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Cutting IT Hair & Beauty Studio

You'd think a trim would be simple!
2.0

At first I was pleased with the service and the lady was friendly. Until the cut started she basically brushed my hair flat to my head and trimmed along the bottom. I questioned whether it was level and instead of checking properly she got a mirror and showed me the back was straight which wasn't my issue. I then asked her to dry my hair a bit more as it was still damp at the routes, she became rude and told me I was wrong. I've since called several times to speak to a manager in the hope of getting it fixed. Every time I've spoken to the same woman who has been very unhelpful and put the phone down on me. I wish I'd seen the review below before going as I wouldn't have ended up in this situation.

Service
Value
Result
Cleanliness
Atmosphere