William Charles Hair

Absolutely perfect, see you again soon
5.0

We arrived, in Tenterden, and we nearly walked past this hairdressers, had it not being for my husband saying ‘we’ve just walked past one’, we wouldn’t have known about it and we would have gone our way, to look for another.

Upon entering the establishment, the atmosphere and cleanliness was absolutely on point. We were greeted by Russell, who told us that they had an appointment in 30 minutes time....excellent. After he booked me in, he said ‘thank you and if you want to come back any earlier, you are more than and I shall provide you with a drink’....even better. After a 15-20 minute walk around Tenterden, we went back to the salon.

As soon as we entered, Russell, again, greeted us and offered us a drink. Me and husband opted for Latte and a Cappuccino. The Latte was the best one I have had in a long time.

After my drink, I was greeted by Nicole, my stylist. The new girl (sorry I have forgotten your name), gave my hair a wash and whilst doing this she also gave me a head and neck massage....heavenly.

Nicole then asked me what style I would like, I told her and she was more than happy to do what I had asked (which isn’t like most I’ve been too....who tell YOU, what suits YOU!!). We chatted for ages and I felt right at home....I feel like we would still be there, chatting away ☺️☺️. The other salons, I’ve been too, feel like it’s a ‘conveyor belt’ system and that they are only in it for the money and not the custom!!

I live in Battle (a good 30 miles away) and you can rest assure, I WILL be using this salon again.

Thank you to ALL of the staff accommodated myself, my husband (whom I feel sorry for, because he waited for me the entire time) and our pooch....they even gave my dog a drink, too.

I HIGHLY recommend William Charles. Well worth the trip....and it’s cheap, too.

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Response from William Charles Hair

Thank you Sarah for this amazing detailed review of our salon. For someone to notice what we all do daily at William Charles Hair is a great compliment. We very much look forward to seeing you again in our salon for another chat. See you soon.