The Graham's Hair Co in Porthcawl

Booked in after a friend mentioned they had their hair coloured there recently.
Wasn't sure who the senior stylist was but as there were only 2 people working there I guessed they were both quite experienced.
Upon arriving I was sat waiting for at least 15 minutes. I explained I had to get kids from school later and if the wait was going to be too long I would reschedule.
The 'stylist' eventually showed me to a seat stinking of cigarette smoke. She was fairly pleasant but vanished at least twice during my stay each time coming back smelling of smoke.
She made me a coffee in a chipped mug which I didn't drink as the milk smelled off and there was lipstick on the rim.
She got colour all over my face which wasn't wiped off and some of my roots were not coloured. I tried to point these things out but she seemed uninterested.
The cut was rushed and although overall my hair looked okay I would not go th