TONI&GUY in York

Great experience, felt very safe and enjoyed having my hair cut as always.

Excellent haircut, excellent customer care, just what I have come to expect from this salon. Won’t be going anywhere else anytime soon.

Holly was absolutely brilliant today. I loved my hair and she did exactly what I wanted 😅 ❤️ I was so pleased ,will be back soon xx

Matt is a great hairdresser and I’d recommend him to anyone.
They had good Covid safety in place but a non mask wearer came in at the end of my haircut and I couldn’t wait to get out of there! No one seemed to ask him to put one on as he sat having his hair cut, maybe he was exempt but I didn’t want to sit near that guy.

Another great haircut by Jenny. She did a great job, really listened to what I wanted, and I’m thrilled with the end result. It also feels very safe in the salon , which is reassuring.

Another great haircut by Jenny. She did a great job, really listened to what I wanted, and I’m thrilled with the end result. It also feels very safe in the salon , which is reassuring.

As a person who has deep anxieties about getting covid I haven’t had my hair done since pre lockdown. Everyone at T&G made me feel completely safe and everything is sterilised and distance maintained. No ‘accidental’ breaches. The cut was perfect as always and a nice conditioning treatment too so I feel I’ve repaired all the lockdown drudgery! Thank you all xx

Wonderful service as always. Delighted with my highlights.

Great cut , friendly visit.

Over lockdown I went to see a stylist more Local to me in Newcastle (Not Toni and Guy). I was left very unsatisfied and upset.

When in the salon recently to see Claire for a Cut, Rona was very willing to take the time to offer some advice regarding the colour and condition of my hair and what could be done to resolve the damaged caused.

Rona listened to what I needed- low maintenance colour that wouldn’t cost me a fortune.
She was able to completely transform the look of my hair In a short amount of time.
She talked me through every step of the process offering reassurance whilst taking her time to ensuring a quality service was delivered.

Thank you for my new look!

From the moment I arrived I was taken care of. The staff were accommodating and put me at ease immediately.

I travel to York from Newcastle just to see Claire at Toni and Guy. It’s completely worth the extra effort as I know I will leave the salon feeling incredible every time!

Claire is attentive, really taking the time to listen what I want. She has a great eye for latest trends and I completely trust her professional judgment as she suggests ideas to keep my cut current.

Aside from the hair cut and ample professional hair care advice, due to Claire’s down to earth personality and genuine empathy for her clients (in my experience) you feel completely in safe hands.

I look forward to my next visit to Toni and Guy, York and I will continue to recommend Claire to my family and friends.

Thanks for giving me my hair confidence Back!

Forty minutes with Matt is always a tonic. Today we agreed that wearing cycle helmets was not our style and that the products in my hair needed to be activity specific. Never a dull appointment. Thanks Matt!

I couldn’t be happier with my new style! Quite a different look but I love it! Highly recommend Claire! Thank you so much!

As a regular Toni & Guy customer at another branch, I was eager to get my hair cut at your store. I showed the stylist a photo of what I wanted and what I came out with was the exact opposite. I asked for my hair to cut to a length where it would sit on my collarbone as well as asking for the bottom layers to be thinned in order to control the thickness of my naturally thick hair. I had no issues with the styling of my hair until it was fully dried and the stylist took it upon himself to cut MORE layers into my hair after already having done so to thin it initially. The way the stylist layered my hair was choppy and has left my hair to be in different lengths. I was previously happy with the length of my hair after it had been cut and dried, however once the stylist began to add more layers, this length disappeared and now my hair is well above my shoulders (something which the stylist actually advised against when I mentioned wanting my hair shorter). As for my fringe, I asked for it to be tidied and to be made slightly thicker as having a thin fringe was not my style. What I ended up with is not what I asked for. My fringe has been cut straight across (causing me to resemble a character in the film Dumb and Dumber) and the prior feathering of my fringe has been completely removed. I am appalled with the outcome of my hair and quite frankly devastated. I am embarrassed to be seen outside and have actually avoided leaving my flat for the past 24 hours in fear of being ridiculed by my peers for such a obscene haircut.
On top of all of this, I was refused student discount (because it “wasn’t available”) and therefore forced to pay full price of £41 for a haircut that I could have given myself at home.

I will not be returning to this store and will definitely NOT recommend it to anyone else, something which is disappointing to me due to the fantastic service I have received at other branches of Toni & Guy.

Super knowledgeable. Consultation that was not rushed and felt listened to and advised in a good way. Had the most awesome head massage, felt so relaxed. He did very well. Thanks

as usual get a real lift from having my hair done. Staff are always welcoming and friendly. Can see that the salon is really trying its best during current time

As always, excellent service all round.

Excellent Matt is a brilliant cutter

Amazing haircut and stylist was so lovely!

Did a very good feathered pixy cut despite saying he doesn’t often do short hair. He should have more confidence he did great job.