020
Stylist: Joe
5.0
Appointment verified by iSalon Software

It’s good to be back in the salon. My family and friends think I look gr8. Worth the wait, patience is a virtue, thank you Joe.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Its good to have you back in the salon, Christine. Glad your friends and family loved your haircut. We all look forward to your next visit to William Charles Hair.

Post lock down

Margaret Nash
8th Jul 2020
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Another lovely haircut - I know I can manage my hair until next appointment

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Margaret for the 5 star review of William Charles Hair. We all look forward to your next appointment. WCH

Thankyou!

Marion Hudson (was Rix)
8th Jul 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

Wow! So much work has been done during lockdown - perspex screens between clients but felt v unobtrusive. From the warm welcome by Emily at the door any anxiety vanished. It was professional, friendly service delivered to the usual high spec within the guidelines of the ‘new normal’. Thrilled by my cut and colour.......Thankyou Emily and Lauren?

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Great to see you back in William Charles Hair, Marion. We are glad you like the new salon and felt happy in our new normal environment. We will see you again very soon. WCH

Post lockdown

Colin Campbell
8th Jul 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

Fantastic service and salon looks even better after a complete redecoration during lockdown

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Great to see you again Colin. We are pleased you like the new salon after all our hard work. We look forward to seeing you again soon. WCH

Excellent service

Laura Hayes
8th Jul 2020
Stylist: emily
5.0

OMG ! I know I’m one in thousands of women out there who just couldn’t wait to get back to see my hairdresser. Once again FABULOUS and thank you ? Emily x

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Its good to be making guests happy again. Welcome back Laura and thank you for the 5 star review of William Charles Hair. See you again soon. WCH

Very satisfied customer

Wendy Cockerill
7th Jul 2020
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Well done Mehmet. My first haircut fir 21 weeks and you coped so well in adhering to all the new regulations! As usual a great cut and highlights!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Wendy for the 5 star review. Its good to be back in the salon working with our new normal. We will see you again soon for another great colour and cut, not 21 weeks. WCH

Great to be back!

Sally Hazelden
7th Jul 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

Lovely to see the team again and be back in the salon for a long awaited haircut. Emily was as professional as ever and effortlessly executed a great transitional style while I’m growing out my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Its great to have you back as well Sally. Thank you for this amazing review of William Charles Hair. We will see you again soon.

Thank you

Jane Edwards
7th Jul 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

I've just had a long awaited haircut and Emily is great at getting the best from my very fine head of hair. I'm very grateful to Russell for keeping in touch during the lockdown and to all the work which has taken place to make the salon safe and still welcoming. All hygiene procedures are in place and taken seriously. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Jane for your 5 star review of William Charles Hair. I am pleased you felt safe and welcome in our new normal environment. See you again soon . WCH

100% happy

Sally Farmer
6th Jul 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

Even though they are now having to work under the Government’s Covid guidelines I still
found my visit to the salon to be a pleasurable experience. I can do more than recommend this salon as a place to have your hair styled cut and colored with professionalism.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you sally for a 5 star review and recommendation of William Charles Hair. Its great to see that our professionalism shines through and we are still able to provide a pleasurable experience post covid-19. We all look forward to seeing you on your next visit. WCH

Very happy

Ros Gorman
6th Jul 2020
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Another great experience, although a little different. A lot of hard work gone into making the customers feel safe and welcome. Felt good all day afterwards! Well done William Charles

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Ros for taking some time to leave us an amazing review. Yes it was a lot of hard work getting salon ready to reopen but worth every minute to help guests feel safe. It was great to see you and we all look forward to your next visit. WCH

Hair appointments in a Post COVID-19 world

Julie Burgess
6th Jul 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

Considering all the distraction of visors and screens and face coverings, I had a pleasant visit to have some much needed highlights to blur the silver I had been cultivating all around my hairline. Emily and the rest of the staff were all up to speed on their hygiene control. Obviously the usual extras like coffee and magazines and hand massages were off the menu, but I was well looked after. I had an offer of water to sip, and any other instructions were clear and simple. Thank you to Russell and Rona for all the hard work you have evidently put in to reopen William Charles Hair. ??

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Julie for this amazing review of William Charles Hair and our new normal safety measures. It was great to hear you felt happy and safe in the salon and we really look forward to seeing you again soon. WCH

Hair appointments in a Post COVID-19 world

Julie Burgess
6th Jul 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

Considering all the distraction of visors and screens and face coverings, I had a pleasant visit to have some much needed highlights to blur the silver I had been cultivating all around my hairline. Emily and the rest of the staff were all up to speed on their hygiene control. Obviously the usual extras like coffee and magazines and hand massages were off the menu, but I was well looked after. I had an offer of water to sip, and any other instructions were clear and simple. Thank you to Russell and Rona for all the hard work you have evidently put in to reopen William Charles Hair. ??

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Julie for this amazing review of William Charles Hair and our new normal safety measures. It was great to hear you felt happy and safe in the salon and we really look forward to seeing you again soon. WCH

So happy!

Mary Vinall
6th Jul 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

It was really great to be back in the salon. I felt totally safe and was well looked after. Salon is looking very good after it's 'makeover'. Rona has lost none of her skills and did a great job on my wayward hair. Many thanks to everyone today

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

And many thanks for this wonderful review Mary. It was great to have you back in the salon and we are really happy you felt safe in our new environment. See you soon. WCH

Totally wonderful

Bernadette Forrest
5th Jul 2020
Stylist: mehmet
5.0

Soooo good to be back ? amazing colour & cut I was so ready for this!! Salon looking fantastic with its makeover and all the Covid procedures that are in place don’t detract from the expertise of the stylist - thank you so much

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Great to have you back Bernadette. We are pleased you loved our new updated salon even with covid-19 measures in place. See you soon. WCH

Amazing restyle

Catherine Atkinson
5th Jul 2020
Stylist: mehmet
5.0
Appointment verified by iSalon Software

I had a restyle today with Mehmet - 10 months since my last cut. He was friendly, talked me through his suggestions and asked questions to ensure the style would suit my lifestyle and I am delighted with the result. A dramatic change, but definitely for the better! The salon was well laid out and appeared to have good processes in place to manage covid risks

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Catherine for this amazing review of Mehmet and William Charles Hair. We have worked hard on our salon and covid-19 risk measures and are pleased that this shows. We look forward to seeing you again soon for your next visit. WCH

Safe and lovely!

Ann Befroy
5th Jul 2020
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Mehmet always gives an amazing cut. Salon set up for safety a d distancing is a amazing. Very confident it is as safe as possible to get haircut!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Ann for your amazing review of our salon and the vote of confidence in our hygiene measures. Good luck with the move. WCH

Every effort made to make me feel at ease

Lauren Dobson
4th Jul 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

So glad to have had an appointment to coincide with the easing of lockdown. Rona, Russell and the team made every effort to make me feel at ease. The salon has had a revamp and is looking sparkling fresh and as always my colour and cut is just what I asked for. Thank you for your professionalism and care.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Lauren for the 5 star review of Rona, our refreshed salon and hygiene measures. It was great to see you again in the salon. See you next time. WCH

Thank you

Donnah Parkin
4th Jul 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

I was very nervous about coming in today. Emily put my mind at rest and explained all the measures put in place to reassure me during this horrible time. It was lovely to see everyone and I’m chuffed with my new (longer!) haircut. Thank you x

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Donna for your review of William Charles Hair. Its great to be back and to see you again in the salon.

Visit 21 March

Anonymous
22nd Mar 2020
4.5

Thanks for my emergency appointment. Stay well x

Service
Value
Result
Cleanliness
Atmosphere

Visit 21 March

Anonymous
22nd Mar 2020
4.5

Thanks for my emergency appointment. Stay well x

Service
Value
Result
Cleanliness
Atmosphere

Very relaxing head and neck massage pre hair cut

Pippa West
12th Mar 2020
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Excellent cut , but more than ‘tidy up ‘ as requested , so a bit shorter than I normally like

Service
Value
Result
Cleanliness
Atmosphere

Hair colour and blow dry

Gaie Loftie
5th Mar 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

I love Rona and trust her implicitly with my hair . She does exactly what is needed every visit and knows me so well and what makes me feel confident !

Service
Value
Result
Cleanliness
Atmosphere

Fabulous and friendly from start to finish

Laura Hayes
29th Feb 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

Wow ! Having been to the same hairdresser for years, I was very nervous. I had nothing to worry about as Emily certainly transformed my hair. Not only does it look and feel soft, I have my curls back ? Absolutely amazing. Can’t thank you enough..

Service
Value
Result
Cleanliness
Atmosphere

Child’s haircut

Victoria Bach
27th Feb 2020
5.0
Appointment verified by iSalon Software

We were a walk in appointment for my 2 year old daughter who needed a fringe trim. Everyone was helpful and our stylist was very efficient and great with my daughter. Her hair looks fantastic and she got a biscuit as a reward . She was delighted ! Thank you all

Service
Value
Result
Cleanliness
Atmosphere

Beautiful hair

Anonymous
27th Feb 2020
Stylist: Russell
5.0

Excellent service. Amazing results. So pleased and happy.

Service
Value
Result
Cleanliness
Atmosphere

First visit

Sharon Arnott
24th Feb 2020
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Thank you for the new look. Husband and daughter both approve. Expert recommendation for the cappuccino. Will be back

Service
Value
Result
Cleanliness
Atmosphere

Super Sammy!

Imogen Dunn
21st Feb 2020
Stylist: Sammy
5.0
Appointment verified by iSalon Software

Sammy cuts both me and my 2 daughters’ hair! She is a talented cutter with a keen eye and a sharp pair of scissors to match! She always takes the time to discuss the type of cut and how it will suit the hair. The salon is always welcoming and a fun place to be- I thoroughly recommend both Sammy as a stylist and the salon itself.

Service
Value
Result
Cleanliness
Atmosphere

Hair balayage

Hannah Franks
20th Feb 2020
Stylist: Sammy
4.5
Appointment verified by iSalon Software

Lovely friendly staff, warm and friendly environment. After care great and pleased with colour x

Service
Value
Result
Cleanliness
Atmosphere

New stylist for me

Lyn
20th Feb 2020
Stylist: Joe
5.0

Excellent. Normally hate having a new stylist but Joe was great....phew?

Service
Value
Result
Cleanliness
Atmosphere

New to the area

Gina Mckay
15th Feb 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

Having recently moved into the area, I was keen to find a decent hairdresser.
I was given a recommendation to give William Charles Hair a try. I was not disappointed. Everyone at the salon was very friendly. Complimentary drinks were offered aling with hand and head massages. There was even a complimentary lip colour.
Emily is an excellent stylist, finding the right colour and cutting my hair exceptionally well.
A second appointment was booked.
It looks like I have found a great salon.

Service
Value
Result
Cleanliness
Atmosphere

Top hairdressing salon

Pauline Hosegood
15th Feb 2020
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Great hairdressers. From the stylists to the juniors everyone are very attentive and friendly. I have Mehmet as my stylist a very lovely man nothing is too much trouble and he always makes sure you go away happy.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Michelle Taylor
12th Feb 2020
Stylist: Rona
5.0
Appointment verified by iSalon Software

Rona, as always, retrieved my beautiful hair from the frizzy, dry mess I presented her with. Excellent work!

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Louise Hockney
12th Feb 2020
Stylist: emily
5.0
Appointment verified by iSalon Software

Love Emily who is always welcoming and a skilled stylist

Service
Value
Result
Cleanliness
Atmosphere

❤️

Anonymous
12th Feb 2020
5.0

Lovely visit & wonderful hair MOT - good to go until next time ??‍♀️ Xx

Service
Value
Result
Cleanliness
Atmosphere

My hair cut

SALLY DRUMMOND-GRIEVE
10th Feb 2020
Stylist: Sammy
5.0

Friendly helpful staff

Service
Value
Result
Cleanliness
Atmosphere