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TONI&GUY in Newmarket

TONI&GUY Newmarket
  • Description

    Here at Toni&Guy Newmarket we pride ourselves on a friendly and professional service throughout your salon experience.
    We opened the salon in the town centre in 2005 making it easily accessible to clients living in the town and surrounding areas.
    Our strong team of passionate stylists and technicians have been working hard in the industry for over a decade. During this time they have gained recognition within the company and provide a service that reflects this.
    At Toni&Guy Newmarket we have a strong work ethic and comfortable salon feel which will give clients exceptional results and a relaxed experience.
    All of our team are willing to help and advise be it with new colour, styling or find the right product to help you recreate your salon style.
    We will ensure that your visit to Toni&Guy is ultimate experience for you and your hair.

  • Contact Details

    01638664385

    • 88, High St
    • Newmarket
    • Suffolk
    • CB8 8JX
  • Opening Hours

    Monday

    09:00 - 18:00

    Tuesday

    09:00 - 18:00

    Wednesday

    09:00 - 19:00

    Thursday

    09:00 - 19:00

    Friday

    09:00 - 18:00

    Saturday

    09:00 - 17:30

    Sunday

    Closed

About Us

Here at Toni&Guy Newmarket we pride ourselves on a friendly and professional service throughout your salon experience.
We opened the salon in the town centre in 2005 making it easily accessible to clients living in the town and surrounding areas.
Our strong team of passionate stylists and technicians have been working hard in the industry for over a decade. During this time they have gained recognition within the company and provide a service that reflects this.
At Toni&Guy Newmarket we have a strong work ethic and comfortable salon feel which will give clients exceptional results and a relaxed experience.
All of our team are willing to help and advise be it with new colour, styling or find the right product to help you recreate your salon style.
We will ensure that your visit to Toni&Guy is ultimate experience for you and your hair.

Opening Hours

  • Monday:
    09:00 - 18:00
  • Tuesday:
    09:00 - 18:00
  • Wednesday:
    09:00 - 19:00
  • Thursday:
    09:00 - 19:00
  • Friday:
    09:00 - 18:00
  • Saturday:
    09:00 - 17:30
  • Sunday:
    Closed
4.7

227 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (205)
  • 4 stars (11)
  • 3 stars (6)
  • 2 stars (5)
  • 1 stars
Reviews Write A Review
Verified Appointment Verified by SALONGENIUS Software

Very good and professional

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Can't beat these guys

Clive - 5th Apr 2019

Honestly, Georgia is just the best stylist I have ever had. And the whole team at Newmarket are just excellent. Even the word "perfect" is an understatement for this salon.

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience with Georgia and we look forward to seeing you again soon.

Happy to go back!

Joanne - 3rd Apr 2019

It was my first ever time at Toni and guy and I felt very at ease. Chantelle was very courteous and knowledgeable. It was a really great experience!

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Verified Appointment Verified by SALONGENIUS Software

My first visit to the Newmarket Toni & Guy. Had Chantelle as stylist. Excellent through and through. Would definitely recommend!

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Verified Appointment Verified by SALONGENIUS Software

Lovely young girl cut my hair lovely put me at ease has I don’t like going in hair dresses .she took around 18inch off I’m so happy

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience and we look forward to seeing you again soon.

Verified Appointment Verified by SALONGENIUS Software

Thank you Chantelle,for my lovely colour and condition.
See you again very soon.xx

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience with Chantelle, we look forward to seeing you again soon.

Thank you Chantelle for your expertise this morning.
I love the colour and condition of my hair.
Again many thanks,and see you soon.xx

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience with Chantelle, we look forward to seeing you again soon.

Great salon and stylist

Bernice - 19th Feb 2019

Verified Appointment Verified by SALONGENIUS Software

Second visit. Very happy with my hair and good stylist. salon has lovely relaxed atmosphere and warm welcome on arrival

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Response from TONI&GUY Newmarket

Thank you for your 5* review, we are glad you had a great experience with Georgia, we look forward to seeing you on your next appointment.

Verified Appointment Verified by SALONGENIUS Software

Friendly service and great cut. Really pleased with the results and will definitely be back! Thanks

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Response from TONI&GUY Newmarket

Thank you for your 5* review, we are glad you had a great experience, we look forward to seeing you again soon.

Kerrie’s appt

Lyn - 18th Feb 2019

Verified Appointment Verified by SALONGENIUS Software

We had ***** for Kerrie’s hair but could not select.

Not very happy with colour. Paid more than was agreed before the Appt. Double charged for conditioner but was paid back overpayment when we returned. Will not be returning.

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Verified Appointment Verified by SALONGENIUS Software

Faith is an angel and a great hairdresser. She's a lovely bubbly warm person. I look forward to going back.

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you had a great experience we look forward to seeing you again soon.

Verified Appointment Verified by SALONGENIUS Software

First time at this salon. Really pleased with my hair. Georgia was relaxed & friendly, very easy to talk to.

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Response from TONI&GUY Newmarket

Thank you for your kind words! we are glad you had a great experience with Georgia. We look forward to seeing you again soon.

Verified Appointment Verified by SALONGENIUS Software

Georgia cuts my hair so well, I receive multiple compliments every time! She is also very likeable & sensible to talk to.

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Response from TONI&GUY Newmarket

Thank you for your kind review, we are glad you always have a great experience with Georgia, we look forward to seeing you again soon.

Absolute disaster

Hilary - 31st Jan 2019

Verified Appointment Verified by SALONGENIUS Software

Over the past 2 days AND I PAID, your hair tecnichions managed to completely destroy my hair. Day 1 'full head colour ' my fringe was copper, my roots orange. I stopped the procedure. Today I went back. I now have a head of black toned hair! I cried, my husband went mental. On return on day 1,(I have a broken wrist) my WHITE T SHIRT was soaking wet, as was his golfing jumper. The ambience in Newmarket is dire. Because they messed my hair up so much, I was alone in the Salon, where my TECHNICIAN appeared and disappeared, and the receptionist plus the Trainee washed and dried each other's hair. I now have to live with disgusting nearly black hair WHEN I WENT IN BLONDE! Obviously someone did not do their homework. On day 1 when I said STOP. Why wasn't a sample of my hair taken, to ensure I would have the correct procedure? I will never ever use this company again
My husband is fuming and I had to pay for this. Newmarket Salon is a farce
And I mortified and angry that such a mistake could possibly be considered a fluke. Day 1 all the staff were eating and non existing, today, Day 2 only me and offered coffee with a chipped sugar container, does not cut the mustard. Equally over half an inch had to be removed from my hair. Totally, absolutely disgusted. I cannot tolerate looking at the mess my hair is. I also have photographic evidence. So wrong and so distressing. Never ever will I recommend Toni and Guy. DISGUSTED kids pretending waltzing around in gowns and not a bloody clue about customer service.

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, it was lovely to speak to you, thank you for your feedback we are looking forward to seeing you again on Saturday.

Great cut - but customer service needs to be better.

Jenny Riches - 26th Jan 2019

Verified Appointment Verified by SALONGENIUS Software

I loved my haircut and Chantelle was very professional and I would definitely go again. However, customer service needs a bit of sparkle and professionalism overall.

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Response from TONI&GUY Newmarket

Thank you for taking the time to leave a review, we are glad you loved your hair and will be back again soon! thank you for your comments which we will take on board! we look forward to seeing you again soon!

Georgia was a lovely stylist, she listened to what I wanted, gave me ideas of her own and took time to show me how to style my hair at home. She is a credit to Toni & Guy and I will be returning to see her.

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Response from TONI&GUY Newmarket

Dear Rebecca,

Thank you for taking the time to leave a great review!

We are so glad to hear about your positive experience here with us. We will pass all your lovely comments onto Georgia for you.

We look forward to seeing you again soon.

Kind Regards,

Toni and Guy Newmarket team.

Verified Appointment Verified by SALONGENIUS Software

Good efficient service, friendly and nice and polite. Excellent colorist, nice to talk to.

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Response from TONI&GUY Newmarket

Dear Emma,

Thank you for taking the time to leave a review.

We are so pleased to hear about your experience here with us.

We look forward to seeing you again soon.

Kind regards,

Toni and Guy Newmarket team.

Verified Appointment Verified by SALONGENIUS Software

Not sure about the colour,the condition of my hair is good but the colour is not blonde.
It's a lot darker than l wanted.
I should have said but didn't want yo make a fuss.
I guess it will fade in time.

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Verified Appointment Verified by SALONGENIUS Software

Brilliant as ever, Georgia always gets the result I ask for and actually prepares me for the result I’m going to get and never doesn’t tell me what to expect!

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Response from TONI&GUY Newmarket

Dear Rosie,

Thank you for taking the time to leave a brilliant review.

We are very pleased to hear about your experience with Georgia and glad you left the salon feeling satisfied.

We look forward to seeing you again soon.

Kind regards,

Toni and Guy Newmarket team.

Verified Appointment Verified by SALONGENIUS Software

Excellent haircut and great staff and service. Good atmosphere and love the salon.

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Response from TONI&GUY Newmarket

Dear Valerie,

Thank you for taking the time to leave a excellent review!

We are so glad to hear about your positive experience.

We look forward to seeing you again soon.

Kind Regards,

Toni and Guy Newmarket team.

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