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William Charles Hair

Fell at the final hurdle
2.8

Cut and colour appointment, first time visiting this salon. Made to feel welcome and comfortable in the clean and spacious salon. My friendly stylist talked thru what I wanted with a photo of the finished cut I hoped for and so followed an initial rough cut before the colour went on. Unfortunately by the time I was done colouring my stylist was with another client and with only half an hour before closing I was passed over to another stylist who had not seen the finished haircut I wanted to dry my hair. At this point I expected to have the original stylist return to turn my rough cut into the sharp style I went in for but instead it seemed I was done! Only at my request did I get any final trimming up at all and it was all too obvious that the other client was now the priority and I felt ushered to settle up and depart. On reflection at home comparing the image I'd gone in with and my finished hair style I felt v disappointed that the two differed greatly and I can't help but feel let

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