It’s only that Emily is a brilliant hairdresser that I visit your salon. Frankly your front of house experience is absolutely dire. You must be the only salon in the uk that makes people sit outside. If restaurants can allow people to eat inside what on earth are you doing with cheap metal chairs outside. Looking directly at a restaurant where people are eating together. It’s been bad since the start of COVID but today was particularly irksome. Your clients are not lepers!