TONI&GUY Norwich

42 London Street, Norwich, Norfolk, NR2 1LD

About us

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

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Opening hours

Monday 09:30 - 18:30
Tuesday 08:30 - 20:00
Wednesday 08:30 - 19:00
Thursday 08:30 - 19:00
Friday 08:30 - 19:00
Saturday 08:00 - 18:00
Sunday 08:00 - 17:00

Reviews

4.84
432 verified reviews
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Value
Result
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Amanda

Amanda Belk
31st Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Sam & the while salon team are amazing. My cut & colour are exactly what I wanted (again!) & I couldn’t be happier. After years of trying different salons I will never swap again!
From arrival, fabulous coffee, more magazines than I could ever get to & feeling pampered with the luxurious wash & head massage right through to leaving with amazing hair...just 100% & always worth the money.
In the current times it was great to see the standard of cleanliness & attention to detail for each client too.
Thanks to everyone there!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with us and thank you for your kind words, we look forward to seeing you again soon.

Fabulous as always

Karen Treby
30th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

The salon has mastered the art at putting clients at ease in this mad Covid world. It was the same relaxing and enjoyable experience that I am used to having at the salon. Real credit to Sam et al.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Sam, we look forward to seeing you again soon.

Amazing

Rachael
29th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Sam always cuts my hair and it’s always perfect. He listens to what I want and is friendly and great at what he does. Paul coloured my hair and I couldn’t be happier with the result! 100% would recommend both Sam and Paul.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul and Sam, we look forward to seeing you again soon.

Relaxing time spent

Jody harris
28th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Had a wash and cut with sam today, he gave me a great hair cut and remembered that he had seen me before which was great,had a lovely chat and felt very relaxed, salon was clean and covid guidelines in place throughly enjoyed visit.

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you had a great experience with Sam, we look forward to seeing you on your next visit.

Highlights and Cut.

Emily
28th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

My usual stylist was poorly so I had someone different (I think his name was Sam). I was super impressed by their knowledge and expertise today. As well as being really friendly and chatty. I’ll have to alternate between them both from now on as both are excellent :)

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you had a great experience with Sam and now have a choice between stylists!, we look forward to seeing you on your next visit.

Excellent experience as usual

Mark Tucker
28th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Always feel very welcome, good advice and great haircut.

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you had a great experience with Sam, we look forward to seeing you on your next visit.

Global colour and cut

Carol Balfour
27th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

EXCELLENT AND ATTENTIVE SERVICE FROM SAM AND PAUL AS ALWAYS, AND PAUL'S CHOICE OF COLOUR WAS PERFECT.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you always have a great experience with Paul and Sam, we look forward to seeing you again soon.

Fabulous

Anonymous
26th Aug 2020
5.0

Such a lovely experience, look forward to my trip to the Salon.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with us, we look forward to seeing you again soon.

First visit

Wendy Keesom
25th Aug 2020
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

Lovely experience. Not usually a Toni and Guy client but very happy tonight

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Us and thank you for trying us at Toni and Guy Norwich, we look forward to seeing you again soon.

Just book it!

Kate Lamb
25th Aug 2020
Stylist: Alex
5.0

Absolutely Amazing hair cut and styling. Its rained all day at stikl looks fab. Great conversation and a spotlessly clean salon. If your in any doubt just book. X

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with us Kate, we look forward to seeing you again soon.

First class

Sue
25th Aug 2020
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Always a great service and efficient and can always trust Paul to manage my colour . First class

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you always have a great experience, we look forward to seeing you again soon.

The best experience of having my hair done in years!

Emma Hepburn
24th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Thank you so much to Paul and to Sam, for colouring and cutting my hair for me. It was such a treat to have it done and you were both so kind and encouraging, and I am delighted with it! Now I know where you are, I shall be back!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul and Sam, we look forward to seeing you again soon.

Balayage, cut and blow dry

Kate T
24th Aug 2020
Stylist: Paul
4.5

Absolutely loved my colour and cut today from Paul and Sam. Very professional but so friendly and both gave the confident, helpful advice you would expect from a high-end salon. I felt really comfortable and love my cut and colour. Thank you both!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul and Sam, just to let you know we do offer 15% off all services on a Tuesday, we look forward to seeing you again soon.

excellent

Chantal
24th Aug 2020
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Excellent all round. Lovely people. Everything clean and sterilised. Charming and friendly.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with us, we look forward to seeing you again soon.

Always a treat!

Valerie Barrell
23rd Aug 2020
Stylist: Samuel
5.0

Always made to feel so welcome, Sam , Paul and Kyle are such genuinely nice people and I feel five years younger after every visit !

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you always have a great experience with Us, we look forward to seeing you again soon.

Colour

Sheryl
22nd Aug 2020
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Superb! Paul knew exactly what I needed. Really pleased. Pleasant relaxing enjoyable experience. Really glad I discovered Sam & Paul, great hairdressers.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul and Sam, we look forward to seeing you again soon.

Happy customer

Nina
22nd Aug 2020
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

Another great haircut by lovely Alex. Always a relaxed and professional experience even with the COVID restrictions.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Alex, we look forward to seeing you again soon.

Lovely experience

Shawn
21st Aug 2020
Stylist: Alex
5.0

Lovely experience as always. Very pleased with the cut and Alex so bubbly and friendly making it a real pleasure. Looking forward to the next appointment already booked. Many thanks

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you always have a great experience with us, we look forward to seeing you again soon.

Very good hairdressers

Rosalind Dickson
21st Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Sam is a great hair cutter and professional and a very nice friendly young man

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Sam, we look forward to seeing you again soon.

Highly Rated

Deborah Lloyd
20th Aug 2020
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

Excellent service and understanding and friendly approach. Alex is very skilled and I highly rate her
The salon was spotless and lighting very flattering

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Alex, we look forward to seeing you again soon.

Excellent

Zena
20th Aug 2020
Stylist: Samuel
4.0
Appointment verified by SALONGENIUS Software

Always made to feel welcome. Hair cut superb as were my highlights which were done by Paul.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review Zena, we are glad you had a great experience with Paul, we look forward to your next appointment.

Excellent

Sarah
18th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Absolutely lovely staff!

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you always have a great experience, we look forward to seeing you again soon.

Outstanding

Paul Perris
18th Aug 2020
Stylist: Maddison
5.0
Appointment verified by SALONGENIUS Software

I always leave feeling happy and uplifted as well as having a superb quality hair cut. I think Maddison is very naturally gifted with hair and will go very far too with her future career with her outstanding customer care skills. Book an appointment now with her before she gets so booked up with a waiting list!

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you always have a great experience with Maddison and thank you for your kind words, we look forward to seeing you again soon.

Re style

Gemma murphy
18th Aug 2020
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

Fantastic, great advise and helpful about my re style

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you always have a great experience, we look forward to seeing you again soon.

Re style

Gemma murphy
18th Aug 2020
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

Fantastic, great advise and helpful about my re style

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you always have a great experience, we look forward to seeing you again soon.

New head!

Yvonne Morey
17th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

It was great to get back and get rid of my lockdown hair! Very pleased with the result (as always).

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you always have a great experience with us, we look forward to seeing you again soon.

First visit

Anonymous
17th Aug 2020
Stylist: Samuel
5.0

My first visit to the salon. Love my new style and it was such a welcoming, friendly salon I will definitely be back.

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you had a great experience with us and thank you for choosing us, we look forward to seeing you again soon.

Cut & Blowdry- new to salon

Sheryl
16th Aug 2020
Stylist: Samuel
5.0

Excellent. Sam is extremely good at listening & advising, quite a skill alongside giving a perfect cut. He also has a fab sense of humour which makes for a very relaxing experience. Really pleased I took the risk of trying a new hairdresser,

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you had a great experience with Sam, Thank you for choosing us! we look forward to seeing you again soon.

Excellent service

Alison
16th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Excellent service from both Sam and Paul, as always.

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you always have a great experience with Paul and Sam, we look forward to seeing you again soon.

As cheery & skilled as ever

Lindsay W
15th Aug 2020
Stylist: Maddison
5.0
Appointment verified by SALONGENIUS Software

Wasn't sure what to expect today apart from a careful & cooling haircut.
First day for the team with masks under visors but as cheery & welcoming as ever. Not the same pamper experience under the plastic gown & disposable hair towel, yet confident & friendly approach made you forget about the masks and relax. Great team doing a fab job - excellent cut today too of course ! Thank you.

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Response from TONI&GUY Norwich

Thank you for your 5* review Lindsay, we are glad you had a great experience with Us despite our new measures! we look forward to seeing you again soon.

Experience

Sue wymer
15th Aug 2020
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Paul coloured and Samuel trimmed. I was so pleased with the appt. They were both very professional and pleasant. The young lad who washed my hair also made me feel welcome . Very confident. Would recommend.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul and Sam, we look forward to seeing you again soon.

#BackinBusiness

Wendy Palmer
15th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Paul coloured my hair and stripped out the warmth. Feel so much better and it looks great. Sam styled my hair and I went a little bit shorter than usual. It looks fabulous. And don't forget thank you to Joe for the best head massage ever.

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Response from TONI&GUY Norwich

Thank you for your 5* review Wendy and your kind comments! we are glad you had a great experience with Us, we look forward to seeing you again soon.

Great haircut, great hairdresser, what more do you need!

Lou
15th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

I look forward to my haircut with Sam as I know I’m going to come out at the end feeling so much better after a good cut and chat.

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Response from TONI&GUY Norwich

Thank you for your 5* review, we are glad you always have a great experience with Sam, we look forward to seeing you again soon.

Brilliant salon

Marilyn
15th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Sam and Paul are amazing! They made me look and feel magical. Brilliant cut, colour and blow by very talented and friendly people.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul and Sam, we look forward to seeing you again soon.

Fabulous

Sarah Testoni
15th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

First time I have visited the Norwich salon and I am so, so happy I found you .
Sam , what talented stylist.
So please with my hair and more importantly Sam is such a lovely person .
Thank you . I have already booked my return visit . X

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review , we are glad you had a great experience with Sam, we look forward to seeing you again soon.

highlights

Stef
13th Aug 2020
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Excellent!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with us, we look forward to seeing you again soon.

Post Lockdown Hair

Haidee Baines
13th Aug 2020
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Paul and Sam made me feel safe and comfortable. New colour and style tackled with ease. Paul is an artistic talent with my colour and Sam is a miracle worker with the scissors. I love them both.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review Haldee, we are glad you had a great experience with both Paul and Sam, we look forward to seeing you again soon.

Fabulous haircut

Judith Rushmere
13th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

A joy to visit Sam and Co. Always welcomed with a smile.
Having a short hair style you must have one of the best and that's Sam.

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Response from TONI&GUY Norwich

Thank you for your 5* review Judith, we are glad you had a great experience with Sam, we look forward to seeing you again soon.

Mrs

Dorothy
11th Aug 2020
5.0

Very helpful , cut /blow dry , very happy with and good to chat..

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a 5* review, we are glad you had a great experience with us, we look forward to your next visit.

Great experience

Simon
9th Aug 2020
Stylist: Maddison
5.0

Great: friendly, professional and pleased with the finish.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a 5* review, we are glad you had a great experience with us, we look forward to your next visit.

Cuts

Fiona Fisher
6th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

Sam is fab! he listens to exactly what you want conversation flows well & communicates on the cut. Very happy and would not change. My son has all so had his hair cut with Sam and came out beaming really happy with the result

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a 5* review Fiona, we are glad you had a great experience with Sam and love your hair, we look forward to seeing you again soon.

Good

Dulcie
6th Aug 2020
3.0
Appointment verified by SALONGENIUS Software

Very friendly, good service

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a good experience with us, just to let you know we do offer 15% off all services on a Tuesday, we look forward to seeing you again soon

Amazing People

Millie Duniam
5th Aug 2020
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Amazing service in every way! Paul and Sam are such lovely people, I would highly recommend!

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul and Sam, we look forward to seeing you again soon.

Excellent

Sarah Green
5th Aug 2020
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Really happy with the service I received & my hair looked lovely; exactly what I wanted. Thank you

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a 5* review Sarah, we are glad you had a great experience with us, we look forward to seeing you again soon.

New haircut

Gina
5th Aug 2020
Stylist: Alex
5.0
Appointment verified by SALONGENIUS Software

First time with Alex. Very good haircut and excellent service. Felt fine with safety measures in place. Will be booking again.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Alex and thank you for choosing us, we look forward to seeing you again soon.

Transformation

Faye
4th Aug 2020
Stylist: Samuel
5.0
Appointment verified by SALONGENIUS Software

I keep walking past mirrors and doing double takes! Love it. Fringe and cut has quite honestly changed the way I look! For the better. Thank you

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with us we look forward to seeing you again soon.

Cut

Anonymous
4th Aug 2020
5.0

Great service , even in these strange times. Alex always cuts my hair exactly how I like it.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Alex, we look forward to seeing you again soon.

Mrs

Nona Paulauskiene
3rd Aug 2020
Stylist: Paul
5.0

I had very funny afternoon, nice team work, I really happy with my hair, perfect blow dry.
Thanks
Kind Regards
nona

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Us and had a good time in the salon, we look forward to seeing you again soon.

Superb

Faye
1st Aug 2020
Stylist: Paul
5.0
Appointment verified by SALONGENIUS Software

Thoroughly lovely experience, great people, gorgeous hair colour. Based on a consultation which was both personal and reassuring. It’s been along time since I liked my hair; I really appreciate rediscovering that enjoyment. I will be back. Thank you

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a review, we are glad you had a great experience with Paul, we look forward to seeing you again soon.

My new hair cut

Dee Bolton
1st Aug 2020
Stylist: Samuel
5.0

I was delighted to go back to the salon today and was not disappointed at the reception I received from the staff . Sam was great and gave me a lovely cut which I badly needed . He is such a warm and friendly guy and makes you feel very special.

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Response from TONI&GUY Norwich

Thank you for taking the time to leave a 5* review, we are glad you had another great experience with Sam, we look forward to seeing you again.