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Michael Franks RopeWalks in Liverpool

Michael Franks RopeWalks
  • Description

    We at Michael Franks are pleased to be one of the first gender neutral salons in Liverpool, so our prices are based on hair length rather than gender. The salon are also proud to be official stockists of Label.m, L’Oréal, HighDefinition makeup, GHD, Balmain and Racoon International hair extensions.

    Our aim is to provide a high quality, professional service that ensures everyone leaves the salon with the style and look they desired. We also aim to make sure that our services are carried out within a relaxed, friendly and non-judgmental atmosphere.

    Our team of continuously trained staff are available for free consultations seven days a week, please note that as we take our health & safety responsibilities to you so seriously, anyone wishing to book for a colour appointment will need to have a free skin test prior to having certain colour products applied (please contact us for further information).

  • Contact Details

    0151 707 9263

    • 92-98 Wood St
    • Liverpool
    • Merseyside
    • L1 4DQ
  • Opening Hours

    Monday

    10:00 - 20:00

    Tuesday

    10:00 - 20:00

    Wednesday

    10:00 - 20:00

    Thursday

    10:00 - 20:00

    Friday

    10:00 - 20:00

    Saturday

    09:00 - 17:30

    Sunday

    10:00 - 16:00

About Us

We at Michael Franks are pleased to be one of the first gender neutral salons in Liverpool, so our prices are based on hair length rather than gender. The salon are also proud to be official stockists of Label.m, L’Oréal, HighDefinition makeup, GHD, Balmain and Racoon International hair extensions.

Our aim is to provide a high quality, professional service that ensures everyone leaves the salon with the style and look they desired. We also aim to make sure that our services are carried out within a relaxed, friendly and non-judgmental atmosphere.

Our team of continuously trained staff are available for free consultations seven days a week, please note that as we take our health & safety responsibilities to you so seriously, anyone wishing to book for a colour appointment will need to have a free skin test prior to having certain colour products applied (please contact us for further information).

Opening Hours

  • Monday:
    10:00 - 20:00
  • Tuesday:
    10:00 - 20:00
  • Wednesday:
    10:00 - 20:00
  • Thursday:
    10:00 - 20:00
  • Friday:
    10:00 - 20:00
  • Saturday:
    09:00 - 17:30
  • Sunday:
    10:00 - 16:00
4.9

22 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (21)
  • 4 stars (1)
  • 3 stars
  • 2 stars
  • 1 stars
Reviews Write A Review
Haircut experience - 09/02/19

Heather Campbell - 10th Feb 2019

Verified Appointment Verified by SaloniQ Software

I visited on a Saturday daytime, the salon is in the city centre so I expected it to be very busy. On arrival the receptionist was very warm and welcoming, he made me feel comfortable straight away. After literally a 0 minute wait, Michael sat me down and took some time to discuss what I wanted, my hair type, any current hair problems, and what I wanted the final result to be. This was really good, as in the past other salons have rushed through this step and it's negatively impacted the final result. The girl who washed my hair was really friendly which put me at ease, and the conditioner they used smelt amazing too, like a mix of sandalwood and coconut. They also massaged my head while conditioning which was really good (haven't had this at many other places!). My hair is very thick and curly, which makes it quite hard to tame. They took their time and did a really good job, and now my hair looks very healthy and classy. I'm 100% happy with the final result and I would definitely recommend, I will be returning :)

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Response from Michael Franks RopeWalks

Hi Heather,
Amazing, thank you so much for taking the time to write a 5* review!
It makes us all incredibly proud hearing positive reviews like this where you’ve had a good visit from start to finish! The consultation is possibly the most important part of the service so we can achieve your desired look!
We’ll forward this positive review to Michael and the team!
We look forward to seeing you on your next visit!:-)
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

She listened to what I wanted and did a great job! Friendly and chatty too :)

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Value
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Response from Michael Franks RopeWalks

Hi Alex,
So pleased to hear you got the hairstyle you asked for and the stylist was very welcoming!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Put your faith in Michael - he will do you no wrong. Both the cut and the dye were executed with the expertise of a true artist. His knowledge and ability to visualise what you want/what he thinks you’ll want (if uncertain) is brilliant.

I will be recommending him to all my friends and family

Lovely atmosphere and very helpful friendly staff

Thank you, Michael! X

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Value
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Response from Michael Franks RopeWalks

Hello Helen,
Thank you for taking the time to write an amazing 5* review!
We’re so pleased to hear you loved your service with Michael!
Michael is really talented at hairdressing and really shows his passion through his work!
Hopefully see you again soon!
Aimee - Client Experience Manager

Hair Appiointment

Anonymous - 8th Feb 2019

Visited this salon and Michael for a couple of years now and always extremely happy with the service and hair styles! Everyone is polite and friendly and great value for money, couldn’t recommend the salon and Michael enough! Thank you!

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Value
Result
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Atmosphere
Response from Michael Franks RopeWalks

Hello,
Amazing, thank you so much for taking the time to write a lovely review!
We’re so happy to hear that you are a loyal client to Michael and enjoy your service and hair style every visit!
We’ll forward this positive review to Michael and the team!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Lovely service and had a very good experience! Thankyou!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks RopeWalks

Hi Ellen,
Thank you for taking the time to write an amazing 5* review!
So happy to hear you had a good experience and service in Michael Franks!
Hopefully see you again soon!
Aimee - Client Experience Manager

Superb service. Hair fab.

Mel - 4th Feb 2019

Verified Appointment Verified by SaloniQ Software

Lucy did an amazing job on my hair. She’s transformed it with a blow dry!
Lovely, chatty stylist. Thanks so much!

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks RopeWalks

Hi Mel,
Thank you for taking the time to review us!
So happy to hear you enjoyed your experience with Lucy and loved your hair by the end of the service! We’ll pass this amazing review onto Lucy!
Hopefully see you again soon!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Michael did an excellent job, he is extremely talented and was able to achieve the exact cut I asked for. Will be back to the salon soon for sure.

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Atmosphere
Response from Michael Franks RopeWalks

Hello Giada,
So pleased to hear you loved your service with Michael! Michael is very talented at hairdressing and really shows his passion for it through his work!
Thank you for taking the time to review us!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Great haircut, thank you!

Poppy Cooke - 2nd Feb 2019

Verified Appointment Verified by SaloniQ Software

Sarah did a wonderful job, really pleased. Thank you

Service
Value
Result
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Atmosphere
Response from Michael Franks RopeWalks

Hi Poppy,
Thank you for taking the time to write an amazing 5* review!
So pleased to hear you loved your hair by Sarah! We’ll forward this positive review to her!
Hopefully see you again soon!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Love my eyebrows Anna always does them really nice

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Value
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Response from Michael Franks RopeWalks

Hello Nicky,
So pleased to hear you have returned to Michael Franks and loved your eyebrows by Anna!
Thank you for taking the time to write a lovely review!
Aimee - Client Experience Manager

Wonderful service, brilliant haircut

Karen Parr - 30th Jan 2019

Verified Appointment Verified by SaloniQ Software

I come out looking amazing. Fantastic haircut and brilliant service. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks RopeWalks

Hello Karen,
So pleased to hear you loved your hair and had a brilliant service!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

All round great experience for my first time at this salon. Lovely vibe in the salon and very friendly staff. Lucy is a great stylist and cut my hair exactly how I wanted and she is such a lovely person who made me feel very welcome throughout my appointment. Will definitely return and recommend.

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Value
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Response from Michael Franks RopeWalks

Hello Nicola,
Thank you for taking the time to write a 5* review!
We’re unbelievably proud of our team when we hear amazing reviews like this where you had a great alround experience!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Lovely customer service. Loved my hair and make up. Michael was great on giving me advice on colour and cut. Highly recommend. Beat music in the hair salon ;)

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Response from Michael Franks RopeWalks

Hi Magdelana,
so happy to hear the team were friendly, and you loved your hair and make-up! We choose great top music from all different genres to suit our variety of clients:-)
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager

Michael is great as is salon. Hair fab last cut not so happy with this going to play around with it see if I can improves it he is doing my colour tommorow and is really accommodating and said if I want changes he'll accommodate. I know he will.

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As always Michael and team great service, would recommend salon to all my friends.

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Response from Michael Franks RopeWalks

Hello,
so happy to hear our team were welcoming and you had a great service!
Thank you for taking the time to write a lovely review!
We look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

The most amazing place I’ve been to for my eyebrows! Always on time, reliable and completely pain free. I love coming here so much and would recommend to anyone!

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Response from Michael Franks RopeWalks

Hi Olivia,
thank you for taking the time to write an amazing 5* review!
We're so happy to hear you have returned to Michael Franks salon and loved your eyebrows with no pain!:-)
We look forward to seeing you soon!
Aimee - Client Experience Manager

Very happy with my blow dry today, Sarah-Jayne my stylist always gets my hair right! All the staff are friendly highly recommend Michael Franks.

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Value
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Response from Michael Franks RopeWalks

Hello Emma,
So pleased to hear you have returned to our salon and enjoyed your visit with Sarah-Jayne, but most importantly were happy to hear you loved you hair!
Thank you for taking the time to review us!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Michael completely transformed my hair in terms of not just look and feel, but its health. Couldn’t be happier with it.

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Value
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Response from Michael Franks RopeWalks

Hi Melissa,
thank you for taking the time to write a 5* review!
Michael is a very passionate, talented hairdresser!
We're so pleased to hear Michael completely changed your hair in many amazing ways!
We look forward to seeing you soon!
Aimee - Client Experience Manager

Acrylics infills & HD brows

Marie Clarke - 5th Jan 2019

Verified Appointment Verified by SaloniQ Software

Anna made me feel extremely welcome and has done an amazing job with my nails and brows. I'm visiting again next week to have my hair done my Michael after a very lovely consultation

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Value
Result
Cleanliness
Atmosphere
Response from Michael Franks RopeWalks

Hello Marie,
Thank you for taking the time to write an amazing review!
So pleased to hear you loved your eyebrows and nails by Anna!
We look forward to seeing next week for your hair appointment with Michael!
Aimee - Client Experience Manager

Best Salon in Liverpool

Fari Bannerman - 29th Dec 2018

Verified Appointment Verified by SaloniQ Software
Service
Value
Result
Cleanliness
Atmosphere
Response from Michael Franks RopeWalks

Hi Fari,
Thank you for taking the time to review us, but most importantly thank you for being a loyal client and friend to all of us!
We look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Lovely staff. Exceptional end product. More than happy! Will obviously be coming back! (Yasmin was lovely)

Service
Value
Result
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Response from Michael Franks RopeWalks

Hello,
So happy to hear you loved your service in Michael Franks with Yasmin! We absolutely love the products we use in the salon and we’re pleased you liked them as well - Label m and now Kevin Murphy!
Thank you for taking the time to review us!
Look forward to seeing you again!
Aimee - Client Experience Manager

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