Part of the TONI & GUY Group on salonspy.
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Sadly my colourist has left (second one) and my appointment was not with who I booked but I was grateful to get my hair done before Christmas. There’s a lot of changes in place and new management so only time will tell. My hair looked fantastic after the full head highlights and cut which is why I always go to T&G. I felt the service lacked the personal touch that I’m used to and everything seemed a bit rushed though I appreciate it’s a busy time of year. For some reason there was loud music playing - not something I’m used to at T&G as I go there to relax and this did not create the right atmosphere though I cannot fault the result of my hair. Always looks fantastic!
I've been attending this salon for over 25 years now and have always had my hair done by Director Mason. My experience has been consistent throughout those years with great customer service, great haircuts and cheerful staff. They really know what they're doing here guys and can't recommend the place enough + + +
From the moment of entering salon, all precautions were in place. Well planned with excellent care by Mason for both clients & staff.
Being in the shielding group feel able to continue with
the very good hair cuts, always combined with first rate advice that I have received for many years.
Thank you Mason & ‘girls’
I don’t understand the negative reviews on here at all and I am extremely fussy about my hair having moved to Norfolk from London. I have been going here for 3 years after appalling colour and cut from every hairdresser in Thetford - I travelled to London for a while to get what I wanted but then tried Toni and Guy and have always walked out smiling!!! Colour amazing (thank you Kathy and Lucy) and Zoe your cutting skills are second to none! You get what you pay for and Toni and Guy deliver excellence!
From the moment I entered the salon, I received the warmest welcome from the receptionist and soon had a wonderful coffee with a couple of biscuits on the side too! The salon staff were very friendly and chatty and made my day even more special.
The young lady who shampooed and massaged my scalp started the relaxing process. Then came Matthew,the artistic director. To say I felt relaxed and very pampered is an understatement! And boy did he work wonders with my hair! I came in with two hairstyles undecided which I wanted. Being an artistic director he knew exactly what style suited my face and gave me a blend of the two. I looked and felt absolutely fantastic! I have never been to such a professionally run salon with a stylest that has a flair for his job as well as a passion that's as clear as the nose on his face. My hair looked the best it's ever looked and I certainly won't stay away too long! Loved every minute of my experience at Tony and Guys salon in Bury. It's fantastic,fabulous and very professional too. Ladies and gents you will love it there!
Went for a make over. The hair colour and highlights came out absolutely awful, all over the place. The cut wasn't any better either. Not even and chunks missing. Not impressed for the money you pay. Was looking forward to the make over. Certainly not what you should expect from a so called top hairdresser. Heard a young girl working there giving someone an in depth description of how her nipple piercing went. Disgusting.
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