TONI&GUY Gosforth

Great staff, poor receptionist
5.0
Appointment verified by SALONGENIUS Software

I’m writing this on behalf of Nick. He found the receptionist brusque and unwelcoming. Otherwise, for both of us, great service as usual and one we look forward to. Corrie is wonderful.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Gosforth

Hi Chris,
Thank you for leaving your review, we always pride ourselves in giving the best customer service in all areas of a clients salon journey.
As you can see from previous reviews this isn't usually the feedback we get when it comes to our reception team, our girls are always very attentive and go well out their way to cater to a clients needs.
I can only apologise on this occasion and assure you that this isn't something you will experience next time your in.
Have a lovely weekend, see you in 4 weeks
kindest regards
Sam
Salon Manager