Our flagship salon in Hersham is both vibrant and spacious. The team is ready to meet your every need.
Our flagship salon in Hersham is both vibrant and spacious. The team is ready to meet your every need.
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Very friendly staff.
Dear Sally
Thank you for rating us a 5 Star salon, we are pleased to hear that you have enjoyed your experience and we are looking forward to welcoming you back soon.
Best Wishes
Salv
Sadly there was a problem with my appointment which was not what I had requested over the phone despite an email confirmation. I had to wait over 30 minutes with wet hair while the another client was finished and I had another appointment to go to and a special event in the evening. I had to eventually ask her to please start my hair as she was chatting at the desk. It was not a good blow dry it took ages. I don’t like being negative I know this salon very well and really like the colourist but it has put me off returning. Not sure what to do now.
Dear Mrs Colley,
Thanks for taking the time to leave us your feedback - we take our customer service seriously and appreciate all feedback..
We have tried calling you, unfortunately without success.
We're sorry to hear that your recent appointment didn't go quite as planned, especially given you had other plans for the evening. We understand your frustration and want to make sure this doesn't happen again. We have taken onboard what you have said and are looking into improving our processes.
We hope you were still able to make it to your special event and we apologise for any inconvenience caused.
Please give us a call back at your convenience as we would like to offer you a personal apology and a complimentary blow dry.
Best Wishes
Salv
Lily was more than accommodating with my hair! there was a slight mix up but she fitted me in perfectly and took the time to do my hair carefully, always checking with other stylists to make sure she was certain. Her communication was amazing and i am super happy with the result! I went for something completely out of my comfort zone and i am happy with the change!
Dear Erica,
Thank you for your kind words about Lily! We're delighted to hear that she was accommodating and took the time to do your hair carefully. We understand the importance of communication and we're glad that it all went smoothly. We know that change can be daunting but we are thrilled that you are happy with the result.
Thank you for taking the time to share your positive experience, we value your feedback.
Best Wishes
Salv
Good as always
Dear Andrew
Thank you for rating us a 5 Star salon.
Best Wishes
Salv
I had a trainee (Katy) who cut my hair and then did a fabulous blow dry afterwards
Hi Anna,
Thank you for your kind words about Katy's blow dried hairstyling. We here at Academy Salons Hersham are dedicated to providing the highest standard of haircare services to our customers and are proud to have a talented team of trainees. We understand that our customers want the best results at a reasonable price.
We've had great feedback from customers who have experienced the skill of our trainees. We're also pleased to offer complimentary refreshments in a warm and friendly atmosphere.
We appreciate your support and value the time you take to give us feedback.
Best Wishes
Salv
Lily R was so lovely and professional and really listened to what I wanted which meant I left loving my hair! I had a colour, cut and blow dry and I couldn’t be more in love with how it turned out. Would definitely recommend! As a trainee she done amazing !!!
Dear Crystal,
Thank you so much for taking the time to leave us a review. We are delighted to hear that you loved the work performed by Lily and that you are so impressed with the results. We pride ourselves on providing quality services here at Academy Salons Hersham and it is great to hear that Lily has been able to exceed your expectations.
We hope to see you again in the future.
Best Wishes
Salv
Great experience as usual
Dear Janet
Thank you for your feedback, it’s always a pleasure welcoming you into our salon.
Best Wishes
Salv
Pauline was very clear about what she would like to do. Felt very confident and relaxed. Love my new hair style 😁
Hi Sue,
Thank you so much for your kind words! We appreciate your comments about Pauline’s expertise. We are really pleased that you left the Academy Salons Hersham feeling confident and relaxed - we strive to make our clients feel welcome and taken care of here!
We are so glad that you love your new hair style. We hope you look fabulous and enjoy your look for weeks to come.
Thank you again for taking the time to leave such a lovely review.
All the best,
The team at Academy Salons Hersham
Really nice results for cut and highlights
Dear Lynn
We are so happy to hear that you enjoyed your experience in our salon and look forward to seeing you again soon.
Best Wishes
Salv
So pleased with my colour by Mia. Cut and blow dry excellent .
Dear Susan,
Thank you so much for your kind words about your experience at Academy Salons Hersham. We are delighted to hear that your colour by Mia and cut and blow dry were so well received. We strive to provide the highest quality services and it is always a great pleasure to see our work being appreciated.
We hope that you have enjoyed your time with us and we look forward to seeing you at Academy Salons Hersham soon.
Your positive feedback is much appreciated.
Best Wishes
Salv
I have come away with an excellent hair cut which has made me feel more confident, this is usually the case having seen Pauline.
Dear Catherine
It’s always a pleasure seeing you in our salon, we are pleased to hear that you love your new haircut.
Best Wishes
Salv
Annette gave me a fabulous new hair style and I love I love it she was so kind and chatty to x
Dear Clare
Thank you for sharing your experience, I’ll make sure that Annette and the team get to read this.
Best Wishes
Salv
I have been going to Sarah Jane for highlights for over 20 year and she always make my hair look lovely . I would highly recommend her .
Dear Mandy
It’s always a pleasure to welcome you into our salon, your hair always looks amazing.
Best Wishes
Salv
Fab restyle, turning my rather old fashioned cut into a modern style....thank you, Pauline!
Dear Linda
Thank you for rating us a 5 Star salon.
Best Wishes
Salv
Very pleased with Pauline’s advise and new hair style
Dear Marion
Thank you for this lovely 5 Star Review.
Best Wishes
Salv
Thank you for a wonderful cut and highlights today. It’s always a pleasure!
Dear H
We are pleased to hear that you love your new hair colour. It’s always a pleasure seeing you.
Best Wishes
Salv
Lily always does exactly what I ask, and I always love the results. It is a pleasure to have my hair done by her :-)
Dear Keeleigh
Thank you for sharing your experience in our salon, I will make sure that Lily and the team get to read this.
We look forward to seeing you again very soon.
Best Wishes
Salv
Excellent service fab hair cut
Dear Donna
Thank you for this 5 Star Review.
Best Wishes
Salv
Very very good
Dear Sabrina
We are pleased to hear that you have enjoyed your experience in our salon and we are looking forward to welcoming you back very soon.
Best Wishes
Salv
Always an enjoyable experience… and came away very happy
Dear Jenny
Thank you for rating us a 5 Star salon.
Best Wishes
Salv
Sarah Jane is such a talented colourist.I trust SJ's instinct on colour always.
Dear Jenny
Thank you for this lovely review, I’ll make sure that SJ and the team get to read this.
Best Wishes
Salv
Another fantastic cut. Thank you Julie
Dear Peter
Thank you for this 5 Star Review.
Best Wishes
Salv
Annette did such a lovely job with my haircut and blow dry today! Love it so much & will definitely be back!
Dear Rosie
Thank you for this 5 Star Review, I’ll make sure the team get to read this.
Best Wishes
Salv
Wonderful service all round excellent cut as always from Pauline. She recommended the Academy clay it’s fabulous do try it girls its great.
Dear Carole
Thank you for this 5 Star Review.
Best Wishes
Salv
Great cut
Thank you for the 5 Star rating.
Best Wishes
Salv
As always your greeted with a smile and the lovely experience begins it’s all so relaxing and you have a coffee while your hair is being transformed and she does work magic as my hair needed TLC she’s so talented I’m lucky to be her client but all of your stylists are great !! caring and nothing is too much trouble and the juniors are such a hard working enthusiastic group of young ladies I have nothing but good experiences over my many years of coming to you so thank you all ……Regards Elizabeth Shaw
Dear Elizabeth
Thank you for your kind words, I will make sure that Chiara and the team get to read this.
Best Wishes
Salv
Lovely experience and wonderful hair cut
I’ll be back thank you Chiara
☺️
Dear Marianne
Thank you for choosing Academy Salons and trusting us with your hair. We are pleased to hear that you have enjoyed your experience and we look forward to welcoming you back soon.
Best Wishes
Salv
Such a nice outing! Massage chair for hair wash and then a head massage all inclusive!!
I drive 1 hour and a half to get there to get a fabulous haircut as usual.
Dear Deborah
Thank you for your loyalty, we love having you in the salon and always look forward to welcoming you.
See you again soon.
Best Wishes
Salv
She a very talented hard woking stylist we’re lucky to be able to have our hair done by her and the saloon is friendly and great atmosphere and all the staff are lovely I’m a very happy client
Thank you so much ….
Dear Elizabeth
Thank you for your kind words, I will make sure that Chiara and the team get to read this.
Best Wishes
Salv
Was so please the care and listened to what i required star!!
Dear Margret
Thank you for your feedback, we are pleased to hear that you loved your experience in our salon.
Best Wishes
Salv
Excellent service and cut.
Thank Elizabeth
We are pleased to hear that you love your new hair and look forward to seeing you in the salon soon.
Best Wishes
Salv
Excellent service as always
Dear Silvana
Always a pleasure seeing you in our salon, great to hear that you enjoyed your experience.
Best Wishes
Salv
Had my usual top-up hair colour with SJ, followed by a blow dry from Lily. Super experience as always at The Academy, Hersham. Thank you.
Dear Lizzie
It was great to see you in our salon, we are pleased that you enjoyed your experience and we look forward to seeing you again soon.
Best Wishes
Salv
I took both my girls (aged 4 and 2) in for haircuts this weekend based on a recommendation from a friend. I couldn’t be more disappointed. For my youngest, she had short hair and the sides are completely uneven (we’re talking almost and inch difference above her ear). My eldest has long straight hair, and was cut by *****. I’m no expert but that feels like it should be a basic cut. Again it is uneven across the length of hair, pretty materially. I fully appreciate kids don’t sit as still as adults but the result of those cuts is unacceptable. I’m disappointed I didn’t notice while I was in the salon but I was 100% focused on trying to keep them as still as possible. Won’t be returning.
Dear Sarah
Thank you for spending your valuable time giving us your feedback.
We have tried calling you and left a message regarding your experience in our salon, please feel free to call us at your convenience so we can resolve this matter.
Best Wishes
Salv
Best stylist ever! Always does an amazing job ?
Dear Lucy
We are really pleased to hear that you love your new hair and can’t wait to see you in the salon again very soon.
Best Wishes
Salv
Young lady shampoo my hair was very friendly and chatty .Chiara was also very and talkative to,she Always check what I would like done.
Dear Sally
We are pleased to hear that you have enjoyed your experience in our salon and we look forward to seeing you again soon.
Best Wishes
Salv
Attentive as always … tried a new colour combo today … very pleased …. Great cut and blow dry… what’s not to be pleased about ?
Dear Jenny
Thank you for sharing this fantastic feedback, we are pleased to hear that you enjoyed your experience and look forward to seeing you again soon.
Best Wishes
Salv
Attentive as always … tried a new colour combo today … very pleased …. Great cut and blow dry… what’s not to be pleased about ?
Dear Jenny
Thank you for sharing this fantastic feedback, we are pleased to hear that you enjoyed your experience and look forward to seeing you again soon.
Best Wishes
Salv
Love my new hair colouring.
Dear Sarah
We are pleased to hear that you love your new hair colour.
We look forward to welcoming you back into our salon very soon.
Best Wishes
Salv
I’m always very happy & pleased with the hair care Pauline provides when visiting. Be visiting again & again. Thanks
Dear Dawn
Thank you for your feedback. We are looking forward to welcoming you back very soon.
Best Wishes
Salv
Today I visited the salon for the first time and to say I was impressed is an understatement. The experience was great! I was heard when I asked for exactly what I wanted and the result was really great. I’m really happy with my hair colour and condition now and Pauline made the experience for me comforting and easy.
Dear Hayley
Thank you for rating us a 5 Star salon.
We are pleased to hear that you enjoyed your experience and we look forward to seeing you again soon.
Best Wishes
Salv
Excellent haircut from Chiara. Thank you!
Dear Lynn
Thank you for this 5 Star Review.
Best Wishes
Salv
Brilliant ?
Dear Sandy
Thank you for rating our salon a 5 Star.
Best Wishes
Salv
Best colourist out there! Chiara always get the right mix of shades for my colouring and a fab cut to finish!!
Dear Sophie
We are so pleased to hear that you love your new hair colour it looks amazing!
We can’t wait to see you again soon in our salon.
Best Wishes
Salv
Get the phone number correct and remove the one you keep sending messages to. I am not Derrick and have never been to your salon
Hi Derrick
Apologies for sending you this message.
I will make sure the Front of House team remove your details.
Best Wishes
Salv
Super blow dry from Lily, as always. Professional and delightful manner.
Thank you.
Dear Lizzie
Thank you for rating us a 5 Star salon.
Best Wishes
Salv
Annette is Professional and meticulous . I enjoyed the very relaxing visit and results of the hair cut.
Dear Irina
We are very pleased to hear that you enjoyed your experience in our salon and we will make sure that Annette gets to read this.
Best Wishes
Salv
Thanks Pauline for another transformation of my hair. I went away really pleased with my cut and styling.
Dear Kathy
We are pleased that you enjoyed your visit to our salon and look forward to seeing you soon.
Best Wishes
Salv
Annette really listened and gave me a great haircut, she knows her stuff!
Dear Angela
Thank you for the 5 Star Review.
Best Wishes
Salv
Mia is a very talented young lady, she done a fabulous job on my hair, I would totally recommend her, she has a very prosperous future in the hairdressing industry.
Dear Katherine
Thank you for this great feedback.
I’ll make sure that Mia and the team get to read this.
Best Wishes
Salv
Our flagship salon in Hersham is both vibrant and spacious. The team is ready to meet your every need.