William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 92% naturally derived.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,345 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

The ultimate salon experience

Emily Toner
20th Nov 2023
Stylist: Rona
5.0
Appointment verified by iSalon Software

Rona is a professional, talented and experienced stylist with an excellent eye for the right colour, shape and movement for her clients.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Emily,
Thank you for your kind words about Rona - she's an absolute asset to the team. We're delighted to hear that you appreciate the time and effort our stylists put into crafting the perfect look for all of our clients. It's always a pleasure to provide each customer with a unique style that reflects their individual tastes and personality.

We hope to see you in the salon soon.

All the best,
The team at William Charles Hair

Great appointment

Sam
20th Nov 2023
Stylist: Joe
4.5

Great highlights and cut with Joe as usual. Would highly recommend Joe. He has so much experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Sam,
Thank you for your kind words about Joe and the service you received. We appreciate your ongoing support of our salon and are delighted to hear that you're enjoying the experience.

We strive to ensure all clients have the best hair experience with us, and we're pleased that you experienced that with Joe's help. Our team of experienced stylists at William Charles Hair are always available to provide the highest quality hair services.

Thank you again for taking the time to leave us this wonderful review.

Best wishes,
The team at William Charles Hair

Amazing

Anonymous
16th Nov 2023
5.0

I have been coming to Emily for my colour for years, as she is absolutely amazing!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you so much for taking the time to leave us a five-star review. We're thrilled to hear about your positive experience with Emily, and hope you continue to enjoy her services. At William Charles Hair, we take great pride in our talented stylists and highly skilled team. We recently introduced some new treatments to our range, so if ever you feel like trying something new, we'd love to help.

Thank you again for your wonderful review.
Warm regards from the team at William Charles Hair.

FabHair

Martin Jackson
15th Nov 2023
Stylist: Georgiana
5.0
Appointment verified by iSalon Software

Wonderful hair styling from a friendly and professional stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Martin,
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear you had an enjoyable visit to our salon and were so happy with the styling from our professional stylists. We work hard to provide a quality service and we always make sure our customers leave the salon looking and feeling their best.

It's great to know that we could do that for you. We hope to see you again soon.

Best wishes,
The team at William Charles Hair

Hair cut

Toby Hill
14th Nov 2023
Stylist: emily
5.0
Appointment verified by iSalon Software

I have very tight curled hair that is hard to cut. Emily was the most technically experienced person I have had cut my hair. She took a lot of time to explain to me what she recommended and why. She was also teaching some new staff and I felt really relaxed with her, when normally I hate having my hair cut. She did a great cut, not too short, great shape and the curls still hang well straight away, rather than at my old hairdresser where it took 4 weeks for the curls to sit right again. Thanks Emily. I will be re booking.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Toby,

Thank you for taking the time to share your experience at William Charles Hair! We are so happy to hear Emily was able to provide you with the fitting cut and a relaxing time. We are delighted that you are looking to rebook soon and we hope to welcome Emily as your go-to hairdresser. We really appreciate your feedback and thank you for the kind words!

All the best,
The Team at William Charles Hair

Happy customer

Sarah Banbery
14th Nov 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Thank you to Mehmet- very happy with the colour and cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Sarah,
Thank you for your kind words! We are so happy to hear that you are happy with the colour and cut you received from Mehmet. At William Charles Hair, we strive to provide our customers with top notch service, and it's lovely to know that we achieved that with you.
We hope you keep coming back and thank you again for taking the time to review us.
Kind Regards,
The team at William Charles Hair

Excellent

Jonathan Bourne
14th Nov 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Top class cut and excellent service all round.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Jonathan,

Thank you for your review of our salon. We are glad to hear that your experience was a positive one. Our team is dedicated to delivering top quality service with a friendly atmosphere, so it makes us proud when customers have had a great time.

Thank you again for choosing William Charles Hair. We look forward to your next visit.

Regards,
The team at William Charles Hair

Restyle

Kim Sayer
14th Nov 2023
Stylist: Rona
5.0
Appointment verified by iSalon Software

Another fabulous trip to the hairdressers. Wanted a complete change and Rona delivered. I showed her a photo and she adapted it perfectly to suit my hair . Such a clever lady , you feel safe in her hands .Very happy customer .

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Kim,
Thank you for your kind words! We're delighted to hear that you had a great experience with Rona and she was able to give you the hairstyle you wanted. She really is very talented. We pride ourselves on helping each customer look and feel their best.
We're glad that you felt safe and happy with the service we provided.

Thank you for visiting William Charles Hair. We'd love to see you again soon!

Best regards,
The team at William Charles Hair

Not just a hair cut!

Alan Baker
13th Nov 2023
Stylist: Rona
5.0
Appointment verified by iSalon Software

Hadn’t visited for too many months due to a few issues. Going to the salon is not about getting a hair cut/ style, it’s far more. Thank you to everyone three for a warm welcome and a kind ear.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Alan,

We are glad to hear that you had a pleasant experience on your visit to William Charles Hair. Our team takes pride in providing a welcoming atmosphere for everyone who comes in for a service and we are pleased that you felt right at home.

We also appreciate your feedback on the atmosphere that we try to provide at the salon which goes beyond just a haircut.

Thank you for taking the time to review us. We look forward to seeing you again soon.

Warm regards,
The team at William Charles Hair

Best snip

Pipp Gagie
9th Nov 2023
Stylist: Rona
5.0

Always a joy to go to WC and know you’ll leave looking great. Thank you Rona - look and FEEL great x

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Pippa,

We're delighted to hear that you always have a great experience at William Charles Hair. It's great to hear that Rona was able to help you feel good, as well as look great. We take great pride in providing a comfortable and enjoyable experience for each of our customers, and are glad that we could do the same for you.

Thank you for your kind words. We look forward to welcoming you back soon.

Best wishes,
The team at William Charles Hair

Always a treat

Julia Arkwright
9th Nov 2023
Stylist: Rona
5.0
Appointment verified by iSalon Software

Always a treat and always happy with my hair wash, head massage, hair cut, finish and the excellent service - Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Julia Arkwright

Hi Julia,
Thank you so much for your kind review. We’re delighted you always leave William Charles Hair feeling satisfied! We work hard to provide an excellent service and we’re thrilled that you have always had a great experience. We hope to have the pleasure of seeing you again soon.

Best wishes,
The Team at William Charles Hair

Very happy

Anonymous
8th Nov 2023
5.0

Very friendly staff, very happy with cut

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you for taking the time to provide us with your feedback. We are delighted to hear that you were happy with your cut and were pleased with our friendly staff. We strive to provide the best customer experience possible and we are glad that we were able to do that for you. Please don't hesitate to let us know if there is anything else we can do for you. We look forward to your next visit. From the team at William Charles Hair.

Pleasant experience

Sally Williams
7th Nov 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Always a very pleasurable experience. Very attentive and listens to what you want.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Sally!
Thank you so much for leaving such a wonderful review. We really appreciate your kind words and value your custom. We strive to ensure all our customers have a pleasant and enjoyable visit each time they come to William Charles Hair, so we are delighted that you have had such a positive experience.
We hope to see you soon!
Warm regards,
The team at William Charles Hair

Fab

Carol Pepper
2nd Nov 2023
Stylist: Rona
5.0
Appointment verified by iSalon Software

Great colour and styling - as always!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

And always great to see you Carol.

See you next time

The team at William Charles Hair

Cut and blow dry

Diane Hemmett Ward
30th Oct 2023
Stylist: Rona
5.0
Appointment verified by iSalon Software

Great head and shoulder massage cut and blow dry fantastic service thankyou Rona

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

So pleased you enjoyed the head and shoulder massage, Diane

See you next time

The team at William Charles Hair

Nice haircut

Sophie Hall
30th Oct 2023
Stylist: Joe
4.0
Appointment verified by iSalon Software

A very nice haircut as usual from Joe.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you for your review, Sophie.

We are so happy you had your usual nice haircut from Joe

See you soon

The team at William Charles Hair

Drop in dlot

Julie Sands
30th Oct 2023
Stylist: Joe
4.5
Appointment verified by iSalon Software

Fitted me in walking in off street .. much appreciated at such short notice. Great atmosphere and a great hair cut .. thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Julie,

We’re so glad to hear you enjoyed the atmosphere and your hair cut at William Charles Hair! We really appreciate you coming in on short notice and are so pleased we could fit you in. We pride ourselves in providing top notch service and quality, so it’s great to hear it was reflected in your experience. Thank you for taking the time to leave us a review – we really appreciate it!

We look forward to seeing you back in the salon soon.

Best wishes,
The team at William Charles Hair

Wonderful experience

Paula Laus
28th Oct 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Friendly, great consultation, brilliant cut and styling. Looking forward to next visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Paula for reviewing Mehmet and William Charles Hair.

So pleased you found Mehmet Friendly, and that he did a brilliant cut and style for you.

See you soon

The team at William Charles Hair

Excellent

Michelle Taylor
25th Oct 2023
Stylist: Rona
5.0
Appointment verified by iSalon Software

Rona spent her time making my hair beautiful sgain

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Michelle, for taking the time to review Rona and William Charles Hair.

Rona will always spend as much time need to give you beautiful hair. So pleased you were happy.

See you soon

The team at William Charles Hair

Happy hairdressers

Sue Bradney
25th Oct 2023
Stylist: Rona
5.0
Appointment verified by iSalon Software

It is always lovely arriving at William Charles Everyone is friendly and helpful and a cup of tea and a chat followed by an excellent back massage so relaxing then a great haircut by an experienced hairdresser.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Sue,
Thank you for your review of William Charles Hair. We appreciate your kind words about our friendly and helpful staff, as well as the relaxing back massage and excellent haircut. It's great to know that you thoroughly enjoyed your visit to the salon and we look forward to welcoming you again in the future.

Warm regards,
The team at William Charles Hair

Hair coloured

Vanessa Link
25th Oct 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Fantastic service and colour again. Meimet looked after me and ensured I felt comfortable throughout .

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Vanessa,
Thank you so much for leaving us a review! We are delighted to hear that our team member, Mehmet, provided you with great service and a fantastic colour! We are proud of them and the effort they make to ensure that our customers feel cared for from start to finish. We hope that you choose to visit us again soon!

Thank you for your support,

The team at William Charles Hair

Mrs

Ros Nixon
20th Oct 2023
5.0

I was very happy with my results of a wash and blow dry

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Ros.

We are all so happy you were pleased with your visit to William Charles Hair.

See you soon

The team at William Charles Hair

Renewed and revived

Annie King
19th Oct 2023
Stylist: emily
5.0
Appointment verified by iSalon Software

Usual pleasant visit … excellent head massage and perfect cut and result

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you, Annie for taking the time to review William Charles Hair.

We are all super pleased, Emily gave you the perfect cut and colour.

See you soon

The team at William Charles Hair

Very happy

Louise Hobday
19th Oct 2023
Stylist: emily
5.0
Appointment verified by iSalon Software

I have a yearly hair cut because I have long hair and years before had bad experiences with hairdressers and how scissor happy they have got (NOT at William Charles) so I’m always nervous. Emily always makes me feel comfortable and relaxed and most of all she listens to how I would like my hair. Some how she was able to take off the split ends and do some long layers but still keep my length like I’m really not missing much hair at all I’m amazed. My daughter has also had her first ever hair cut with her and calls her a ‘hair dresser fairy’. So very happy😊

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Louise,
We're thrilled to hear that Emily made your experience with us so comfortable and that your daughter is so happy with her first ever hair cut too!
It's great to hear that Emily was able to take off the split ends and do layers for you without taking away too much length - we know how important that is for those with long hair.

We're glad you have been coming back to us for many years and we hope to keep hearing great feedback from you and your daughter.

Thank you for taking the time to write a review, it's very much appreciated here at William Charles Hair!

Kind regards,
The Team at William Charles Hair

Daughters haircut and blow dry

Hester Baker
18th Oct 2023
Stylist: emily
5.0
Appointment verified by iSalon Software

Brilliant as usual!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you Hester

So pleased your daughter was happy with her haircut.

See you soon

The team at William Charles Hair

William Charles. Russell and Rona's place

Andrew Bramley
15th Oct 2023
Stylist: Joe
5.0
Appointment verified by iSalon Software

Always pleased with my haircut. Joe a really good stylist. Mind you, Russell and Rona have never hired a bad one, themselves included.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Andrew,

Thanks for your review - we really appreciate you taking the time to share your experience. Joe is a great stylist and we're delighted that you are always pleased with your haircut. We're also delighted to know that you think Russell and Rona are doing a great job in hiring only the best stylists - we think they have excellent taste!

Thanks again for your kind words, it's very much appreciated.

Best wishes,
The Team at William Charles Hair

Great experience

Julia Mehio
13th Oct 2023
Stylist: Georgiana
5.0
Appointment verified by iSalon Software

My first time at William Charles salon . My consultant was Georgiana and she has cut my hair beautifully, just showed her a photo and she cut it exactly . The colour she recommended is lovely . The whole experience was thoroughly enjoyable . Will be returning in five weeks .

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Julia!

We are so pleased to hear that you had a great experience at William Charles Hair salon! Georgiana strives to provide our clients with a top-notch experience, and we are delighted she could do that for you.

We are so happy to hear that you enjoyed the colour she recommended and that she was able to cut your hair exactly how you wanted it. We understand just how important it is for our customers to leave feeling confident and beautiful and it seems Georgiana nailed it.

We can't wait to welcome you back in five weeks' time. Until then, take care of your new look and don't forget to book in advance!

All the best,
Team at William Charles Hair

Always the best

Kathryn Clarke
13th Oct 2023
Stylist: emily
5.0
Appointment verified by iSalon Software

Emily is a wizard with foils. For someone that used to cry every time they left the hairdressers, she has restored my faith that there are amazing ones out there! Hair always feels super healthy despite being bleached and always so happy with the results. Would recommend tenfold

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Kathryn,
Thanks so much for your kind words about Emily - we are so proud to have her as part of the William Charles Hair team! It sounds like she helped restore your faith in hairdressers, which makes us smile. We're so pleased that you're always happy with the results and that your hair always feels super healthy. We really appreciate you taking the time to recommend us.
Thanks again and we look forward to seeing you in the salon soon!
Regards,
The team at William Charles Hair

The best place to be!

Vanessa Meier
9th Oct 2023
Stylist: Joe
5.0
Appointment verified by iSalon Software

Always a good visit to Joe at William Charles. Joe and the two Belles ?? there this morning. No pressure, enjoyable visit in relaxed environment and the best hair colour and cut from Joe. Very happy hair and very happy me ?

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Vanessa,

We're thrilled you had an enjoyable visit to William Charles and that Joe provided you with the best colour and cut! We take pride in our services, and it's always encouraging to hear feedback from our customers.

We also appreciate your kind comment about Joe and the two Belles. Our team always strives to provide our customers with a relaxed and welcoming experience.

We're glad to hear that you left our salon with "very happy hair and very happy me". We hope you come back soon!

Warm regards,
The team at William Charles

Todays hair appointment

Jean Boorman
5th Oct 2023
Stylist: emily
5.0
Appointment verified by iSalon Software

A pleasant visit as always . More than satisfied with the results.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you, Jean, for taking the time to review your recent visit to William Charles Hair.

Every staff member works really hard to make guests visits amazing, so to hear you were happy is excellent.

See you very soon.

The team at William Charles Hair

Great salon and staff

Pauline Hosegood
5th Oct 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

As always Mehmet does a great job with my hairstyle, he is very friendly and makes the whole process very pleasant.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Pauline,
Thank you so much for your kind words. We are thrilled to hear Mehmet was able to help make your experience with us so pleasant.

The team at William Charles Hair appreciate your support and we look forward to seeing you again soon.

Thanks,
The Team at William Charles Hair

Great salon and staff

Pauline Hosegood
5th Oct 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

As always Mehmet does a great job with my hairstyle, he is very friendly and makes the whole process very pleasant.

Service
Value
Result
Cleanliness
Atmosphere

Fab

Nicola Vinall
4th Oct 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Mehmet kindly fitted me in to what was already a busy day. He did exactly what I asked; not too much, just a tidy up to make me feel better since now that I am gaining more grey hair it goes a bit mental. A true star. Thanka

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Nicola,
Thank you for taking the time to write such kind words about Mehmet and the service you received. We're delighted to hear he was able to fit you in on what was likely a very busy day. We take pride in providing our clients with simple yet satisfying results and it's wonderful to know that Mehmet could do precisely that.
We strive to ensure our clients feel the best they can, so it truly warms our hearts to hear that Mehmet helped you feel better with your hairs new, freshly cut look.
We very much appreciate your feedback and we know how much it means for Mehmet as well.
Warm regards,
The team at William Charles Hair

A welcome makeover - delighted!

Beverley Harvey
29th Sep 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

I was in a rut with faded and over-long shapeless hair and asked Mehmet to cut long choppy layers and to revive my colour. I'm thrilled with both the cut and colour. Great salon experience all round; thank you, Mehmet ?

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Beverley,

We're so glad that you're pleased with your new look! We pride ourselves on offering a high level of customer care, and our friendly team strive to make sure you feel comfortable and confident with the service we provide.

We're really glad that you had a great experience in William Charles Hair, that means so much to us. We're pleased that Mehmet managed to give you the perfect cut and colour.

We hope that you'll be back again soon!

Thanks,
The team at William Charles Hair

Great hairdresser and super nice guy

Patrick O Hanrahan
29th Sep 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Always a pleasure to have Mehmet cut my hair. He’s a great hairdresser and great company too.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Patrick,
Thanks for your kind words about Mehmet. We're delighted to hear that your experience with him was enjoyable. We pride ourselves on providing quality service to all our customers and feedback such as yours motivates us to keep striving to give the best possible service.
Thanks for choosing William Charles Hair.
Warm regards,
The team at William Charles Hair

Thank you

Nicola Kiley
26th Sep 2023
Stylist: mehmet
4.5
Appointment verified by iSalon Software

Not only is Mehmet a good hairdresser but he also always manages to make me feel better about myself

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Nicola,

Thank you for leaving a lovely review about one of our team, Mehmet. It's great to hear that he makes you feel better about yourself and it's comments like yours that really make the team at William Charles Hair feel appreciated. We strive to deliver the best service and make sure all our customers leave the salon happy.

We look forward to your next visit with us!

Warm regards,
The team at William Charles Hair

Fabulous hair

Linda Elliston
22nd Sep 2023
Stylist: emily
4.5
Appointment verified by iSalon Software

Crete the perfect style & colour

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

So happy you got the perfect style and colour, Linda.

Thank you for taking the time to leave a review.

See you soon.

The team at William Charles Hair

Fab!

Jodie Kennett
16th Sep 2023
Stylist: Rona
4.0
Appointment verified by iSalon Software

Rhona smashed out of the park again. Thank you.xxx

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Always a pleasure to see you in the salon, Jodie.

We are so happy Rona smashed it out the park for you.

See you soon.

The team at William Charles Hair

Great 1st visit

Margaret Al-kubaisi
14th Sep 2023
Stylist: Joe
5.0
Appointment verified by iSalon Software

Great experience today Joe is super talented and professional but also a lovely guy. Top marks all round. Haven’t had such a good cut since going to Michael John in Mayfair! You have a new fan!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Margaret,
We are so happy to hear that you had such a great experience at our salon! Joe is really talented and professional - but it's great to hear that you also found him really friendly. We strive to give our clients the best customer service, so we're glad it was up to your standards. We look forward to welcoming you back again soon.

Thank you for your kind words and we're so pleased that you have become a fan of our salon.

Best wishes,
The team at William Charles Hair

Client

Camy Kidd
14th Sep 2023
Stylist: Georgiana
5.0
Appointment verified by iSalon Software

Georgiana was friendly, professional and knew what she was doing.
She understood my hair and my Bob cut was stylish and trendy.
Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Camy,
Thank you for taking the time to leave us a review. It's great to hear that you were pleased with the styling and professional service that Georgiana provided. We take feedback from all our customers seriously and are thrilled to hear that your Bob cut was trendy and stylish.
We hope to see you again soon at William Charles Hair.

From the team at William Charles Hair.

Mrs

Jennifer Heal
13th Sep 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Very happy with hair cut, colour and service

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Thank you, Jennifer, for the 5 star review.

We are all super pleased you were very happy with your hair cut and colour.

Our team work really hard on their customer service and they all love it when someone mentions this.

See you soon

The team at William Charles Hair

Excellent

Marion Hudson (was Rix)
12th Sep 2023
Stylist: emily
5.0
Appointment verified by iSalon Software

As ever Emily is both highly professional, friendly and approachable. Loved the neck and shoulder massage and the head massage mid shampoo.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Marion,
Thanks for taking the time to review us! We're so pleased to hear you had an enjoyable visit with Emily. We strive to ensure our clients have the best possible experience and we are delighted that Emily met and exceeded your expectations.

We understand how important it is for our clients to feel comfortable and relaxed while in our care and we're glad to hear that our neck and shoulder massage and head massage during the shampoo did just that.

We'd love to have you back again soon and thank you for returning to us.

Warmly,
The team at William Charles Hair

Stylish

Christine Willis
11th Sep 2023
Stylist: Joe
5.0
Appointment verified by iSalon Software

Sublime experience, such fun, he’s simply the best

Service
Value
Result
Cleanliness
Atmosphere

Another excellent result!

Wendy Cockerill
7th Sep 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Mehmet never fails to deliver excellent cut and highlights

Service
Value
Result
Cleanliness
Atmosphere

Amazing. Thoroughly enjoy wash, massage and a blow blow.

Linda Holder
7th Sep 2023
4.5
Appointment verified by iSalon Software

Felt very well looked after. Many thanks to you all.

Service
Value
Result
Cleanliness
Atmosphere

Curly hair specialists.

Oliver Hill
7th Sep 2023
Stylist: Rona
5.0
Appointment verified by iSalon Software

Rona made the whole experience a very positive one. Full of information about hair care for my hard to cut, long curly hair. I left with supplements for reducing hair loss as well as a full system to keep the curls from becoming frizzy. She is a knowledgeable stylist and made me feel very comfortable. I am very pleased with my cut. After having had several bad experiences, it was great to leave the hairdressers feeling so positive. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Oliver,
We were pleased to hear that Rona was able to make your experience with us so positive. It's always great to hear that our customers go away with such positive vibes. Rona is highly knowledgeable about all types of hair and experience with long, curly hair, and we're glad she was able to advise on a full system to keep your curls from becoming frizzy. We hope you're continuing to love your cut, and thank you for your kind words.

We hope to welcome you back to William Charles Hair in the future.

Kind regards,
The team at William Charles Hair

Yet another lovely visit

Debra Cooper
2nd Sep 2023
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Returned today for my regular colour service. Lovely experience as always. Colour and condition looked great. Have had few scalp issues and Mesmer and Russell were able to give me brilliant advice and talk me through products that could help.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Debra,
Thank you for your kind words! We really appreciate your loyalty to our salon. We take great pride in providing excellent service and are glad that the colour and condition of your hair looked great. We are delighted that our team, Mehmet and Russell, were able to help you with your scalp issues. Thank you for your trust in us.

We would love to see you back in William Charles Hair again soon!

Warm regards,
The team at William Charles Hair

First visit to William Charles

Louiss Whitmee
1st Sep 2023
Stylist: Joe
5.0

Time to switch things up and try a new salon after being with my previous salon for over 10 years so after recommendation from a family member - took the plunge. Warm and welcoming staff. Fantastic haircut. Booked my next appointment again to see Joe whose professional approach made me realise I have made a good decision. Very happy with the outcome and would recommend to a friend.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Louis,

Thank you so much for writing such a lovely review for us and for taking the plunge to try a new salon after years with your previous one. We are so grateful you chose to come to us and especially to visit Joe! We are thrilled to hear that your experience was so positive and that you are already planning your next appointment.

We take great pride in providing excellent services and try to make each visit enjoyable and comfortable. We are very proud of our staff who work so hard to maintain high standards of customer service.

Thank you once again for your kind review. We look forward to welcoming you back soon.

Best wishes,
The team at William Charles Hair

The perfect treat at the end of the week

Sabrina Godden
1st Sep 2023
Stylist: emily
5.0
Appointment verified by iSalon Software

Emily has done a brilliant job! I wasn’t quite sure what to do with my “messy” self-made short hair style. Completely trusted her expertise and not disappointed at all.

The additional shoulder, neck and head massage came as a welcoming surprise! Perfect after a busy week!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Sabrina,

We are so pleased to read your review of the service you received from Emily. It's great to hear that you trusted her expertise and were not disappointed! It's always our aim to ensure our clients leave the salon looking and feeling great, and it's clear we have succeeded in your case!

We think it's just wonderful that you had a positive experience with us and that the extra massage was a welcome surprise. Our staff always strive for the best service possible and are delighted to hear that our efforts have been appreciated.

Thanks again for taking the time to share your feedback - it means a lot to the team here at William Charles Hair!

Best regards the Team at William Charles Hair

Colour top up

Karen Manson
31st Aug 2023
Stylist: emily
5.0
Appointment verified by iSalon Software

Fabulous as usual! Great colour and cut

Service
Value
Result
Cleanliness
Atmosphere