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TONI&GUY in Norwich

TONI&GUY Norwich
  • Description

    Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

  • Contact Details
             

    01603 632200

    • 42 London Street
    • Norwich
    • Norfolk
    • NR2 1LD
  • Opening Hours

    Monday

    09:30 - 18:30

    Tuesday

    08:30 - 20:00

    Wednesday

    08:30 - 19:00

    Thursday

    08:30 - 19:00

    Friday

    08:30 - 19:00

    Saturday

    08:00 - 18:00

    Sunday

    08:00 - 17:00

About Us

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Opening Hours

  • Monday:
    09:30 - 18:30
  • Tuesday:
    08:30 - 20:00
  • Wednesday:
    08:30 - 19:00
  • Thursday:
    08:30 - 19:00
  • Friday:
    08:30 - 19:00
  • Saturday:
    08:00 - 18:00
  • Sunday:
    08:00 - 17:00
4.8

222 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (210)
  • 4 stars (8)
  • 3 stars (2)
  • 2 stars (2)
  • 1 stars
Reviews Write A Review
Amazing service and cut

Rebecca Barnard - 17th Aug 2019

Verified Appointment Verified by SALONGENIUS Software

I couldn’t have asked for a better experience to be honest. Pearl listened to what I wanted, understood my hair routine (which is basically wash and go!) and gave me a really great cut. My hair feels so good again. Thank you :)

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Response from TONI&GUY Norwich

Thank you for your 5* review Rebecca, we’re really pleased you loved you haircut & enjoyed your time with Pearl our senior stylist. We look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

Pearl was so lovely and welcoming, she sat down and took the time to know exactly what I wanted before she started and made sure that I was happy before I left. The cut was great and would definitely recommend her!

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Response from TONI&GUY Norwich

Thank you for your 5* review Hannah. We’re really pleased you enjoyed your experience here at Toni&Guy Norwich with Pearl your stylist and we look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

Was a little apprehensive going to a city centre salon after the odd negative intimidating experience in the past, but I needn’t have worried! Pearl was lovely and really put me at ease. She listened to what I wanted, made suggestions and I left with a great haircut. Am really happy and have just booked my next appointment. Thanks Pearl! 👍

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Response from TONI&GUY Norwich

Thank you for your 5* review Sarah, we’re glad you loved you experience with our Senior Stylist Pearl here at Toni&Guy Norwich and look forward to seeing you again soon.

Lovely friendly salon an a great cut

Bethany Rae Kelly - 10th Aug 2019

Verified Appointment Verified by SALONGENIUS Software

A lovely salon with a kind lovely hairdresser. A great cut An will definitely be coming back. 5 star treatment ⭐️⭐️⭐️⭐️⭐️

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Response from TONI&GUY Norwich

Thank you for your 5* review Bethany, we’re thrilled you enjoyed your time in our salon and loved your hair cut. We look forward to seeing you in the Toni&Guy Norwich salon again soon.

Verified Appointment Verified by SALONGENIUS Software

I am so pleased with the experience I had. Pearl was excellent at understanding exactly what I wanted and I’ve come away very happy.

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Response from TONI&GUY Norwich

Thank you for your 5* review Evie. It’s great to know you left our salon really happy with your hair and the great experience you had. We look forward to seeing you again soon at Toni&Guy Norwich.

Hair cut and colour

Anonymous - 6th Aug 2019

Perfect service from both Paul and Samuel. Really attentive and listen to what you actually want and deliver. 5star service.

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Response from TONI&GUY Norwich

Thank you for your 5* review. We’re pleased you loved your experience with the salon managers Paul & Sam and look forward to seeing you in the salon again soon.

Excellent service

Anonymous - 4th Aug 2019

Verified Appointment Verified by SALONGENIUS Software

A birthday treat for my soon to be 11 year old daughter who loved her experience. All the staff were friendly and professional. Sam really made the experience a lovely and memorable one. She loved her haircut and style. Everything was done exactly as she wanted it. We will definitely be back!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave your 5* review. We’re really please your daughter loved her experience with Sam the Manager/Art Director here at Toni&Guy Norwich and look forward to seeing you both in the salon again soon.

Relaxing experience

Lesley - 2nd Aug 2019

Verified Appointment Verified by SALONGENIUS Software

Really helpful stylist lots of advice, a relaxing experience & great haircut

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Response from TONI&GUY Norwich

Hi Lesley, thank you for your amazing feedback with Amy. We're really pleased your happy with your hair and had a great experience. We look forward to seeing you again soon. All the best T&G Norwich

Verified Appointment Verified by SALONGENIUS Software

Alex was lovely it was a pleasure to have such a polite girl talk with respect.
My haircut was exactly how I wanted it after showing her some pictures.
And I was given a lovely coffee on my arrival
Thank you
Jackie Garner

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Response from TONI&GUY Norwich

Hi Jackie, thank you for your 5* review with Alex. That's lovely feedback you gave of your experience and we're happy you love your hair! We look forward to welcoming you back soon. All the best T&G Norwich

Fabulous haircut. Very satisfied. Amy really listened and delivered.

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Response from TONI&GUY Norwich

Hi Stacey, thank you for your 5* review with Amy. We're so happy to hear you love your haircut and had a great experience. We look forward to seeing you again soon. All the best T&G Norwich

A disappointment

Chantal - 26th Jul 2019

I went to toni and Guy Norwich 10 days ago. I have been going to Toni and Guy in another town in the UK for 5/6 years and delighted. Well in Norwich my cut is good but unfortunately after 10 days it needs cutting again(in my previous to I and Guy it lasted 6 weeks). Also they took £30 as a deposit as it was my first visit and when I came to pay I had to remind them of the deposit☹️ Color no complaint.
The salon toilets was less than clean.

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Response from TONI&GUY Norwich

Hi Chantal, we're sorry to hear you were disappointed with your haircut, although you were happy with the cut at the time we would always expect your hairstyle to last a lot longer. Thank you for your feedback and one of our managers will be in touch. Many thanks T&G Norwich

Great haircut

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Response from TONI&GUY Norwich

Thank you for your amazing feedback! We look forward to meeting you again soon and giving you another 'Great haircut'! All the best T&G Norwich

Natalie Henry review

Natalie Henry - 20th Jul 2019

Verified Appointment Verified by SALONGENIUS Software

My review is for Pearl but she isn’t an option on the drop down menu. Pearl was friendly, welcoming, efficient and gave me exactly what I asked for (even though I wasn’t very helpful with what I said). I felt very relaxed and comfortable, she made me feel at ease, when I sometimes find hairdressing experiences difficult due to being a bit shy.

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Response from TONI&GUY Norwich

Hi Natalie, thank you for leaving your feedback of the salon with Pearl. We are glad you felt comfortable in the salon and love your new haircut. We look forward to welcoming you back to the salon in the near future! All the best T&G Norwich

Verified Appointment Verified by SALONGENIUS Software

Superb service , very friendly and gave excellent advice.

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Response from TONI&GUY Norwich

Hi Paul, thank you for your 5* feedback of Madison. We're so happy you enjoyed your service and look forward to welcoming you back again soon. All the best T&G Norwich

Verified Appointment Verified by SALONGENIUS Software

I used to always go to Toni and Guy years ago before children.Id got into the habit of paying for a cheap cut and colour with poor results at other salons.
I decided to treat myself to the Keratin straightening treatment and wow I was not disappointed!
I was seen by Paul today who along with Sam and all the other staff were extremely welcoming. His product knowledge and technique hints that he gave me we’re just another addition to a great service.
The treatment was amazing my hair hasn’t looked so good in years!
Toni and Guy Norwich
It’s a pleasure to come back.

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Response from TONI&GUY Norwich

Hi Jo, thank you for taking the time to leave your 5* review with Paul for your keratin blow dry. We're so happy you received great service and love your hair. We look forward to seeing you next in the salon. All the best Toni&Guy Norwich

Just a color test

Anonymous - 9th Jul 2019

I just went for a color test before my appointment with Sam next week.
I was made to feel welcome and just hope that the rest of my experience will be as pleasant which I am sure will be as I have been a faithful client of toni and guy in Guildford for many years.

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Response from TONI&GUY Norwich

Thank you for leaving a review for your colour test. We hope you enjoyed your first visit to us for you hair colour and cut with Paul and Sam. We hope they exceeded your expectations. Thank you for your loyalty to Toni and Guy and we look forward to welcoming you back to the salon. All the best Toni&Guy Norwich

Verified Appointment Verified by SALONGENIUS Software

First visit today and it was excellent. Very lovely staff, looked after me very well. I’m very pleased with my colour and cut. Will definitely be returning. Thank you to Amy you did a wonderful job x

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Response from TONI&GUY Norwich

Hi Jess, thank you for leaving your great feedback of the salon and your review of Amy. We look forward to seeing you again soon. All the best Toni&Guy Norwich

A very good hair stylist. Polite, cheerful and friendly.

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Response from TONI&GUY Norwich

Thank you for leaving feedback of the salon. Were happy you had a great experience with us and will take on your feedback for the future. From all at Toni&Guy Norwich

Marvellous and not so marvellous

Margaret Cody - 7th Jul 2019

Verified Appointment Verified by SALONGENIUS Software

Hello
I came to the salon today and my stylist was exceptionally charming and capable and I had a great overall experience

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Response from TONI&GUY Norwich

Hi Margaret, thank you for leaving your feedback of the salon. Were so happy you had a great experience with Pearl on Sunday. We have noted your comments and hope to welcome you back for an even better salon visit next time. From all at Toni&Guy Norwich

Wash, cut, blow dry with Pearl

Lesley - 7th Jul 2019

Verified Appointment Verified by SALONGENIUS Software

Pearl made me feel so comfortable, at ease. So happy with my hair cut! Will definitely be back!

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Response from TONI&GUY Norwich

Hi Lesley, thank you for your 5* rating of your experience in the salon with Pearl. We look forward to welcoming you back for your next visit. All the best, Toni&Guy Norwich

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