William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 92% naturally derived.
William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 92% naturally derived.
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Hair
Loved my hair high lights!!!!!!! V pleased with it.
However, I had arranged to meet my husband in town to watch the procession prior to the christmas market opening, thinking I would easily be done by 4:45 as my appt was 2:45. I was a bit fed up as Joe was running late due to a previous customer getting there late for their appt!
So therefore Joe couldn't start putting foils in my hair till 3:20, and consequently I didn't meet my husband till nearly 5:30!! I know it was just one of those things but felt I must say how I felt. I'm not good at saying things at the time!!
Thank you Kate for your review of our salon. I am really pleased you loved your hair colour but can only apologise you were kept waiting for your appointment. If this situation ever arises again i will make sure you get as much notice as possible of any delay. Please feel free to talk to me at the time of any appointment if you have concerns about timings. Russell
Wonderful Rona weaves her magic yet again . #bestcutever
Thank you Kristin for your amazing review of William Charles Hair and Rona. #bestcutever
Excellent service from when you walk in till when you leave staff really friendly xx
Thank you for this 5 star review of William Charles Hair. We are a very friendly salon that prides ourselves on our excellent customer service and we love it when people notice our hard work. We all look forward to seeing you again real soon.
Mehmet took so much time and care with my hair. Had complete new look. It looks fab. Thank you Mehmet
Thank you Benice for your 5 star review of William Charles Hair and Mehmet. We hope you enjoyed your visit to our salon and we are happy that you love your fab new look. See you on your next visit.
I always feel better after a visit to William Charles. A warm welcome professional service and a great cut and colour. Thank you ?
Thank you Ane for your 5 star review of William Charles Hair. We are very happy that you always feel better when you leave our salon with a great cut and colour. See you on your next visit.
Stylish salon with an upbeat, welcoming and relaxing vibe.I have never been so pleased or so proud of the way my hair looks. Thanks, Rona
Such an excellent review Phillipa. It is great that Rona helps you to feel so proud of your hair. We always look forward to your visits to William Charles Hair.
I had the best experience! Not only did I get spoilt with a head, neck and shoulder massage but she curled my hair beautifully and did my lipstick too. I highly recommend this salon.
Thank you Nicola for this amazing review of William Charles Hair. I am pleased you enjoyed the 'only at AVEDA' extras you get at our salon that made this the best experience for you. We look forward to your next salon experience.
Talked about all aspects of my hair cut colour and style which was all good. Left feeling better than when I arrived.
Thank you for your review of our salon. You should always feel amazing when you leave William Charles Hair and I am pleased this was the case for you. We all look forward to seeing you again in our salon.
He is literally the best hair dresser ever. Get yourself in here and see Mehmet. Right now!!!
Such an amazing review of Mehmet, thank you Ann. We look forward to seeing you again in William Charles Hair.
A warm welcome and a lovely massage at William Charles in Tenterden. Really pleased with my haircut, Nicole is very attentive and a great stylist.
Thank you Carol for this amazing review of Nicole and William Charles Hair. We all love the extras that you get at our salon, massage included. We look forward to your next visit.
Had a great hair cut and blow dry today, very happy with my hair and have already had lots of compliments on it, thanks Joe!
Thank you for your review of William Charles Hair and Joe. We are pleased that you are happy with your blow dry and it is great that you have been complimented on it as well. We look forward to seeing you again in our salon.
Thank you so much for Isla new hair cut she is so happy with it , the salon is super chilled and we felt very relaxed ..
We are so happy that Isla enjoyed her visit to William Charles Hair and that she was happy with her haircut. We look forward to seeing her back in our salon.
Thanks to Mehmet for stepping up and perfecting my hair colour again after Rona was damaged by her car! Came away with beautiful glossy hair again.
Thank you Michelle for your continued support even in Rona's troubled times. Always a pleasure to see you in William Charles Hair.
All excellent
Thank you Brenda for the 5 Star review. I'm am very happy you find us all excellent. See you very soon back in William Charles Hair.
After bringing my son here 3times this year to have his hair cut, I decided to book myself in for a long overdue trim and fresh balayage.
The salon is very welcoming and I could tell all staff take great care of their clients just by observing their interactions.
Sammy was brilliant, knowledgeable and came across as very affable.
She made my hair go from knotty mess to lovely and manageable! I'm so pleased with the end results.
All in all, a very enjoyable experience on one of my rare days off from Mummy life. So thank-you.
Katie, thank you firstly for taking time to write this great review for William Charles Hair. Secondly for continuing to bring your son back to us- very much appreciated.
Thirdly for taking the time to notice how conscientious the whole team are throughout our salon - this means so much to us all.
We do understand how important a ‘day off’ is and to know you have spent it allowing us to ensure you had a very enjoyable experience, makes us all super happy.
We look forward to your next visit and thank you.
Thank you Sammy for your help with choosing a new style
Just what I wanted nothing was too much trouble looking forward to my next appointment
Hi Louisa, Sammy came to us so young literally from just leaving school. She has worked really hard with us over the years and to read such a lovely review makes us even more proud of her.
We will always strive as a whole team to ensure you enjoy every visit to us.
Thank you so much and we will see you on your next visit.
Very personal and empathetic service as usual .Compliments on my hair, to which I have done absolutely nothing, today.
We appreciate the time you have taken to write William Charles Hair this review.
Your words ‘personal’ and ‘empathetic’ makes us super happy because this is a part of our salon ethos and to know you have had people comment when you’re having an ‘effortless’ hair day- what’s not to love!
Thank you so much and look forward to seeing you again very soon.
Thank you Joe for making my hair look good again. All the staff are welcoming and friendly.
Anitha, thank you for this lovely review for William Charles hair. Joe, like all of us, work really hard to ensure you leave looking and hopefully feeling great!
We’d like to add that Its always appreciated when you notice what a’welcoming and friendly’ approach the salon team have. See you really soon.
Always great at this salon
Penny, Thank you for taking the time and giving your positive review for William Charles Hair. It’s always a pleasure to see you coming into the salon and look forward to taking care of you next visit.
See you soon.
I was slightly apprehensive as it was my first time here and first time with a male stylist! I needn’t have worried, Mehmet was fabulous, took his time to discuss with me what I wanted and what he could do. The end result was just what I wanted and I couldn’t be happier. The hand massage was a lovely, unexpected surprise! I’m already booked in for next week. Thanks sooo much Mehmet for a lovely afternoon ??
Chris, what a lovely review for William Charles Hair. We are very understanding about your apprehension for your first visit to us- our job to put you at listen and to help you feel at ease.
Clearly Mehmet has made you feel great and that makes the whole team feel good. It is our pleasure to continue to take care of you.
Thank you and see you soon.
Great service, hair looks fantastic and will return in future.
Danielle, thank you so much for leaving your review. We work continuously on our customer service. It’s great to read the positivity. Take care and we will see you very soon.
I enjoy going to the salon; all staff are friendly and helpful. Very professional approach to their work and great results.
Julie, it makes us so proud at William Charles Hair to read this review and to know that our professionalism and results do not go unnoticed. Thank you for taking the time to right this because, it makes a world of difference to us. We will keep up the good work.
Thank you
Excellent service and a very talented stylist
Christine, such a positive review for William Charles Hair! We work really hard and to read this, makes it worth it.
We love our job and will continue to keep up the great talent.
Thank you
Excellent service and a very talented stylist
Christine, such a positive review for William Charles Hair! We work really hard and to read this, makes it worth it.
We love our job and will continue to keep up the great talent.
Thank you
Sammy was amazing! I’m absolutely in love with my new hair! I can’t thank her enough!
Jade, William Charles Hair want to say a big thank you for you for this great review. We work very hard as a team to continue creating amazing hair that keeps you feeling really confident.
See you very soon.
Just very relaxing so what a visit to the hairdressers is all about. Sammy did a great job with my hair Thanks./Users/ahawkins/Desktop/hugs 2.gif
Ann, William Charles Hair would just like to say a big thank you for your review. We appreciate your time to do this for us.
We will continue to ensure you look forward to coming to see both Sammy and the rest of the team.
Take care.
Emily chose perfect highlights for me , great natural colours and a good cut. Really professional and super friendly . Highly recommend .
Diane, William Charles Hair thank you for taking the time to write this really positive review and recommendation for Emily. We will continue to work hard to ensure you feel this good after all of your visits.
I had my hair and my 4 year and 7 year old girls hair cut here today. Very professional and very friendly/welcoming great with my children happy Smiley faces . By far the best hair salon in tenterden that I have been to. Choose this one.
Thank you Leoni for the 5 Star review of our salon. I love this review because it shows what we all aim to be at William Charles Hair, Friendly and professional. We look forward to seeing you and your girls back in our salon on your next visit.
As usual, I received lovely personal treatment as well as a vet professional hair cut and blow dry.
Thank you Barbara for the 5 Stars. It is always a pleasure to see you in our salon and we look forward to your next visit.
Very very pleased with cut and the whole experience. Extremely welcoming and friendly people. Joe did a great job.highly recommended.
Thank you Sandy for the recommendation of William Charles Hair and Joe. I am delighted you enjoyed your experience within our salon and we all look forward to seeing you again very soon.
I had a lovely neck and shoulder massage with Rosie, Nicole was my stylist and I am very happy with my cut and finish.
Thank you Deborah for your 5 star review of our salon. It was great to see you and I am happy you enjoyed your visit to William Charles Hair.
After a hectic and chaotic year, and not really looking after my hair, the time was right. I went in and saw Nicole looking much like a bush, and came out a new woman. THANK YOU Nicole for your understanding and making me feel me again.
Thank you also to the lovely lady who gave me a fantastic massage, much needed and enjoyed.
Thank you Karen for this amazing review of Nicole and William Charles Hair. Your restyle looked amazing and I am delighted you felt like yourself again. We look forward to seeing you again on your next visit.
Very good experience with Sammy. Relaxing hand message with Rosie.
Good salon atmosphere.
Thank you Rosie for taking the time to review William Charles Hair. We look forward to welcoming you back into our salon for your next experience.
I can’t remember the names of the stylist or the girl who gave me a nice head and neck massage but they were both charming. I only popped in on the off chance of a cut and was delighted to be accommodated and thrilled with the end result. Thank you all so much.
Thank you Sarah for your 5 Star review of our salon. It was Sammy who looked after you on your visit to William Charles Hair. I am happy that you were delighted with your hair and look forward to welcoming you back into our salon.
My first visit. Professional staff and great hair cut. I would definitely go back.
Thank you so much for your 5 star review of William Charles Hair and Emily. We look forward to welcoming you back into our salon for your next visit.
My first visit. Professional staff and great hair cut. I would definitely go back.
Thank you so much for your 5 star review of William Charles Hair and Emily. We look forward to welcoming you back into our salon for your next visit.
Very pleased with my hair cut but felt the whole experience was rushed. Poor attitude from hair washer, and rushed cut
Thank you so much for your review of our salon for your Saturday cut. I so glad you were so pleased with your hair cut.
I really want to apologise that we let you down with the rest of your experience with us. As you can see from our many reviews this is not the standard of service we give our guests at William Charles Hair. It is unfortunate your review was anonymous because i would really like to talk to you personally. if you could email,call or text the salon i would really appreciate that. Meanwhile, I will use your comments to reinforce to our salon team the extreme importance of consistantantly creating the perfect customer 'journey'.
Please contact me on [email protected] or 01580 762564.
Looking forward to hearing from you
Russell
Rona as always very friendly and put me at ease. Rona always makes sure you are happy with what she is doing. Rona always goes the extra mile for everyone. Highly recommend.
Thank you for this amazing review of Rona and William Charles Hair. Its good to see that all of Rona's hard work and dedication is noticed by our guests. See you very soon.
Hugely thank you for sorting out my fringe ? xx
Always a pleasure Teen. See you on your next visit to our salon.
My wife persuaded me to stop taking cheaper Barbers who just didn’t do it for me..... At my age I was suspicious but went along with her instruction with some reluctance. I’m so pleased I made this bold (for me!) step. I reckon I look five years younger..... and it certainly is a big improvement. Thank you, Rona.
Thank you John for your review of Rona and William Charles Hair. I reckon you look 10 years younger at least. See you on your next visit to our salon.
As Always a great enjoyable experience at William Charles. Coped very well during a massive power cut that put the whole of Tenterden out.
Thank you Wendy for your 5 star review. Its a pleasure to see you back in William Charles Hair. We will see you soon for your next enjoyable experience. No power cut next time.
First visit - very welcoming. Joe did an excellent job resulting in highlights I envisaged when booking appt. Complimentary hand massage and applying of Aviva lipstick a really lovely touch. Can’t wait to go back?
Thank you for a great review Laura. I am pleased Joe did an excellent colour and cut for you and with a full consultation created the look you envisaged. The massages and make up touch are lovely extras that are 'only at AVEDA' and we all feel they are a great addition to our guest experience. We all look forward to seeing you again in William Charles Hair.
It's the 1st time that I've been here, when I went in the week before to have a talk about my hair, the reception was lovely, Joe had time to talk to me.
Then on the day WOW what a lovely experience, you are treated and looked after so well. And the end result was just amazing, would highly recommend them, thank you everyone.
Thank you Tina for this amazing review of William Charles Hair and of course Joe. Its great you had a WOW experience in our salon and enjoyed being treated so well. We all look forward to your next visit.
Delighted as always
Thank you Ruth for your continued support and another 5 star review for Mehmet and William Charles Hair. It is always a delight to see you in our salon and we look forward to your next visit.
Lovely hairdressing experience, Nicole did an amazing job and I loved the complimentary massage and lipstick.
And thank you to the young lady who made a great job of washing it. ? and I loved the furry assistant ?
Thank you Leah for your amazing review of William Charles Hair and Nicole. I am really pleased you enjoyed your visit to our salon and all the extras that you get 'only at AVEDA'. This is the first review that poppy the dog has been mentioned in and I think she will be happy with that. We look forward to seeing you again.
Great relaxing experience. Love the colours you did today. Had Plenty of compliments already thankyou Rona
Thank you Diane for your continued support of our salon. I am pleased you loved your hair and everyone else loved it to. We all look forward to your next visit
Lovely, friendly staff and salon, really nice products - just a bit more expensive than my usual. Very surprised to be able to get an on-the-day appointment at such a nice salon.
Thank you Catherine for your review of our salon and our lovely staff. We do try to staff our salon at a level where there is available appointments for guest looking for that spontaneous haircut. I am happy you liked our salon and the AVEDA products we all enjoy using. We look forward to seeing you again at William Charles Hair.
Despite a dull Monday morning, the welcome and service were cheerful and upbeat. Expert hairdressing and efficient staff. Thank you!
Thank you Barbara for your 5 star review of our salon. Its always a pleasure to see you in our salon. I am glad Rona is her normal cheerful self and is continually looking after you in her expert way. We look forward to seeing you soon for your next visit
Booked in for haircut came out looking 10 yrs younger! Thank you Mehmet for a great style. the whole package from the amazing neck shoulder massage to the basin for wash and another head massage Bliss Top London standards have arrived here in Tenterden Highly recommended .
Thank you so much for your 5 star review and recommendation of William Charles Hair and Mehmet. We constantly aim to offer the highest customer service to our guests. We look forward to seeing you on your next visit to our salon.
Have seen Joe for few times now and he always makes me feel pampered ??♀️and well looked after. So many times in the past I’ve met hairdressers who’s judged me from not treating my hair the “right way”. Joe is optimistic, fun and make you feel unique. ??Until next time.. ??
Thank you Rebecca for this 5 star review of Joe and William Charles Hair. Its great to see you have a good salon relationship with Joe and that he is looking after you so well.
William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 92% naturally derived.