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TONI&GUY Sheffield

Spent £50 to look the same
2.6

I came in with my partner and clearly stated the extent I wanted my hair highlighted. I usually get my hair cut here and looks great by *****. However the results were not as anticipated to the extent people have said you can’t tell the difference at all. I thought it would be fair to ring up and see what they could do and as such nothing was done to remedy the situation other than keep washing your hair. As such I can not give any more than one star for service, value or result. I have now had to ring up another hairdressers who seem more interested in taking a look to see what they can do. What is interesting is that initially they planned to take before and after pictures, however no after pictures were taken which suggests they knew it didn’t look too great themselves.

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Response from TONI&GUY Sheffield

hi Jake.. im sorry to hear about the service you recieved @toniandguysheffield.... our intent was never to leave you feeling this way. We pride ourselves on giving increcible service and 100% customer satifaction ....we are more than happy to rectify this for you if you want to call in or give us a call to arrange an appointment, we hope this hasnt deterred you from visiting us again as we value you as a customer. Hope to see you again and please dont hestitate to get in touch