I arrived for my appointment to find it had been booked for the wrong day. ***** said he could do my hair anyway which I was grateful for. I was not offered a tea or coffee or even a glass of water the whole 90 minutes I was there. ***** talked me out of the style I originally wanted and I started to think this was because he wanted to do my hair very quickly before his next client. When he finished my hair I wasn’t happy with it but felt awkward to ask for changes when his next client was sat waiting in a chair along from me. He then went and got someone else to finish my hair. Mehmet was really nice, went over my hair again and held a conversation with me and is the reason my rating isn’t lower.
Thank you Naomi for this review and for giving us the opportunity to resolve this issue. I hope now you are happy with your haircut and service provided by us and accept our apologies for how this visit went. We look forward to seeing you back in our salon for your next visit.
