Stones Hair & Beauty in Loughborough

WOW! That’s how I’d describe my ‘first visit back’ to the most professional salon I’ve ever experienced...from entering I felt safe and reassured that my time in the salon had mine and the stylist safety at the heart of everything...it in no way felt different, it was still warm, welcoming, friendly and most definitely professional service from start to end! AND, it goes without saying that the talented Ellis worked her hair transformation magic on me and turned me from feeling and looking a rooty witch, into ‘me’ again, she’s a star!!! I love Stones, its the top class Salon in Leicestershire!!!

This was the first time I had been to Stones - I followed my hairdresser Jess to the salon
Lovely salon - great service and 10/10 for health and safety re covid19
I felt safe and confident and I have already made my next appointment

Excellent friendly service. Extremely happy with my hair colour and new cut & style.

Jess Bryan has done my hair for years and I always said I would happily follow her wherever she went and I and so glad I did. I felt very safe as I had my own PPE as did everyone else in the salon. I loved the quality and finish of my cut and colour. I do feel like the price was a little high but I understand it reflects the salon and the quality of the products as well as the personal PPE given.

Loved the new colour and cut. Lucy always so friendly and helpful. Felt very safe with the covid procedures in place.
Thankyou everyone .

First visit since lockdown. Lovely Mags has gone a Suberin job getting me to look like my old self again. Felt very confident in surroundings in what are trying times! Well done to the team for all your hard work your loyal clients and I really appreciate the time and effort you have made to make our visits enjoyable as always!

A wonderful experience as always have gone over and above what needs to be done to make you safe and wonderful staff.

Made me cry a happy tear on the way home. Thank you 💜

For someone that hadn’t been into any public space since the 23rd March, the idea of going into the salon did make me extremely nervous. However Stones had done everything they can upfront to reassure any nervous customers that the new procedures they had put in place will not only protect the customer but also the staff. The posts and videos placed on their facebook page really helped put me at ease – great work.

On arrival I was met by the always lovely Mags, temperature taken and I’m in. The Salon had 1 chair in operation on each side of the room left, right and back. (so 3 stylists) . It felt very safe and put me at ease straight away. Plenty of hand sanitiser at the ready. Issued with my own pack containing single use gown, towel and face mask put me at further ease.

Although it was a very difference experience to the usual full to capacity buzz, it was still a pleasure.

Thank you, thank you, thank you Stones for being so professional and doing your industry very proud.

So stepping into the hairdressers after 4 months could have been a daunting experience, however the team at Stones had ensured that the highest levels of precautions were in place.
This didn't impact the level of service received.
Mags accommodated my changing ideas for my hair, she suggested a solution & it worked out perfectly & I love the end result.

Glad they are back delivering such a wonderful service at such a testing time.

Absolutely wonderful.the only trouble was could not always hear through mask.could have repeat colour next time as I think I said only wanted roots.

First haircut post covid, Ellis took me through the new procedures, they are very thorough and reassuring, however they don't get in the way of your haircut, good to catch up and a great haircut, if you're nervous about getting your haircut don't be, they've got it all covered

This was my first appointment at Stones with Lucy, I loved my hair and overall was a very pleasant experience.

So glad to be back post lockdown, Lauren did a fantastic job cutting my hair. I had so many compliments afterwards! Mia has gone above and beyond to ensure customers and staff are safe and happy while in the salon. She has done an amazing job!

Both made it feel like any normal day in the salon (bar the masks) and couldn’t be happier to have been back. Thank you both so much!

Wonderful post COVID haircut makes me feel alive and back in control. Many thanks to Mags and Mia for a super experience

So happy with my colour, cut and style by Ellis. Its perfect. The whole experience was amazing, very professional with all the safety and cleaning also. Mia has also been so good with updates and messages throughout so thank you everyone.Cant wait to go back again.

I was very fortunate to be offered a same day appointment following a late cancellation . Lucy was very pleasant as always and took extra time and care considering the current pandemic. All the staff are always happy and welcoming. Thanks!

Love it love it after 4 months without a cut,you’ve done an outstanding job as usual Luce,thank you xx

Excited and a little nervous as I approached the salon after a four month break between haircuts, due to the lockdown. The whole salon was very calm, completely in control of the environment, enabling you to feel safe. I was provided with a prepacked kit of mask, gown and towel. Cutting equipment is sterilised in a special machine, adding extra security, all areas cleaned after each client. Therefore the whole experience was calming and I felt amazing when I left. A shame about the price increase, would be difficult to budget for those who have not been lucky enough to work through lockdown as I have. Excellent service and quality of haircut as always from Sarah.

Wow! How I had waited for this appointment!
I was totally reassured by the measures the salon had put in place re Covid.
Lovely to be back in this friendly salon, Sarah,
As always, did a fab job