Browns Hairdressing Group - in Market Harborough

I have been a few times before and was generally happy, however this time I asked for my hair to be re-dyed the blonde I had previously had as it had grown out. The finished product is just completely unacceptable. There are VERY distinct stripes of different colours on the top of my head (alternating blonde and warm gingery brown) and this makes my hair look extremely unnatural and also makes my hair look orange and brassy in most lights. I complained but was told that the hair is “what I had asked for” which is completely wrong and I don’t know anyone that would request such uneven and unnatural stripes of colour. I was told if I wanted the orange/brown stripes to be corrected I would have to pay extra, which I refused as I had already paid £180 for the colour (and an extremely basic cut just to take the the ends off my hair) This price is WELL over double for most salons in this area and the quality most definitely isn’t. Avoid.

My first hair appointment since lockdown and was really looking forward to it. When I booked I asked it there were any offers, and was politely told no. That’s all fine but just paid £135 for a cut and colour.......that’s just under double what I normally pay.
After 4 years you have just lost a regular customer! I will be calling the Harborough Mail in Monday to let The ladies of Market Harborough know!

My daughter and I were treated so professionally by Amy. She listened to everything we wanted and even advised something different to what I’d booked in for, based on what I wanted. She was friendly and attentive and her head massage was lovely! We will definitely be booking in again.

I loved that they could help me earlier. The woman asked if I was happy with it and if I wanted any changes which was thoughtful. Very clean. Loved that I could pay with my gift card. The atmosphere was very nice. Calm, good music and calm people.

Wendy does my hair always very happy does a brilliant job makes me feel great

Had my hair cut by Amelia today, it was my first cut with her, she listened to what I wanted. She is very professional, she took her time and gave me exactly what I asked for. Would highly recommend Amelia and Browns.

This was my first visit to the salon and I spoke to Amelia as I have a skin condition and I can only use Sulfates, Parabens and SLS free shampoo and conditioners. Amelia took the time to read through all the labels to find me the right product.

Amelia took the time to listen to what colour and cut I wanted and I left the salon feeling very happy.

Browns hairdressing is a very friendly place ,to have the experience of brilliant hairdressing the lady l have is Wendy l would thoroughly recommend her work she is amazing and makes me feel great l really enjoy going to Browns.

Always have an amazing time at Browns! Thanks ladies! Xx

I love it I go every 2 weeks but after today I’m not happy the lady behind me the till was very rude and didn’t bother to even take my next appointment!!!!!!

Frankie listened to my haircut request and offered sound professional advice. I came away very pleased with my cut.

Really happy with the Wendy experience as usual.

Amelia was efficient, friendly and professional. The advice she gave me was really helpful and the results exactly what I had hoped for. I’ve never been disappointed with Browns!

Popped in for a blow dry with Katie, very nice girl and love the results of my hair! Very fussy when people curl my hair but she’s managed to get it exactly how I love it!

Thank you for my wonderful visit. My colour and cut with Corren are wonderful. I travel down from North West Leicestershire for my appointments and I wouldn't change my visit, it is worth it. Browns are such a diamond salon. Love it here. So so many thanks Corren. Absolutely love my colour and cut. :) :)

I’m not sure what her name is but the hairdresser who does my sons hair is lovely and he likes the way she does his hair !!

Great hairdressers. Coloured my hair really nicely and styled it exactly how I like it.

Good cut and colour. Unfortunately charged nearly £6 extra for a couple of foils where I didn’t want colour on at the scalp in a very small area, as I had a reaction the previous time. Same colour was used as same as of rest of roots so thought that this was overpriced and would have thought it would have been gratia.

Wendy is utterly fabulous as a stylist and ambassador for Browns.

Had Holly do my hair today colour & cut, for the first time ... felt like she was really engaged & listen to what I was saying ... no hairdresser chit chat she was focused on her job & very polite & professional which reflected in the out come of my hair ... I love it
Thank you Holly