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Village Spa Wirral in Birkenhead

Village Spa Wirral
  • Description

    We offer a tempting menu of great-value treatments you won’t find just anywhere on the Wirral - and special spa breaks and packages include use of the gym, pool, steam room and sauna. Whether you’re staying with us or you’re a local, you can relax and enjoy your spa day in Wirral. And if it’s your big day - or you’re getting ready for a very special night out - there’s no better place. Village Spa offers pure escapism along with practical, therapeutic and rejuvenating treatments using ESPA, CACI, High Definition, Nouveau, Jessica & St Tropez products.

  • Contact Details

    0151 643 4700

    • Pool Lane
    • Birkenhead
    • Merseyside
    • CH62 4UE
  • Opening Hours

    Monday

    09:00 - 20:00

    Tuesday

    09:00 - 20:00

    Wednesday

    09:00 - 20:00

    Thursday

    09:00 - 20:00

    Friday

    09:00 - 20:00

    Saturday

    09:00 - 18:00

    Sunday

    09:00 - 18:00

About Us

We offer a tempting menu of great-value treatments you won’t find just anywhere on the Wirral - and special spa breaks and packages include use of the gym, pool, steam room and sauna. Whether you’re staying with us or you’re a local, you can relax and enjoy your spa day in Wirral. And if it’s your big day - or you’re getting ready for a very special night out - there’s no better place. Village Spa offers pure escapism along with practical, therapeutic and rejuvenating treatments using ESPA, CACI, High Definition, Nouveau, Jessica & St Tropez products.

Opening Hours

  • Monday:
    09:00 - 20:00
  • Tuesday:
    09:00 - 20:00
  • Wednesday:
    09:00 - 20:00
  • Thursday:
    09:00 - 20:00
  • Friday:
    09:00 - 20:00
  • Saturday:
    09:00 - 18:00
  • Sunday:
    09:00 - 18:00
4.8

192 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (178)
  • 4 stars (9)
  • 3 stars (3)
  • 2 stars (1)
  • 1 stars (1)
Reviews Write A Review
Verified Appointment Verified by iSalon Software

Holey is brilliant. Friendly and very professional.

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Verified Appointment Verified by iSalon Software

I had a pamper package today, it was amazing! I can’t remember the lady who did mine but she was fantastic! From the service to the advice, it was great, I’m booking to come back again at Christmas!!
Highly recommend

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Verified Appointment Verified by iSalon Software

Joley is a great therapist knows exactly where to target and totally de stresses me!

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Verified Appointment Verified by iSalon Software

Booked a spa deal for my daughter and friend as I’m already a member I just booked a massage for myself
For the deal we received 55 mins of treatments lunch and access to pool etc we found this good value. My massage was part of the Oct special offers!
Treatments, service and lunch were all great! The gym is really good all top of the range equipment but the pool area is tired. The jacuzzi was cold and had sand in. The main pool was freezing too and there were swimming lessons going on and was quite noisy ( we were warned of this the day before but not at time of booking ) this aside we enjoyed our experience.

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Verified Appointment Verified by iSalon Software

One of the best back massages & facials I have had. Really lovely treatment. Felt very relaxed. Joely was very professional and friendly. Thank you for a great experience. I will be back

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Excellent as always

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Verified Appointment Verified by iSalon Software

I thoroughly enjoyed today’s treatments at the spa, Courtney was very welcoming, and the facial and back massage left me feeling totally relaxed and refreshed.

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Verified Appointment Verified by iSalon Software

Me and my mum had a lovely pamper day. We each had a facial and I had head and scalp massage, my mum a back massage. They were so relaxing and already cannot wait to book again!

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Never Again! Place needs a refurb

Lisa Walker - 4th Oct 2018

Verified Appointment Verified by iSalon Software

POSITIVES:
First of all a big thank you to Lorraine for lovely treatments. Fantastic back and shoulder massage and facial. Fantastic Espa Products. Lovely lady. X

ATTENTION NEEDED!

£5 for robe & towel £3 for flip flops. I think it absolutely ridiculous to think clients would walk around bare footed in areas open to the public and in some areas heavily soiled carpets in a knee length robe in a Soa environment with being charged extra after extra. The lunch and coffee area is upstairs with the general public. The swimming area is tired and needs a lick of paint and tiling in areas. I was baffled also why the pool attendant would think it’s acceotablw to brush excess water from the floor into the pool water. Staff/ public in trainers had walked on some of the areas. Baffling.
Water fountain at pool area full of rust spots and pipe work full of lime limescale. Jets in jacuzzi all not working either. A thorough refresh and overhaul required here at Wirral.
Not impressed at all.

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Response from Village Spa Wirral

Thank you for your feedback following your recent visit to Village Spa Wirral Lisa.

Please be assured we value all our reviews, good or bad, as they allow us the opportunity to continually improve our service for all our customers.

Our Spa Manager will be in touch with you directly this week to follow up in more detail.

Verified Appointment Verified by iSalon Software

She did my nails very well and they have good customer deals.

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Response from Village Spa Wirral

Thank you for the 5* review of your recent spa treatments Jasvir.
We will be sure to pass your great feedback onto the team and we look forward to welcoming you back to Village Spa Wirral again soon.

Very pleased daughter

Annette Lawton - 2nd Oct 2018

Verified Appointment Verified by iSalon Software

As always Joely was great at what she does and also great at just being her. She is always very thorough.

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Response from Village Spa Wirral

Annette, we're delighted to hear that your daughter enjoyed her spa day! We look forward to welcoming you back again soon...

Should have done this sooner....

Christine Jones - 1st Oct 2018

Verified Appointment Verified by iSalon Software

Now that I've finally have gone to the spa I wish I would've gone earlier! What a great pamper treat, the new decor is calming, very clean and posh feeling. The staff were excellent, professional and very friendly. My therapist Michaela was a very sweet young lady, calming, professional, used perfect massage pressure and made me feel very comfortable. I will be going again soon as it's helped me with some knots and tension in my back. Thank you so much to the spa team.

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Response from Village Spa Wirral

Thank you for your wonderful review. We look forward to welcoming you back to Village Spa again soon...

Village Wirral treatment

Katie Jennings - 29th Sep 2018

Verified Appointment Verified by iSalon Software

Couples massage was great. We had the lifesaving back massage with facial.

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Response from Village Spa Wirral

Thank you for the 5* review of your recent spa treatments Katie.
We will be sure to pass your great feedback onto the team and we look forward to welcoming you back to Village Spa Wirral again soon.

Verified Appointment Verified by iSalon Software

Love getting my HD brows done here! Been having them done since April 2018 & wouldn’t go anywhere else! Joley does an amazing job with them :) it’s a very relaxed atmosphere & the staff are lovely :)

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Response from Village Spa Wirral

Thank you for the 5* review of your recent spa treatments Klare.

We will be sure to pass your great feedback onto Joely and we look forward to welcoming you back to Village Spa Wirral again soon.

Verified Appointment Verified by iSalon Software

All the staff are professional, friendly and skilled.

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Response from Village Spa Wirral

Thank you for the 5* review of your recent spa treatments Lesley.

We will be sure to pass your great feedback onto the Staff and we look forward to welcoming you back to Village Spa Wirral again soon.

Verified Appointment Verified by iSalon Software

The scrub and back massage was excellent.
I can't remember the names of the two girls. Thank you so much.
The hotel stay was also very good

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Response from Village Spa Wirral

Thank you for the 5* review of your recent spa treatments Maria.

We will be sure to pass your great feedback onto Georgia & Michaela and we look forward to welcoming you back to Village Spa Wirral again soon.

Verified Appointment Verified by iSalon Software

Thank you for a lovely relaxing massage Lorraine.

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Response from Village Spa Wirral

Thank you for the 5* review of your recent spa treatments Sophie.
We will be sure to pass your great feedback onto Lorraine and we look forward to welcoming you back to Village Spa Wirral again soon.

Wedding anniversary spa day

MICHAEL Andrew - 24th Sep 2018

Verified Appointment Verified by iSalon Software

Unfortunately we didn’t get the girls names, We had a joint treatment today for our third wedding anniversary , facials each and I had a back massage and my wife had a head massage, the 2 girls were really good, I would recommend definitely, really relaxing, finished off with a swim, steam and sauna perfect

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Response from Village Spa Wirral

Thank you for the 5* review of your recent spa treatments Micheal.

We will be sure to pass your great feedback onto Sophie & Courtney and we look forward to welcoming you back to Village Spa Wirral again soon.

Verified Appointment Verified by iSalon Software

Lorraine is very friendly and welcoming and does a thorough job

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Response from Village Spa Wirral

Thank you for the 5* review of your recent spa treatments Mel.
We will be sure to pass your great feedback onto Lorraine and we look forward to welcoming you back to Village Spa Wirral again soon.

Verified Appointment Verified by iSalon Software

Bought for my phone wife as 30min treatment. She was hardly out the house for 30mins including travel to and from the spa. Disappointed as the treatment obviously did not last as long as advertised/should have and she did not appear as relaxed as she has after any other treatment by any other provider.

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Response from Village Spa Wirral

Hi Chris, thank you for your review. We have passed this onto the Spa Manager to address regarding the length of your wife's treatment.

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