Hay's Hair Company

I popped in for a haircut the other day, they were able to fit me in and I was welcomed into the salon.

Unfortunately the girl cutting my hair took a chunk out my hair above my ear with her clippers, down to the scalp. My hair is short here so it's quite noticeable, until it grows back. I didn't notice it until I got home and saw it up close in the mirror so I obviously didn't say anything at the time. I accept that mistakes happen, but there was no way that the stylist couldn't have known she'd done this, and I was disappointed that she hadn't said anything to me, and had charged me the full price. In my opinion she should have pointed out her mistake straightaway and not charged me, so on that basis I unfortunately won't be going back or recommending the salon.

Service
Value
Result
Cleanliness
Atmosphere