TONI&GUY Blackpool

I had full head of high/low lights on short bob, cost just short of £150. My main issue was covering grey hair.
The grey wasn't covered, I returned and asked if anything could be done. More colour put in which was fine. I was made to feel extremely uncomfortable, I didn't understand what the stylist was attempting to explain why it didn't cover the grey, I told her I didn't understand and she suggested another stylist explained it to me. Very patronising, very awkward. Its a lot of money to pay for a colour which had to be redone. Will not return. Very poor customer service.