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Wigs & Warpaint

Extremly disappointed
1.8

Extremely disappointed!!I never go to the hairdressers but I decided to treat myself and go for my hair doing! I wanted to go blonde from dark brown which I new was a long process but I heard amazing things about this hair salon which I heard was a prestige hairdressers,so I booked an appointment! They staff were all friendly and looked after me however My hair wasn't as light as I expected but I was told the more I wash it it will get lighter and if I Still wasn't happy, I could call anytime to go back and it would be completely complementary! I made a phone call very upset as my hair is ginger and is breaking badly! The first guy I spoke to told me no problem we will book you back in and it will be free and then the girl who did my hair called back to say it was a mistake and I would have to pay!it cost me £170 for my hair to not get the results I hoped and I think it's disgusting that they have made no effort to fix this without me paying MORE money! Would not recommend

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