TONI&GUY in York

Part of the TONI & GUY Group on salonspy.

TONI&GUY York
  • Description

    TONI&GUY YORK opened in the town in 1998.

    We are committed to providing the ultimate salon experience, paying great attention to customer service. Our talented team of stylists and technicians are on hand to give you expert advice on the latest trends and services.

    Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

    Members of our Colour team hold the prestigious Wella master colour expert-their knowledge and expertise are on hand to advise you on the latest colours and techniques.

    We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Microlinks/ring Tape extensions. Our wide range of haircare products include label.m, Kerastase, GHD, Wella, Tangle Teezer to keep your hair salon perfect until your next visit.

    For more information on our services please speak to our friendly reception team who will be happy to help!

    STRENGTH IN STYLE Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

  • Contact Details

    01904643535

    • 12, Blake St
    • York
    • North Yorkshire
    • YO1 8QG
  • Opening Hours

    Monday

    09:00 - 19:00

    Tuesday

    09:00 - 19:00

    Wednesday

    09:00 - 19:00

    Thursday

    09:00 - 19:00

    Friday

    09:00 - 19:00

    Saturday

    08:30 - 18:00

    Sunday

    Closed

About Us

TONI&GUY YORK opened in the town in 1998.

We are committed to providing the ultimate salon experience, paying great attention to customer service. Our talented team of stylists and technicians are on hand to give you expert advice on the latest trends and services.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious Wella master colour expert-their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Microlinks/ring Tape extensions. Our wide range of haircare products include label.m, Kerastase, GHD, Wella, Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help!

STRENGTH IN STYLE Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Opening Hours

  • Monday:
    09:00 - 19:00
  • Tuesday:
    09:00 - 19:00
  • Wednesday:
    09:00 - 19:00
  • Thursday:
    09:00 - 19:00
  • Friday:
    09:00 - 19:00
  • Saturday:
    08:30 - 18:00
  • Sunday:
    Closed
4.8

1,045 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (1004)
  • 4 stars (24)
  • 3 stars (13)
  • 2 stars (4)
  • 1 stars
Reviews Write A Review
Great experience

Julie - 31st Oct 2020

Verified Appointment Verified by SALONGENIUS Software

Great experience, felt very safe and enjoyed having my hair cut as always.

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Response from TONI&GUY York

Good morning,

Thank you for taking the time to leave your review!

We are so happy that you felt safe and are pleased with your visit to the salon.

We will pass your lovely comments onto Niki and the rest of the team and we look forward to seeing you again soon.

Kind regards
Toni&Guy York

Excellent as usual

Alfie - 30th Oct 2020

Verified Appointment Verified by SALONGENIUS Software

Excellent haircut, excellent customer care, just what I have come to expect from this salon. Won’t be going anywhere else anytime soon.

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your review.

We are so happy that you are pleased with your visit to the salon and that you agree Matt is an amazing stylist!

We will pass your comments onto Matt and the rest of the team and we look forward to seeing you again soon.

Kind regards
Toni&Guy

Verified Appointment Verified by SALONGENIUS Software

Holly was absolutely brilliant today. I loved my hair and she did exactly what I wanted 😅 ❤️ I was so pleased ,will be back soon xx

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your review.

We are so happy that you are pleased with your visit to the salon and that you agree Holly is an amazing stylist!

We will pass your comments onto Holly and the rest of the team and we look forward to seeing you again soon.

Kind regards
Toni&Guy

Verified Appointment Verified by SALONGENIUS Software

Matt is a great hairdresser and I’d recommend him to anyone.
They had good Covid safety in place but a non mask wearer came in at the end of my haircut and I couldn’t wait to get out of there! No one seemed to ask him to put one on as he sat having his hair cut, maybe he was exempt but I didn’t want to sit near that guy.

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your review!

We are so happy that you are pleased with your visit to the salon.

We do understand your comments about people who are exempt from mask wearing, where we can we do try to seat these individuals away from other clients if it is possible to do so.

We will pass your comments onto Matt and the rest of the team and we look forward to seeing you again soon.

Kind regards
Toni&Guy York

Five stars again for Jenny

Christine Oliver - 29th Oct 2020

Verified Appointment Verified by SALONGENIUS Software

Another great haircut by Jenny. She did a great job, really listened to what I wanted, and I’m thrilled with the end result. It also feels very safe in the salon , which is reassuring.

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your review!

We are so happy that you felt safe and are pleased with your visit to the salon.

We will pass your lovely comments onto Jenny and the rest of the team and we look forward to seeing you again soon.

Kind regards
Toni&Guy York

Five stars again for Jenny

Christine Oliver - 29th Oct 2020

Verified Appointment Verified by SALONGENIUS Software

Another great haircut by Jenny. She did a great job, really listened to what I wanted, and I’m thrilled with the end result. It also feels very safe in the salon , which is reassuring.

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your review.

We are so happy that you are pleased with your visit to the salon and that you felt safe!

We will pass your comments onto Jenny and the rest of the team and we look forward to seeing you again soon.

Kind regards
Toni&Guy

Safe and exceptional quality as always

Philippa D'Netto - 29th Oct 2020

Verified Appointment Verified by SALONGENIUS Software

As a person who has deep anxieties about getting covid I haven’t had my hair done since pre lockdown. Everyone at T&G made me feel completely safe and everything is sterilised and distance maintained. No ‘accidental’ breaches. The cut was perfect as always and a nice conditioning treatment too so I feel I’ve repaired all the lockdown drudgery! Thank you all xx

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your review!

We are so happy that you felt safe and are pleased with your visit to the salon.

We will pass your lovely comments onto Holly and the rest of the team and we look forward to seeing you again soon.

Kind regards
Toni&Guy York

Verified Appointment Verified by SALONGENIUS Software

Wonderful service as always. Delighted with my highlights.

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your review, we are so pleased you agree Lauren is an amazing technician and that you are happy with your visit to the salon!

We will pass your comments onto Lauren and the rest of the team.

Kind regards
Toni&Guy York

Great friendly service

Anonymous - 27th Oct 2020

Great cut , friendly visit.

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Response from TONI&GUY York

Good afternoon,

Thank you for taking the time to leave your review, we are so pleased that you are happy with your visit to the salon!

We will pass your comments onto the team.

Kind regards
Toni&Guy York

Couldn’t be happier

Beverley Rayner - 27th Oct 2020

Verified Appointment Verified by SALONGENIUS Software

Over lockdown I went to see a stylist more Local to me in Newcastle (Not Toni and Guy). I was left very unsatisfied and upset.

When in the salon recently to see Claire for a Cut, Rona was very willing to take the time to offer some advice regarding the colour and condition of my hair and what could be done to resolve the damaged caused.

Rona listened to what I needed- low maintenance colour that wouldn’t cost me a fortune.
She was able to completely transform the look of my hair In a short amount of time.
She talked me through every step of the process offering reassurance whilst taking her time to ensuring a quality service was delivered.

Thank you for my new look!

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Response from TONI&GUY York

Good afternoon,

We are pleased to hear you are happy with your experience. Rona is an amazing colourist.

We will pass on your comments to Rona and the team.

We look forward to seeing you soon

Kind Regards
Toni&Guy York

A cut above the rest!

Bev Rayner - 27th Oct 2020

Verified Appointment Verified by SALONGENIUS Software

From the moment I arrived I was taken care of. The staff were accommodating and put me at ease immediately.

I travel to York from Newcastle just to see Claire at Toni and Guy. It’s completely worth the extra effort as I know I will leave the salon feeling incredible every time!

Claire is attentive, really taking the time to listen what I want. She has a great eye for latest trends and I completely trust her professional judgment as she suggests ideas to keep my cut current.

Aside from the hair cut and ample professional hair care advice, due to Claire’s down to earth personality and genuine empathy for her clients (in my experience) you feel completely in safe hands.

I look forward to my next visit to Toni and Guy, York and I will continue to recommend Claire to my family and friends.

Thanks for giving me my hair confidence Back!

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Response from TONI&GUY York

Good afternoon,

We are pleased to hear you are happy with your experience. Claire is a fantastic stylist.

We will pass on your comments to Claire and the team.

We look forward to seeing you soon

Kind Regards
Toni&Guy York

Verified Appointment Verified by SALONGENIUS Software

Forty minutes with Matt is always a tonic. Today we agreed that wearing cycle helmets was not our style and that the products in my hair needed to be activity specific. Never a dull appointment. Thanks Matt!

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Response from TONI&GUY York

Good morning,

We are pleased to hear you are happy with your experience. Matt is a fantastic stylist.

We look forward to seeing you soon

Kind Regards
Toni&Guy York

Verified Appointment Verified by SALONGENIUS Software

I couldn’t be happier with my new style! Quite a different look but I love it! Highly recommend Claire! Thank you so much!

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Value
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Response from TONI&GUY York

Good afternoon,

We are pleased to hear you are happy with your experience. Claire is a fantastic stylist.

We look forward to seeing you soon

Kind Regards
Toni&Guy York

Stylist Ruined My Hair

anonymous - 25th Oct 2020

Verified Appointment Verified by SALONGENIUS Software

As a regular Toni & Guy customer at another branch, I was eager to get my hair cut at your store. I showed the stylist a photo of what I wanted and what I came out with was the exact opposite. I asked for my hair to cut to a length where it would sit on my collarbone as well as asking for the bottom layers to be thinned in order to control the thickness of my naturally thick hair. I had no issues with the styling of my hair until it was fully dried and the stylist took it upon himself to cut MORE layers into my hair after already having done so to thin it initially. The way the stylist layered my hair was choppy and has left my hair to be in different lengths. I was previously happy with the length of my hair after it had been cut and dried, however once the stylist began to add more layers, this length disappeared and now my hair is well above my shoulders (something which the stylist actually advised against when I mentioned wanting my hair shorter). As for my fringe, I asked for it to be tidied and to be made slightly thicker as having a thin fringe was not my style. What I ended up with is not what I asked for. My fringe has been cut straight across (causing me to resemble a character in the film Dumb and Dumber) and the prior feathering of my fringe has been completely removed. I am appalled with the outcome of my hair and quite frankly devastated. I am embarrassed to be seen outside and have actually avoided leaving my flat for the past 24 hours in fear of being ridiculed by my peers for such a obscene haircut.
On top of all of this, I was refused student discount (because it “wasn’t available”) and therefore forced to pay full price of £41 for a haircut that I could have given myself at home.

I will not be returning to this store and will definitely NOT recommend it to anyone else, something which is disappointing to me due to the fantastic service I have received at other branches of Toni & Guy.

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Response from TONI&GUY York

Good Afternoon

I am sorry to hear all of this and that you had a bad experience with us on Saturday.

We have been in contact with yourself and your parents in regards to this and we hope we did everything we could to help you in any way we were able.

If there is anything else you need from us in regards to this please do not hesitate to contact us whenever you need.

Kind Regards
Toni&Guy York

Super knowledgeable. Consultation that was not rushed and felt listened to and advised in a good way. Had the most awesome head massage, felt so relaxed. He did very well. Thanks

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Response from TONI&GUY York

Good morning,

We are glad you were happy with your experience with us in the Salon.

We look forward to seeing you again soon.

Kind Regards
Toni&Guy York

trip to hairdressers

Anonymous - 24th Oct 2020

as usual get a real lift from having my hair done. Staff are always welcoming and friendly. Can see that the salon is really trying its best during current time

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Response from TONI&GUY York

Good morning,

We are happy to hear you had a good experience with us. Holly is an amazing stylist.

We look forward to seeing you again soon.

Kind Regards
Toni&Guy York

Verified Appointment Verified by SALONGENIUS Software

As always, excellent service all round.

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Response from TONI&GUY York

Good morning,

We are pleased to hear you are happy with your experience. Claire is a fantastic stylist.

We look forward to seeing you soon

Kind Regards
Toni&Guy York

There’s nothing more to say!

Anonymous - 23rd Oct 2020

Excellent Matt is a brilliant cutter

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Response from TONI&GUY York

Good morning,

We are pleased to hear you were happy with your experience. Matt is an amazing stylist!

We look forward to seeing you soon

Kind Regards
Toni&Guy York

Hair cut and style

Lauren - 23rd Oct 2020

Amazing haircut and stylist was so lovely!

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Response from TONI&GUY York

Good afternoon

We are glad you enjoyed your visit with us today. Holly is an amazing stylist!

We will pass these comments on to Holly and the team.

We look forward to seeing you soon

Kind Regards
Toni&Guy York

Verified Appointment Verified by SALONGENIUS Software

Did a very good feathered pixy cut despite saying he doesn’t often do short hair. He should have more confidence he did great job.

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Response from TONI&GUY York

Good afternoon

We are glad you enjoyed your visit with us today. Jed is an amazing stylist!

We will pass these comments on to Jed and the team.

We look forward to seeing you soon

Kind Regards
Toni&Guy York

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