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Michael Franks Liverpool One in Liverpool

Michael Franks Liverpool One
  • Description

    Michael Franks salon is located on Strand Street Liverpool One. Our team of Colour Specilists, Hair Stylists, Make Up Artists, Hair Extensionists and HD brow Stylists are availible 7 days a week.
    Stockist of Label.m, Ghd, High Definition MakeUp, Colour Pact, Balmain and Racoon International hair extensions.

  • Contact Details

    0151 345 6148

    • 33a Strand Street
    • Liverpool
    • Merseyside
    • L18LT
  • Opening Hours

    Monday

    10:00 - 20:00

    Tuesday

    10:00 - 20:00

    Wednesday

    10:00 - 20:00

    Thursday

    10:00 - 20:00

    Friday

    10:00 - 20:00

    Saturday

    09:00 - 17:30

    Sunday

    10:00 - 16:00

About Us

Michael Franks salon is located on Strand Street Liverpool One. Our team of Colour Specilists, Hair Stylists, Make Up Artists, Hair Extensionists and HD brow Stylists are availible 7 days a week.
Stockist of Label.m, Ghd, High Definition MakeUp, Colour Pact, Balmain and Racoon International hair extensions.

Opening Hours

  • Monday:
    10:00 - 20:00
  • Tuesday:
    10:00 - 20:00
  • Wednesday:
    10:00 - 20:00
  • Thursday:
    10:00 - 20:00
  • Friday:
    10:00 - 20:00
  • Saturday:
    09:00 - 17:30
  • Sunday:
    10:00 - 16:00
4.9

428 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (405)
  • 4 stars (12)
  • 3 stars (7)
  • 2 stars (2)
  • 1 stars (2)
Reviews Write A Review
Enjoyable hair experience

Anonymous - 18th Aug 2019

Very pleased with the stylist as usual as I always book with Harry. An excellent stylist who always listens to what the customer wants and is great at cutting hair.

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Mu shoryer hair stule

Maureen Steel - 16th Aug 2019

Verified Appointment Verified by SaloniQ Software

I am very impressed with my whole expetience at Micheal Franks liverpool one.
I am very pleased with my new hair style. I would reccomend this salon to everyone.

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Verified Appointment Verified by SaloniQ Software

A great haircut from Callum, a confident stylist who knew exactly what to do with my problem hair. Than you!

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Very relaxing experience

Kara Strand - 14th Aug 2019

Verified Appointment Verified by SaloniQ Software

I went into Michael Franks to get my hair cut, washed and blow dried. After a lovely consultation with Samuel I decided to also go for a Brazilian blow dry. I came out of the salon with a completely new hair style. It feels so soft and looks great. I’d definitely go again.

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Best blow dry and curls ever

Anne Ryan - 14th Aug 2019

Verified Appointment Verified by SaloniQ Software

What an amazing experience from start to finish. Samuel made me not only feel more comfortable and happy in his salon chair than any other previous stylist but he truly made me look stunning, like a golden haired beachy dream... thank you so much!

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Response from Michael Franks Liverpool One

Hi Anne,
So happy to hear that you had a great experience in the salon, its so lovely to hear such a positive review, we will forward this to Samuel!
Thank you for taking the time to review us!
Hopefully see you again soon!
Aimee - Client Experience Manager

She could do better...

James - 13th Aug 2019

Verified Appointment Verified by SaloniQ Software

...only if there was something better than perfect! Can't fault her styling advice, friendly demeanor and absolute professionalism.
Would book again 11/10

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Response from Michael Franks Liverpool One

Hi James,
Thank you for taking the time to write a 5* review!
So pleased to hear that Chelsea looked after you during your visit, we will forward this fantastic review to her!
Look forward to seeing you on your next appointment!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

My stylist Chelsea is always very friendly and chatty and makes the experience such a pleasant one. She is very good at her job and I always leave feeling happy with my cut.

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Response from Michael Franks Liverpool One

Hi Dean,
So pleased to hear you have returned to the salon and had another great experience, we will forward this to Chelsea and the team!
Thank you for taking the time to review your experience in Michael Franks!
Look forward to seeing you on your next visit!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Fab experience at the salon as usual. Harry was friendly and I love my fresh haircut. Thank you.

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Response from Michael Franks Liverpool One

Hi Laura,
Thank you for taking the time to write a 5* review!
So happy to hear that you had a great experience in the salon, we will forward this amazing review to Harry!
Hopefully see you again soon!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Very friendly and professional. Asked me what I wanted and explained everything to me. Very happy with result. Will be going back there

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Response from Michael Franks Liverpool One

Hi Lorraine,
Thank you for taking the time to write a 5* review!
So happy to hear that our team looked after you well and explained every step, we will forward this to them all!
Hopefully see you again soon!
Aimee - Client Experience Manager

Amazing cut and blow!

Jenni - 10th Aug 2019

Verified Appointment Verified by SaloniQ Software

Exactly what I wanted from the cut, blow dry was perfect too. Thank you x

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Response from Michael Franks Liverpool One

Hi Jenni,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you got the exact hair cut you were wanting, we will forward this to your stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager

Fab!

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Response from Michael Franks Liverpool One

Hello,
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager

I colored my hair and the results is amazing I loveedddd it

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Response from Michael Franks Liverpool One

Hello,
So pleased to hear you left the salon loving your hair colour!
Thank you for taking the time to write a 5* review!
Hopefully see you again soon!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Really friendly,loved my hair and had a nice chat

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Value
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Response from Michael Franks Liverpool One

Hi David,
So happy to hear our team looked after you well and you left the salon loving your haircut!
Thank you for taking the time to review your experience in the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager

It was my first visit to the salon, Kate did a curly blow, I was very pleased with how she blew my hair. I would recommend this salon.

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Response from Michael Franks Liverpool One

Hi Frances,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you loved your curly blow-dry created by Kate!
Hopefully see you again soon!
Aimee - Client Experience Manager

Highly recommended

Michealla - 7th Aug 2019

Verified Appointment Verified by SaloniQ Software

Great service from start to finish. Was made to feel very welcome. Offered refreshments even a cute little cake. Kate was lovely made me feel very relaxed extremely knowledgeable and has a true passion for her work I’m sure she will go very far! Absolute credit to the salon highly recommend thank you

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Response from Michael Franks Liverpool One

Hi Michealla,
Thank you for taking the time to write a 5* review!
Its so amazing to hear such a positive review! Kate is an absolute credit to our team and really shows her passion for hairdressing through her work!
Hopefully see you again soon!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Excellent service from being welcomed to saying goodbye. Very attentive, asked questions to make sure the result was exactly what I was after. Would highly recommend.

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Value
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Response from Michael Franks Liverpool One

Hi Leanne,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear you had a great visit to the salon from start to finish, we will forward this fantastic review to the team!
Hopefully see you again soon!
Aimee - Client Experience Manager

A little unorganised

Emily Jones - 5th Aug 2019

Verified Appointment Verified by SaloniQ Software

I booked for me and my friend to get curly blow dries for our night out, our appointment hadn’t been put down so when we arrived we had to have our hair done one after the other. The worst part was that our curls didn’t hold at all, we both had to re style our hair to go out because the blow out dropped almost completely within about an hour, felt like we’d wasted £50.

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Response from Michael Franks Liverpool One

Hi Emily,
We were really disappointed to hear that your blow-dry didn't last for the evening, it could have been a number of reasons, such as the products that were used, the weather outside, the way the stylist carried it out etc but whatever the reason we are sorry that was not the result that we all would have wanted.
After our previous phone conversation I have investigated why your appointments weren't booked in for you. It seems that during the conversation within Instagram messages, that we had asked for a deposit to confirm both of the appointments (which is our policy for when booking two or more appointments) as this hadn't been paid we would have assumed that the appointments weren't required. Fortunately we did have room on the day to accommodate the appointments but as you quite rightly pointed out it was only available one after the other. We do apologise for the confusion but Michael has booked out time tomorrow (Saturday 10th) to give you a call so we can try and rectify your experience with us.
Kind Regards
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

Amazing service and I left the salon so happy cause I was treated so well and the procedure applied in my hair was so well and clearly explained. Thank you

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Response from Michael Franks Liverpool One

Hi Fabiana,
Thank you for taking the time to review your experience in Michael Franks!
Its so amazing to hear such a positive review about your visit to the salon!
Hopefully see you again soon!
Aimee - Client Experience Manager

Robert was the best

Vanessa - 4th Aug 2019

Robert was thoughtful and committed to his work. Wouldn't stop until he was happy with the result and that speaks volume of him as a person.

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Response from Michael Franks Liverpool One

Hi Vanessa,
Thank you for taking the time to review your experience in Michael Franks!
So pleased to hear that Robert looked after you well during your visit, he will be so proud to hear such a positive review!
Hopefully see you again soon!
Aimee - Client Experience Manager

Verified Appointment Verified by SaloniQ Software

I got a hair cut better than my expectation. Thank you Kate

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Response from Michael Franks Liverpool One

Hi Priyanka,
Thank you for taking the time to review your experience in Michael Franks!
So happy to hear that the hair cut is a lot better than what you expected, we will forward this amazing review to the stylist!
Hopefully see you again soon!
Aimee - Client Experience Manager

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