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essensuals Virgina Water in Virginia Water

essensuals Virgina Water
  • Description

    No description yet...

  • Contact Details
             

    01344843843

    • 12 Station Approach
    • Virginia Water
    • Surrey
    • GU25 4DW
  • Opening Hours

    Monday

    09:30 - 18:00

    Tuesday

    10:00 - 19:00

    Wednesday

    10:00 - 19:00

    Thursday

    10:00 - 20:00

    Friday

    09:00 - 19:00

    Saturday

    09:00 - 17:00

    Sunday

    Closed

About Us

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Opening Hours

  • Monday:
    09:30 - 18:00
  • Tuesday:
    10:00 - 19:00
  • Wednesday:
    10:00 - 19:00
  • Thursday:
    10:00 - 20:00
  • Friday:
    09:00 - 19:00
  • Saturday:
    09:00 - 17:00
  • Sunday:
    Closed
4.9

191 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (182)
  • 4 stars (5)
  • 3 stars (3)
  • 2 stars
  • 1 stars (1)
Reviews Write A Review
Verified Appointment Verified by SALONGENIUS Software

Another good visit , busy Friday afternoon, all calm and collected.
Actually growing my hair but Amanda has trimmed and tamed... Cheers!

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Always makes an amazing job of my hair ..

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Verified Appointment Verified by SALONGENIUS Software

Loved the crew, the atmosphere and the outcome.

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Verified Appointment Verified by SALONGENIUS Software

Amanda has been colouring my hair for some years and has recently been cutting it too. She is brilliant at both.

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No anxiety necessary!

Sarah - 13th May 2019

Verified Appointment Verified by SALONGENIUS Software

3 hours flew by in a relaxed & highly professional atmosphere, having anxiously awaited my first appointment with a new hairdresser. My colour & cut are exactly what I asked for & I have already booked my next appointment, which I can now look forward to! Thank you!

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Verified Appointment Verified by SALONGENIUS Software

Excellent service, immaculately clean, salon, friendly service, and punctual!

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Cut and dry Essensuals Virginia Water

Anonymous - 10th May 2019

Brilliant as usual. Always amazing cut. I wouldn’t have anyone else cut my hair.

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Verified Appointment Verified by SALONGENIUS Software

Good service and haircut!

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Excellent service

Priscila - 4th May 2019

Verified Appointment Verified by SALONGENIUS Software

The hairstyle I asked for was better than I expected. I will come back!

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Response from essensuals Virgina Water

Thank you for your kind words.
We look forward to your next visit.

Consistently brilliant!

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Response from essensuals Virgina Water

Thank you.
Warm Regards
Essensuals team

Thanks for your amazing service

Martin - 1st May 2019

Verified Appointment Verified by SALONGENIUS Software

I have been a customer of essentuals Virginia Water for nearly 2 years and I will always go back to them. I had my haircut at a barbershop and it was the worst haircut I’ve ever had. Marco and his team helped me and fixed my haircut. I’m very grateful and will continue using their services, cos they are absolutely amazing.

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Response from essensuals Virgina Water

Thank you for your loyal support.
We’re sorry for your bad experience at the barbers but glad we were able to fix this situation.
See you at your next visit.
Kind regards
Essensuals

Visit to a great hairdressers

Janet Punter - 1st May 2019

Verified Appointment Verified by SALONGENIUS Software

Brilliant, my hobbies says its great

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Response from essensuals Virgina Water

Glad to hear you love it.
Hope to see you again soon.

Verified Appointment Verified by SALONGENIUS Software

Amanda is very kind, knowledgeable and professional.

Her expertise is very valuable in understanding customer’s wishes.

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Response from essensuals Virgina Water

Thank you very much for your kind words we really appreciate it.

Verified Appointment Verified by SALONGENIUS Software

Firstly, you need to add Debbie to the stylist guys , been with you at least six weeks now. I moved across as one of Debbie's customers. Great venue, great atmosphere, easy parking, and as usual always happy with Debbie' work

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Response from essensuals Virgina Water

Thank you for letting us know.We have now updated it.Thank you for your custom

Verified Appointment Verified by SALONGENIUS Software

Flavius was very patient and attentive to my 8 year old daughter who has very set ideas about how to trim her hair

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Response from essensuals Virgina Water

Thank you for your feedback. We thrive to achieve excellent service at all times.
Thank you for your custom.

Verified Appointment Verified by SALONGENIUS Software

As usual very happy with Amanda’s colour. Excellent shampoo and blow dry by Flavius too!

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Response from essensuals Virgina Water

Glad to hear you are pleased with our services.

Long wait and then rushed.

Uzma - 24th Apr 2019

Verified Appointment Verified by SALONGENIUS Software

I recently visited the salon for the first time. It seems ***** was overrunning but didn't inform me or apologise. He just came over for a quick consult before getting me in for a wash. Then I was left until 30 mins after my app time when he finally came to cut my hair. By which time I'm pretty sure he forgot what I wanted. I specifically said I didn't want my ends to be thinned out. I just wanted the split ends taken off my layers to keep them long. But instead I got harsh angled layers which look choppy and the general weight of my hair is now more thinned out as a result. I also felt he rushed the blow dry as he was pulling my hair very roughly and seemed to be doing a quick job to make up for his lateness. He also put so much product in my hair, it looked flat and lifeless at the end and was very greasy the very next day. I heard good things about the salon and had high hopes, but unfortunately I was not impressed. I also felt there was a bit of a hard sell to try and get me to buy hair products. I am not a money machine, I am a customer that cares for a decent haircut first and foremost.

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Response from essensuals Virgina Water

Dear Uzma

Thank you for taking the time to provide us with such detailed feedback on your experiences at TONI&GUY Essesuals Virginia Water.

We'd like to assure you that our main aim as a salon group is to please our clients. We want every client to leave our salons feeling 100% satisfied, having had a positive experience. Reviews such as yours are invaluable in helping us continue to maintain the high standards our clients expect from TONI&GUY & Essensuals salons.
You have raised some very important points in your email, which I can assure you I will be taking on board.
As a valued customer, I’m genuinely sorry that your your experience did not meet your expectations.We would like to offer your next service free of charge and would ask you to return to the salon, so we can look to see what we can do to correct your hair to a result you are happy with.

We will endeavour to do whatever we can, to regain your confidence in us.

Kind Regards,
Marco Proietti

Great hairdressers

Michele - 19th Apr 2019

Verified Appointment Verified by SALONGENIUS Software

Amanda coloured my hair perfectly- listening to what iI wanted and Flavius cut my hair brilliantly. I’ll be back!

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Response from essensuals Virgina Water

Thank you for your response. Glad to hear your visit went well and that you would be coming back.

Verified Appointment Verified by SALONGENIUS Software

Fab service very friendly and amazing results

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Response from essensuals Virgina Water

Thank you for your kind words.
Hope to see you soon.

Verified Appointment Verified by SALONGENIUS Software

Rebekah has been great. She first tried to understand what I wanted and then she made suggestions and the resul was great. Very pleased how the colour turned out!
Staff all very friendly and professional

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Response from essensuals Virgina Water

Thank you for your response.
Glad to hear you are happy.
Hope to see you again soon.

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