William Charles Hair

Bushell
5.0

So I went in with awful coloured /damaged hair - Rona insisted I was going to have my lovely hair back and was very honest about it, with maybe it taking a couple of attempts to get it to what I wanted (Pinterest picture in hand) The reality being that to achieve what I needed and wanted I would need to come back for the second treatment as Rona was worried how blonde I Had it previously - she 100% new what she was doing in order to gain what I wanted - because my expectations were HIGH (Pinterest inspired high) I put my faith in her and with two visits to the salon she had rectify and given me the look I wanted .. the salon including its products and people have extremely good values and morals - and they train their staff to an impressive level, to be the best and to give the most professional service that they can ... I am so impressed by this salon and high recommend it

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Response from William Charles Hair

What a wonderful review Emma.
We do understand that walking into another salon after a ‘not so great experience’ elsewhere is daunting enough let alone trusting us to get it right. Your Pinterest pics were actually a great help to get to your goal.
Rona always educates the staff about the importance of our guests understanding how we will achieve the look and the length of time it will take to get there.
Thank you for having faith in William Charles Hair