TONI&GUY in York

As always Niki took her time to cut my hair as I had asked for it to be done. I also tried one of the 10 minute treatments too, which was extra relaxing and seems to have worked well.

Cut by Holly and Highlights by Alice.

Colour done beautifully. Very fine natural looking highlights in flattering tones. Good consultation prior to colouring to establish requirements and helpful suggestions/input.

Hair cut by Holly who listened carefully to what I wanted and asked pertinent questions about how I style my hair/requirements for ease of self styling etc. She made some great suggestions based on my requests/needs and I ended up agreeing on a cut slightly different than originally intended but much, much better for her input/experience.

Not cheap, but a very positive experience and great haircut/colour.

Fantastic experience. Nik was amusing, professional and totally transformed my hair. Will definitely be re-booking.

I have been a long time customer of Toni and Guy and today I got the usual service Toni and Guy offer however this is the first time I have not been happy with the result of their hairdressing. I have shown a picture that I wanted and was shown a few samples but it’s still not matching the photo I wanted! Alice was very understanding and professional despite me saying I wasn’t happy! Alice did offer for a toner to be put on there and then after it had been blowdried and straightened but after the lovely quality service I had received I didn’t want to make a fuss!? Not sure If the correction will be free of charge but Can’t afford to come in and have it corrected now plus worried about the damage! So will have to save up and go elsewhere as hate complaining and the awkwardness after

Another fantastic hair cut by Holly all the staff very polite and very helpful thank you so much again Holly and all the staff

As always very good

colour was fab, which was done by *****. however, the cut was butchered. it looked harsh and too short, despite instructions. i wasn't asked how i wanted it styled, she just proceeded to straighten it. i had to ask her to curl it, which dropped out within 10 minutes. i will not be coming back, which is a shame because i've been coming to this salon for years.

A great experience. Huge improvement.
Treated with respect and empathy. Friendly and funny.
So happy with the result.

Brilliant haircut and really grateful that Nikki rejigged things because I needed to be somewhere and was pushed for tine!

Fantastic haircut by Nick, and colour by Alice, both of whom really listened to my requests and more than delivered. I’m delighted!

Merlyn was very pleased with her new hairstyle and the whole salon experience, thanks Holly! However, she spent most of the rest of the day preening in the mirror preparing her look for her coming 12th birthday!

It's a good experience, Niki is really nice and professional.

Always the professional. An excellent cut . Thank you Holly

One of the best hairdressers I’ve ever had.

Frankie did an excellent job cutting my hair and she’s a lovely person.

An excellent cut and colour. I can never replicate it but felt a million dollars when I walked out of the salon.

Had an absolutely brilliant experience at Toni & Guy York again today (never been disappointed in what must be 4-5 years now). Niki gave me another fabulously cool hairstyle and I left feeling so good, as always. The other staff at Toni & Guy York are also always so welcoming and helpful. That's why I'd never go elsewhere. Thank you! And till next time!

Made a last moment appointment for a blow dry. Comfortable massage chair during washing and fabulous treatment by Claire., an interesting and very capable person! Just on a visit from Holland, but wish I could come here regularly. Excellent!

I have been coming to get my hair done at the salon for a while now and always had 5* service and never been disappointed in how my hair has been done.

However on my last occasion I was really disappointed. Upon inspecting my hair when I got home I noticed it was cut really uneven. One side was left a lot shorter than the other side.
The colour was also left really yellow and brassy, if I was to tie my hair up there is bit’s that have been missed and it has what looks like tiger stripes throughout.
I did call to complain and I went back to have it cut correctly and a toner put on. Now the toner has washed out my hair is back to looking really yellow again and I still have the tiger strip issue.
As I say ***** does an amazing job, however I do feel on this occasion I was rushed as she was going out and was finishing work early (to which we were already just over her finishing time) Although this shouldn’t have affected her quality of work especially as I was paying the same amount as everyone else. It’s ashame as now I have to find another salon to do my hair.

Good as usual