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TONI&GUY in York

TONI&GUY York
  • Description

    TONI&GUY YORK opened in the town in 1998.

    We are committed to providing the ultimate salon experience, paying great attention to customer service. Our talented team of stylists and technicians are on hand to give you expert advice on the latest trends and services.

    Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

    Members of our Colour team hold the prestigious Wella master colour expert-their knowledge and expertise are on hand to advise you on the latest colours and techniques.

    We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Microlinks/ring Tape extensions. Our wide range of haircare products include label.m, Kerastase, GHD, Wella, Tangle Teezer to keep your hair salon perfect until your next visit.

    For more information on our services please speak to our friendly reception team who will be happy to help!

    STRENGTH IN STYLE Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

  • Contact Details

    01904643535

    • 12, Blake St
    • York
    • North Yorkshire
    • YO1 8QG
  • Opening Hours

    Monday

    09:00 - 19:00

    Tuesday

    09:00 - 19:00

    Wednesday

    09:00 - 19:00

    Thursday

    09:00 - 19:00

    Friday

    09:00 - 19:00

    Saturday

    08:30 - 18:00

    Sunday

    Closed

About Us

TONI&GUY YORK opened in the town in 1998.

We are committed to providing the ultimate salon experience, paying great attention to customer service. Our talented team of stylists and technicians are on hand to give you expert advice on the latest trends and services.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious Wella master colour expert-their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Microlinks/ring Tape extensions. Our wide range of haircare products include label.m, Kerastase, GHD, Wella, Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help!

STRENGTH IN STYLE Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Opening Hours

  • Monday:
    09:00 - 19:00
  • Tuesday:
    09:00 - 19:00
  • Wednesday:
    09:00 - 19:00
  • Thursday:
    09:00 - 19:00
  • Friday:
    09:00 - 19:00
  • Saturday:
    08:30 - 18:00
  • Sunday:
    Closed
4.8

648 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (625)
  • 4 stars (13)
  • 3 stars (8)
  • 2 stars (2)
  • 1 stars
Reviews Write A Review
Verified Appointment Verified by SALONGENIUS Software

As always Niki took her time to cut my hair as I had asked for it to be done. I also tried one of the 10 minute treatments too, which was extra relaxing and seems to have worked well.

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Full Head Highlights & Cut

Sian Hodgson - 8th Oct 2019

Verified Appointment Verified by SALONGENIUS Software

Cut by Holly and Highlights by Alice.

Colour done beautifully. Very fine natural looking highlights in flattering tones. Good consultation prior to colouring to establish requirements and helpful suggestions/input.

Hair cut by Holly who listened carefully to what I wanted and asked pertinent questions about how I style my hair/requirements for ease of self styling etc. She made some great suggestions based on my requests/needs and I ended up agreeing on a cut slightly different than originally intended but much, much better for her input/experience.

Not cheap, but a very positive experience and great haircut/colour.

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your lovely review.

We pass your comments onto Holly, Alice and the rest of the team.

We look forward to seeing you again soon.

Kind regards
Toni and Guy York

Verified Appointment Verified by SALONGENIUS Software

Fantastic experience. Nik was amusing, professional and totally transformed my hair. Will definitely be re-booking.

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Response from TONI&GUY York

Good morning Annette

Thank you so much for taking the time to leave your lovely review.

We agree that Nick is a fabulous stylist and are happy that you think so too. We will pass your comments on to him.

Have a lovely day.

Kind regards from

All the team at Toni & Guy York

I have been a long time customer of Toni and Guy and today I got the usual service Toni and Guy offer however this is the first time I have not been happy with the result of their hairdressing. I have shown a picture that I wanted and was shown a few samples but it’s still not matching the photo I wanted! Alice was very understanding and professional despite me saying I wasn’t happy! Alice did offer for a toner to be put on there and then after it had been blowdried and straightened but after the lovely quality service I had received I didn’t want to make a fuss!? Not sure If the correction will be free of charge but Can’t afford to come in and have it corrected now plus worried about the damage! So will have to save up and go elsewhere as hate complaining and the awkwardness after

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Fantastic haircut

Mark b - 4th Oct 2019

Another fantastic hair cut by Holly all the staff very polite and very helpful thank you so much again Holly and all the staff

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Response from TONI&GUY York

Good morning, Mark

Thank you for taking the time to leave a review of your experience in our salon. Holly is indeed a fabulous stylist and we are glad you agree.

We will pass your kind comments on to her and look forward to welcoming you to our salon once again.

Kind regards from
All the staff at Toni & Guy York

Matt is a brilliant hairdresser as always.

Mary machin - 2nd Oct 2019

As always very good

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your 5* review.

We agree that Matt is a fantastic stylist and we will pass on your lovely comments to him.

We look forward to seeing you again soon.

Kind regards
Toni and Guy York

colour was fab, which was done by *****. however, the cut was butchered. it looked harsh and too short, despite instructions. i wasn't asked how i wanted it styled, she just proceeded to straighten it. i had to ask her to curl it, which dropped out within 10 minutes. i will not be coming back, which is a shame because i've been coming to this salon for years.

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Verified Appointment Verified by SALONGENIUS Software

A great experience. Huge improvement.
Treated with respect and empathy. Friendly and funny.
So happy with the result.

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Response from TONI&GUY York

Good Afternoon Isabelle,

Thank you so much for taking the time to leave such a wonderful review.

Claire is a brilliant stylist, we are so glad you agree and will be sure to pass your comments along.

We look forward to seeing you again for your next amazing salon experience.

Have a great week,

From all the team at Toni & Guy York

Verified Appointment Verified by SALONGENIUS Software

Brilliant haircut and really grateful that Nikki rejigged things because I needed to be somewhere and was pushed for tine!

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Response from TONI&GUY York

Good Afternoon Chris,

Thank you for taking the time to leave such a great review.

Niki is a brilliant stylist and we are so glad you agree. We will be sure to pass your comments along.

We look forward to seeing you again for your next salon experience.

Have a great week,

From all the time at Toni & Guy

Excellent cut and colour

Anonymous - 28th Sep 2019

Fantastic haircut by Nick, and colour by Alice, both of whom really listened to my requests and more than delivered. I’m delighted!

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Response from TONI&GUY York

Good Afternoon,

Thank you for taking time to leave such an amazing review

Nick and Alice are both fantastic. We are so glad you agree and will be sure to pass your comments along.

We look forward to seeing you again soon,

From all the team at Toni & Guy

Verified Appointment Verified by SALONGENIUS Software

Merlyn was very pleased with her new hairstyle and the whole salon experience, thanks Holly! However, she spent most of the rest of the day preening in the mirror preparing her look for her coming 12th birthday!

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Response from TONI&GUY York

Good morning,

Thank you for your fantastic review, we are glad you have enjoyed your salon experience and we will pass your lovely comments onto Holly as we agree she is a great stylist!

We look forward to hopefully seeing you again soon.

Kind regards
Toni and Guy York

It's a good experience, Niki is really nice and professional.

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Response from TONI&GUY York

Good Afternoon Xuanlong,

Thank you for taking the time to leave a review.

Niki is a fantastic stylist and we are so glad you agree, we will be sure to pass your comments along.

Have a great weekend,

From all the team at Toni & Guy York

Excellent as usual

Amanda - 25th Sep 2019

Verified Appointment Verified by SALONGENIUS Software

Always the professional. An excellent cut . Thank you Holly

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Response from TONI&GUY York

Good Afternoon Amanda,

Thank you for taking the time to leave such a wonderful review.

Holly is a fantastic stylist and we are so glad you agree.

We will be sure to pass your comments along.

Have a great weekend and we look forward to seeing you again for your next amazing salon experience.

From all the team at Toni & Guy

Verified Appointment Verified by SALONGENIUS Software

One of the best hairdressers I’ve ever had.

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Response from TONI&GUY York

Good afternoon,

Thank you so much for leaving such a lovely review.

We are glad you agree that Niki is a fantastic stylist and we will pass your comments onto her.

We look forward to seeing you in the salon again soon.

Kind regards
Toni and Guy York

Verified Appointment Verified by SALONGENIUS Software

Frankie did an excellent job cutting my hair and she’s a lovely person.

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Response from TONI&GUY York

Good Afternoon,

Thank you for taking the time to leave your review.

We are glad you agree Frankie is a great stylist, and we will pass your comments onto her.

We look forward to seeing you soon.

Kind regards
Toni and Guy York

Great service as usual.

Helen Howland - 22nd Sep 2019

Verified Appointment Verified by SALONGENIUS Software

An excellent cut and colour. I can never replicate it but felt a million dollars when I walked out of the salon.

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Another amazing hairstyle & perfect salon experience

Bobby - 21st Sep 2019

Verified Appointment Verified by SALONGENIUS Software

Had an absolutely brilliant experience at Toni & Guy York again today (never been disappointed in what must be 4-5 years now). Niki gave me another fabulously cool hairstyle and I left feeling so good, as always. The other staff at Toni & Guy York are also always so welcoming and helpful. That's why I'd never go elsewhere. Thank you! And till next time!

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Response from TONI&GUY York

Good Afternoon Bobby,

Thank you so much for taking the time to leave such a wonderful review.

Niki is a fantastic stylist, we are so glad you agree and we will be sure to pass your comments along to her and the rest of the team.

We look forward to seeing you again for your next amazing salon experience.

Have a lovely week,

From all the team at Toni & Guy York

Made a last moment appointment for a blow dry. Comfortable massage chair during washing and fabulous treatment by Claire., an interesting and very capable person! Just on a visit from Holland, but wish I could come here regularly. Excellent!

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Response from TONI&GUY York

Dear Emilie

Thank you for your wonderful 5 star hair review for TONI&GUY York

We will pass on your kind words to Claire and the team
We hope you enjoy your trip and safe travels , please come see us when your next visiting York!

Kindest regards

Toni&Guy York

Verified Appointment Verified by SALONGENIUS Software

I have been coming to get my hair done at the salon for a while now and always had 5* service and never been disappointed in how my hair has been done.

However on my last occasion I was really disappointed. Upon inspecting my hair when I got home I noticed it was cut really uneven. One side was left a lot shorter than the other side.
The colour was also left really yellow and brassy, if I was to tie my hair up there is bit’s that have been missed and it has what looks like tiger stripes throughout.
I did call to complain and I went back to have it cut correctly and a toner put on. Now the toner has washed out my hair is back to looking really yellow again and I still have the tiger strip issue.
As I say ***** does an amazing job, however I do feel on this occasion I was rushed as she was going out and was finishing work early (to which we were already just over her finishing time) Although this shouldn’t have affected her quality of work especially as I was paying the same amount as everyone else. It’s ashame as now I have to find another salon to do my hair.

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Response from TONI&GUY York

Dear Natalie

Thank you for taking the time to review your experience
I understand your appointment was a few weeks ago, & you kindly came back for us to check the style and finish and apply a toner.
You were offered another service at your convenience to correct any further concerns. We also did contact you to rebook this, we value all our loyal guests and welcome you back

If you’d like to get in touch my email is

Toniandguyyork@gmail.com

Kind regards

Claire
Salon franchisee

Verified Appointment Verified by SALONGENIUS Software

Good as usual

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Response from TONI&GUY York

Good Afternoon Frank,

Thank you for taking the time to leave a review.

Niki is a brilliant stylist and we will be sure to pass your comments along.

Have a great week and we look forward to seeing you soon for your next amazing salon experience.

From all the team at Toni & Guy York

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