I booked my appointment over the phone explaining to frankie that I’d had a bad experience at another salon. She was understanding and very helpful. Then when I had my appointment she was lovely. Straight away I knew she knew her stuff and enjoys why she does. She was friendly and professional, she gave me advice and I bought some anti frizz cream. I also booked another appointment with her in 10 weeks time. I have been looking for a hairdresser that I can go back to and trust and I’ve found it in frankie.
Good morning Rachel,
Thank you much for taking the time to leave such an amazing 5* hair review.
We are so please that you have managed to find a salon and a stylist that you can re-gain all trust in.
Frankie is a brilliant stylist and amazing at what she does and we are so glad you agree!
I will be sure to pass all theses comments on to Frankie and we look forward to seeing you again soon for your next salon experience,
Have a great Easter,
From all of us at Toni&Guy York.