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TONI&GUY Liverpool Whitechapel in Liverpool

TONI&GUY Liverpool Whitechapel
  • Description

    TONI&GUY Liverpool, TONI&GUY Liverpool Whitechapel opened in 1995. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients. Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques. Members of our Colour team hold the prestigious Wella Master Colour Expert accolade- their knowledge and expertise are on hand to advise you on the latest colours and techniques. We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Raccoon Hair extensions. Our wide range of haircare products include label.m, GHD, Moroccan Oil, L’Oreal, Tangle Teezer to keep your hair salon perfect until your next visit. For more information on our services please speak to our friendly reception team who will be happy to help. Strength in Style Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

  • Contact Details

    0151 706 0076

    • 28-30 Whitechapel
    • Liverpool
    • Merseyside
    • L1 6DZ
  • Opening Hours

    Monday

    09:00 - 19:00

    Tuesday

    09:00 - 19:00

    Wednesday

    09:00 - 19:00

    Thursday

    09:00 - 20:30

    Friday

    09:00 - 20:30

    Saturday

    08:00 - 18:00

    Sunday

    Closed

About Us

TONI&GUY Liverpool, TONI&GUY Liverpool Whitechapel opened in 1995. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients. Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques. Members of our Colour team hold the prestigious Wella Master Colour Expert accolade- their knowledge and expertise are on hand to advise you on the latest colours and techniques. We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Raccoon Hair extensions. Our wide range of haircare products include label.m, GHD, Moroccan Oil, L’Oreal, Tangle Teezer to keep your hair salon perfect until your next visit. For more information on our services please speak to our friendly reception team who will be happy to help. Strength in Style Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Opening Hours

  • Monday:
    09:00 - 19:00
  • Tuesday:
    09:00 - 19:00
  • Wednesday:
    09:00 - 19:00
  • Thursday:
    09:00 - 20:30
  • Friday:
    09:00 - 20:30
  • Saturday:
    08:00 - 18:00
  • Sunday:
    Closed
4.8

631 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (580)
  • 4 stars (32)
  • 3 stars (11)
  • 2 stars (7)
  • 1 stars (1)
Reviews Write A Review
One of the best salons in Liverpool

Irene Wliams - 13th Feb 2019

Verified Appointment Verified by SALONGENIUS Software

Always enjoy my visit to the salon.
Chloe and Deborah both excellent hairdressers go that extra mile to ensure you have you are well taken care of.

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Response from TONI&GUY Liverpool Whitechapel

Hi Irene

Thankyou so much for taking the time to leave us a 5* review. We completely agree, both Chloe and Deborah will always go the extra mile to make you happy and its lovely to hear that they both have looked after you.

We cant wait to see you at your next appointment!

Becky - Franchisée
Toni&Guy Whitechapel Liverpool

First experience

Sue - 11th Feb 2019

Verified Appointment Verified by SALONGENIUS Software

Waiting 20mins after my appointment time was disappointing other than that it was a nice experience

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Response from TONI&GUY Liverpool Whitechapel

Hi Sue

Thankyou for taking the time to review us. We appreciate your feedback and would like to apologise for having kept you waiting. We are pleased to hear that you enjoyed the rest of your experience once your service started.

We do hope to see you back in the salon again.

Many thanks
Helen
Franchisee
Liverpool Whitechapel

First experience

Sue - 11th Feb 2019

Verified Appointment Verified by SALONGENIUS Software

Waiting 20mins after my appointment time was disappointing other than that it was a nice experience

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Response from TONI&GUY Liverpool Whitechapel

Hi Sue

Thankyou for taking the time to review us. We appreciate your feedback and would like to apologise for having kept you waiting. We are pleased to hear that you enjoyed the rest of your experience once your service started.

We do hope to see you back in the salon again.

Many thanks
Helen
Franchisee
Liverpool Whitechapel

Verified Appointment Verified by SALONGENIUS Software

Always very professional, courteous and polite, but good fun - entertaining!!

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Response from TONI&GUY Liverpool Whitechapel

Hi Suzanne

Thank you for your 5* Review

We are so glad to hear you received a great experience.

We hope to see you back at your next Hair appointment

Becky -Franchisee

Liverpool Whitechapel

Excellent- as always

Paul - 11th Feb 2019

Verified Appointment Verified by SALONGENIUS Software

Just a complete pleasure. Anthony makes you feel like a real friend and it’s just a catch up with your mate rather than getting your hair cut

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Response from TONI&GUY Liverpool Whitechapel

Hi Paul

Anthony is a great Stylist and strives to make your experience personal.

Your lovely comments will be passed along to him

Helen- Franchisee

Liverpool Whitechapel

First time having my hair coloured and was nervous but looks great!! Monique cut my hair after too and thank you both so much! Had lots of compliments from my friends ^^

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Response from TONI&GUY Liverpool Whitechapel

Hi

Thank you for your feedback

We so pleased so hear you are happy with your Hair

We hope to see you back in the salon again soon.

Helen -Franchisee

Liverpool Whitechapel

Verified Appointment Verified by SALONGENIUS Software

Ticked all the boxes.

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Response from TONI&GUY Liverpool Whitechapel

Hi Kim

Thankyou for taking the time to leave us a 5* review! We are pleased to hear we managed to tick all the boxes for you! We will pass your comments on to the team!

We look forward to seeing you at your next appointment

Helen - Franchisée
Toni&Guy Whitechapel Liverpool

Verified Appointment Verified by SALONGENIUS Software

helen was so lovely i absolutely adore my hair x

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Response from TONI&GUY Liverpool Whitechapel

Hi Leah

Thankyou for taking the time to leave us a 5* review! We are so happy to hear you love you hair and Helen looked after you during your visit! We will be passing your lovely comments on!

We look forward to seeing you back in the salon again soon

Becky - Franchiséé
Toni&Guy Whitechapel Liverpool

Verified Appointment Verified by SALONGENIUS Software

Excellent service Becky brillant stylist nice frendly

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Response from TONI&GUY Liverpool Whitechapel

Hi Christine

Thankyou for taking the time to leave us a 5* review! We are delighted to hear Becky is taking care of you on each visit, we will definitely pass on your great comments!

We look forward to seeing you at your next appointment

Helen - Franchisée
Toni&Guy Whitechapel Liverpool

Verified Appointment Verified by SALONGENIUS Software

he advised me on a new style,he surely knows what he us diing as i was delighted wth the end result.

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Response from TONI&GUY Liverpool Whitechapel

Hi Stephen

Thankyou for your 5* review! Its great when you have a change of style and its so good to hear Anthony delivered his usual a-class service leaving you with a superb finish.

We cant wait to see you at your next appointment

Becky - Franchisée
Toni&Guy Whitechapel Liverpool

Verified Appointment Verified by SALONGENIUS Software

Anthony has been cutting my hair for years. He’s always very polite and has great attention to detail. Highly recommended.

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Response from TONI&GUY Liverpool Whitechapel

Hi Andrew

Thankyou for taking the time to leave us this 5* review! We are so glad Anthony is always consistent and continues to look after you on each visit!

We cant wait to see you at your next appointment

Becky - Franchisée
Toni&Guy Whitechapel Liverpool

Amazing from start to finish

Harriet - 8th Feb 2019

Verified Appointment Verified by SALONGENIUS Software

I have massive anxiety about getting hair done due to previous bad experience but Nicole knew exactly what I wanted and helped me achieve it. She also gave me valuable advice about colouring my hair as well. A lovely lady and a fantastic hairdresser. Thank you so much.

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Response from TONI&GUY Liverpool Whitechapel

Hi Harriet

Thankyou so much for taking the time to leave us a 5* review! Its great to hear Nicole guided you through your haircut and out you at ease. We will definitely pass on your lovely comments!

We look forward to seeing you back in the salon again soon

Becky - Franchisée
Toni&Guy Whitechapel Liverpool

Verified Appointment Verified by SALONGENIUS Software

Great cut

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Response from TONI&GUY Liverpool Whitechapel

Hi Callum

We are so pleased to hear you are happy with your Haircut.

Thank you for your 5* Review

We hope to see you back in the salon for your next service.

Becky
Franchisee-Liverpool Whitechapel

Fantabulous!

Jo - 6th Feb 2019

Verified Appointment Verified by SALONGENIUS Software

Another fantastic styling by Anthony and colour by Evee.

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Response from TONI&GUY Liverpool Whitechapel

Hi Jo

WOW thank you for your lovely comments and 5* Review

Anthony and Evie are great Hairdressers and your comments will be passed along to them

Thank you for taking the time to leave us a review.

Many Thanks

Helen
Franchisee
Liverpool Whitechapel

Verified Appointment Verified by SALONGENIUS Software

Excellent! I'll be back

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Response from TONI&GUY Liverpool Whitechapel

Hi Jude

We are so pleased to hear you are happy.

Your 5 * Review is amazing.
We will hopefully see you again at your next appointment here at Liverpool Whitechapel.

Thanks again

Helen
Franchisee
Liverpool Whitechapel

Verified Appointment Verified by SALONGENIUS Software

Very friendly and relaxed atmosphere

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Response from TONI&GUY Liverpool Whitechapel

Hi Doreen

Thank you for taking the time to leave us a lovely review

We aim to make each and every guest experience a happy atmosphere.

We are so happy you have given us 5*'s

Hope to see you back in the salon soon

Many thanks

Helen
Franchisee
Liverpool Whitechapel

Horrible service and cut

Anonymous - 3rd Feb 2019

Verified Appointment Verified by SALONGENIUS Software

I am appalled at the service here and am actually surprised that I had such a negative experience, I wasn’t expecting this as I have seen so many good reviews which is why I chose to try this salon in the first place. As soon as I was sat in the salon chair I was made to wait about 10 minutes for someone to come and wash my hair and then had to wait a further 10 minutes for them to start cutting my hair so by the time they did this it was 25 minutes past my appointment time. The woman that did my hair didn’t even greet me she just immediately started messing with my hood and insulted by decision to wear something with a hood as I was getting my hair cut (I understand this wasn’t the best choice in clothing but haven’t hadn’t my hair cut in 2 years so I didn’t even think) this made me feel extremely uncomfortable and unwelcome. She then asked me what length i wanted my hair and then began to cut it, the end result left me with an uneven cut, for £56 I would expect much better service especially when the actual cut is poor quality. Honestly could have done better myself but will be going back to my old hairdresser back home in the future. Very dissapointed, don’t waste your money! Only good thing I can say about this experience is the cleanliness was good and from what I could hear the other staff properly greeted their clients.

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Response from TONI&GUY Liverpool Whitechapel

Thank you for your review regarding your recent appointment in TONI&GUY Whitechapel.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and we are sorry to hear that this was not your experience. We can assure you this is not normal practice. We would love the chance to rectify this and have the chance to talk to you about this matter further.

If you would like to call the salon and ask for either myself, Helen or Anthony, we would be more than happy to hear from you.

Becky - Franchisée
Toni&Guy Whitechapel Liverpool

Verified Appointment Verified by SALONGENIUS Software

Outstanding service, amazing staff and excellent experience. Anthony is a magician.

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Response from TONI&GUY Liverpool Whitechapel

Hi Anthony

Thankyou for taking the time to leave us a 5* review! We are pleased to hear you had an excellent experience in the salon and Anthony worked his magic once again! We will pass on your nice comments!

We cant wait to see you for your next appointment!

Becky - Franchisée
Toni&Guy Whitechapel Liverpool

Verified Appointment Verified by SALONGENIUS Software

Thank you so much Chloe as always I’m really happy with my hair. Great service-highly recommend

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Response from TONI&GUY Liverpool Whitechapel

Hi Emma

Wow thank you for your 5* review

We are so pleased to hear you are happy with your hair

Chloe is a fab technician and your lovely comments will be passed on to her

Helen
Franchisee
Liverpool Whitechapel

Verified Appointment Verified by SALONGENIUS Software

Had a fantastic haircut. Just as I had wished. Becky was quick, efficient and really great at getting what I expected.

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Response from TONI&GUY Liverpool Whitechapel

Hi Dona

Thank you for taking the time to leave us such a great review.

Becky is a great stylist and her work is nothing short of perfection.

We look forward to seeing you back in the salon for your next hair appointment

Helen
Franchisee
Liverpool Whitechapel

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