TONI&GUY Norwich

A disappointment
2.4

I went to toni and Guy Norwich 10 days ago. I have been going to Toni and Guy in another town in the UK for 5/6 years and delighted. Well in Norwich my cut is good but unfortunately after 10 days it needs cutting again(in my previous to I and Guy it lasted 6 weeks). Also they took £30 as a deposit as it was my first visit and when I came to pay I had to remind them of the deposit☹️ Color no complaint.
The salon toilets was less than clean.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Norwich

Hi Chantal, we're sorry to hear you were disappointed with your haircut, although you were happy with the cut at the time we would always expect your hairstyle to last a lot longer. Thank you for your feedback and one of our managers will be in touch. Many thanks T&G Norwich