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TONI&GUY in Norwich

Part of the TONI & GUY Group on salonspy.

TONI&GUY Norwich
  • Description

    Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

  • Contact Details
           

    01603 632200

    • 42 London Street
    • Norwich
    • Norfolk
    • NR2 1LD
  • Opening Hours

    Monday

    09:30 - 18:30

    Tuesday

    08:30 - 20:00

    Wednesday

    08:30 - 19:00

    Thursday

    08:30 - 19:00

    Friday

    08:30 - 19:00

    Saturday

    08:00 - 18:00

    Sunday

    08:00 - 17:00

About Us

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Opening Hours

  • Monday:
    09:30 - 18:30
  • Tuesday:
    08:30 - 20:00
  • Wednesday:
    08:30 - 19:00
  • Thursday:
    08:30 - 19:00
  • Friday:
    08:30 - 19:00
  • Saturday:
    08:00 - 18:00
  • Sunday:
    08:00 - 17:00
4.8

274 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (259)
  • 4 stars (9)
  • 3 stars (3)
  • 2 stars (3)
  • 1 stars
Reviews Write A Review
Great Colour / Trim / Blowdry

Deborah Callaghan - 21st Mar 2020

Verified Appointment Verified by SALONGENIUS Software

thanks Sam for a fabulous salon experience. Love my colour and style. Looking forward to seeing you in July

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Response from TONI&GUY Norwich

Thank you for your 5* review Deborah, we’re so glad you love your hair and enjoyed your experience with our manager Sam we look forward to seeing you in the salon soon.

Verified Appointment Verified by SALONGENIUS Software

My experience at Toni & Guy was 100% recommended. I was made to feel welcome and after a prior 30 year hairdresser “relationship” when I had to relocate, I couldn’t wish for a better service. Both Leah and Alex made my new experience a continued one. Great salon! 👍

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Response from TONI&GUY Norwich

Thank you for your 5* review Sandy, we’re so glad you had a great experience in Toni&Guy Norwich, we look forward to seeing you in the salon again soon.

Sam is the loveliest!

Jen Watson - 26th Nov 2019

Verified Appointment Verified by SALONGENIUS Software

Sam was lovely (as always) and did a beautiful job turning my birds nest around into a lovely cut! Thank you!

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Response from TONI&GUY Norwich

Thank you for your 5* review Jan, we’re so glad you had a great experience with Sam and loved your haircut. We look forward to seeing you in the salon again soon.

Good cut - will definitely visit again

Ruth - 21st Nov 2019

Verified Appointment Verified by SALONGENIUS Software

I was very pleased with the cut by manager Sam. I was nervous, with this being my first cut with a new stylist after over 10 very happy years with same guy at Toni and Guy in Macclesfield, but Sam was great. He listened to what I did and didn't want, and didn't mind me asking him to go shorter during the cut. He has a lovely attitude and I will book in with him again.
In more general terms, the loo roll had almost run out, with no obvious spares, and my cup had someone else's lipstick on, which wasn't so good. Attention to details like these was lacking, which was surprising in my experience of Toni and Guy. Not enough to make me not want to go back, though.

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Response from TONI&GUY Norwich

Thank you for your review & feedback Ruth, we're pleased you enjoyed your experience with Sam our Manager. We look forward to seeing you in the salon again soon.

Pearl's a real pearland you are all really friendly love my hair and really appreciate the %20 discount for NHSi

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Response from TONI&GUY Norwich

Thank you for your 5* review Patsy. We’re really glad you had a great experience with Pearl our senior stylist. We do a variety of discounts NHS, Senior Citizens, student etc & 15% off every Tuesday for everyone! We look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

I was a bit concerned going for a cut after I had quite A bad experience at another salon in Norwich.. However, I was very pleased with the treatment I got in T&G. Everyone was very welcoming and attentive, especially Sam who was super nice and friendly. He understood my concerns and what I wanted immediately. My hair looks infinitely better than it used to. Definitely recommend!

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Response from TONI&GUY Norwich

Thank you for your 5* review Katerina, we’re glad you had a great experience in Toni&Guy Norwich with our manager Sam. We look forward to seeing you again soon.

Verified Appointment Verified by SALONGENIUS Software

What a lovely friendly salon. First visit to this salon and it did not disappoint. Sam restyled my hair, and what a tranformation. An excellent cut and style, and Sam was just wonderful.

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Response from TONI&GUY Norwich

Thank you for your 5* review Debbie. We’re so glad you loved your experience with our manager Sam at Toni&Guy Norwich, we look forward to seeing you again soon.

Pearl was a lovely lady.
Made me feel very comfortable, listened, which is amazing 😉 as slot of stylist sadly don’t!! Very professional, a wonderful cut! Will be definitely visiting pearl again

Thank you pearl

Love (half bowl) haha

Personal joke , made between us today 😉

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Response from TONI&GUY Norwich

Thank you 5* review Tanya, we're so glad you enjoyed you time with Pearl. We look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

Paul and Pearl did a great job colouring and cutting Feeling good! Thank you guys ! x

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Response from TONI&GUY Norwich

Thank you for your 5* review Jane, we’re so glad you love your haircut & colour by Paul & Pearl. We look forward to seeing you in Toni&Guy Norwich again soon.

Excellent service

Helen - 8th Nov 2019

Verified Appointment Verified by SALONGENIUS Software

I came for a consultation after undergoing chemotherapy and needing someone to help me style my new hair. Everyone I met today was kind, considerate and I’m now really looking forward to my appointment next week when the mop of hair is going to be tamed!!

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Response from TONI&GUY Norwich

Thank you for your 5* review Helen, we’re so pleased you enjoyed meeting the team at Toni&Guy Norwich today. We look forward to seeing you in the salon next week.

Great service

Beth - 6th Nov 2019

Alex was fab as usual! Great service, love my hair and I’ll be back!

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Response from TONI&GUY Norwich

Thank you for your 5* review Beth, We're so pleased you loved you hair by Alex our Style Director. We look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

fabulous job!

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Response from TONI&GUY Norwich

Thank you for your 5* review, we look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

First impression was good however the experience wasn't as expected.I was told there ***** wallet was robbed by someone coming to salon and going upstairs without notice. She was very anxious about it and throughout kept looking out of window while attending me. After coming home when I looked at my picture of the haircut I wasn't pleased as it was uneven and not neat. She also spoke to other girl who was discussing the colour with client. There was a phone call and ***** was to attend that informing me but then some other girl attended. I just felt not being treated important and very well as attention was diverted from my haircut to other activities a number of times. I asked for senior stylist and paid more not to get second class treatment. Overall not satisfied. :(

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Response from TONI&GUY Norwich

Thank you so much for taking the time to leave your review .

As I’m sure you can appreciate we don't normally have a thief come in the salon and steal staffs personnel belongings on a daily basis ( so took us all by surprise )

There were things in our stylist purse that has huge sentimental value to her, so this would be the reason of loss of focus and hugely emotional.

On reflection we should of sent her home and re arranged her day.

We appreciate this is very unusual but I can assure you a lesson has been learnt should this ever happen again .

Our salon art director is looking forward to meeting you and arranging an appointment for you complimentary of course.

Leza from customer service shall be In touch today to re arrange .

Verified Appointment Verified by SALONGENIUS Software

Lovely results, lovely atmosphere, chatting to Sam is so much fun every single time :-)

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Response from TONI&GUY Norwich

Thank you for your 5* review Andra, we’re so glad your enjoy your time and your haircut in the Toni&Guy Norwich salon. We look forward to seeing you again soon.

Verified Appointment Verified by SALONGENIUS Software

Alex was very attentive, providing me with the haircut I wanted and as always a pleasure to chat to!

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Response from TONI&GUY Norwich

Thank you for your 5* review Nina, we look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

Samuel is always bright and cheerful. He certainly knows how to cut and style short hair. A pleasure to go to the salon. Wouldn't go anywhere else now.

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Response from TONI&GUY Norwich

Thank you for your 5* review Susan, we’re so pleased you enjoy your time in Toni&Guy Norwich. We look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

Sam is lovely he got easily what I wanted out of a haircut

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Response from TONI&GUY Norwich

Thank you for your 5* review Timmy, we're really pleased you enjoyed your time in the salon. We look forward to seeing you again soon.

Excellent Keratin Treatment on 27/10/2019

Sarah Bell - 27th Oct 2019

Verified Appointment Verified by SALONGENIUS Software

Had really great treatment at the Salon today. Sam was very helpful, explained everything well and good fun to chat to - many thanks !!

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Response from TONI&GUY Norwich

Thank you for your 5* review Sarah, we're so glad you enjoyed your time with Sam at Toni&Guy Norwich. We look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

First time at Toni & Guy. What a lovely salon . Maddison was very knowledgable and so easy to talk to. Listened and advised on the style . Very happy with the cut and blow dry. Thank you Maddison

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Response from TONI&GUY Norwich

Thank you for your 5* review Carole, we're so pleased you loved you hair and time with Maddison in Toni&Guy Norwich. We look forward to seeing you in the salon again soon.

Verified Appointment Verified by SALONGENIUS Software

Friendly and prompt service. Sam listened and noted my wishes and. concerns.
Leah also attentive and noted my wishes. Overall very pleased with end results.

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Response from TONI&GUY Norwich

Thank you for your review Marion, we glad you enjoyed your time with Sam in Toni&Guy Norwich. We look forward to seeing you in the salon again soon.

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