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essensuals in Birmingham

Part of the essensuals Group on salonspy.

essensuals Birmingham

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4.9

581 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (570)
  • 4 stars (5)
  • 3 stars (4)
  • 2 stars (1)
  • 1 stars (1)
Reviews Write A Review
Terrifying Experience received by Toni and guy staff

Anonymous - 7th Dec 2019

I have been coming here, the last twenty years and no problem but now under new management, I booked in thinking the service would be the same, for half a head and regrowth, I was told different prices by different staff, £120, £140 and £170-£180. Colour was left on my forehead, cheeks, neck and back of ears. Myself and the lady drying my hair tried removing the colour from my face but would not come off, all the rubbing made my face painful and red. Also not half a head done only top part of head. When I mentioned my experience at the counter to one member of staff, Another three staff joined into our conversation and made me feel belittled. Then started being rude and mentioning impolite comments. I highly do not recommend this salon any longer. Waiting on management comments.

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Verified Appointment Verified by SALONGENIUS Software

Fab thanks Ella

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Verified Appointment Verified by SALONGENIUS Software

Lovely welcome and Kate transformed my locks

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Verified Appointment Verified by SALONGENIUS Software

Excellent staff so friendly helpful my stylist Amy was interested to ask my requirements and so skilled & gave me hints/tips for future care until next appt .

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Verified Appointment Verified by SALONGENIUS Software

Everything is great simple as that

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Relaxing and friendly

Michelle Bailey - 19th Nov 2019

Verified Appointment Verified by SALONGENIUS Software

Molly was great helping me with refreshing my highlights, loved the toner she chose too. She made me feel very comfortable and really cared about my hair. Thank you!

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Amazing job done by my favourite Qudsia 💞 never fails to impress me by her work 🤗
Highly recommend !!!!!!!! 🥰💖

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Great great service

Harpreet - 9th Nov 2019

Verified Appointment Verified by SALONGENIUS Software

Fab cut and fab service. All lovely

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Verified Appointment Verified by SALONGENIUS Software

Had a great experience at the salon in the Mailbox - the three ladies there were so friendly without being at all over bearing .

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Kate listens to what you want and executes the cut perfectly. I can’t fault her.
Top stylist.

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Review of essentials mailbox

Caroline twist - 1st Nov 2019

Always feel very welcome .
Always very happy with the cut and blow wave Kate does she's a great hairdressers and makes you feel at ease all the staff have a smile which goes a long way which is why I Keep coming back x

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App 20-10-2019 2pm app...call back required

Kosh - 30th Oct 2019

Verified Appointment Verified by SALONGENIUS Software

I would like a call from the manager in regards to the below review as I don’t feel me
Paying £38 for something I did not like is fair!!!

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Verified Appointment Verified by SALONGENIUS Software

Very good experience. Pleasant atmosphere, highly professional staff. Stylist Ella listened carefully to my requirements and did a great job. Brilliant haircut, just what I wanted. Highly recommended.

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Review of Essensuals Mailbox

Anonymous - 14th Oct 2019

Very welcoming. Wonderful and friendly service. Really recommend.

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Review of Essensuals Mailbox

Anonymous - 14th Oct 2019

Very welcoming. Wonderful and friendly service. Really recommend.

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' Roots.. What Roots!

Annie - 7th Oct 2019

Verified Appointment Verified by SALONGENIUS Software

As always Great Welcome, Great service, great staff.

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' Roots.. No more Roots!

Annie - 7th Oct 2019

Verified Appointment Verified by SALONGENIUS Software

As always great service.

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Verified Appointment Verified by SALONGENIUS Software

Staff were really friendly and Sydney was really proffesional and Precise with her work.

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Verified Appointment Verified by SALONGENIUS Software

Fantastic service as always. We all felt v special and ready for the big party tonight 👍😃❤️

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My best ever salon experience

Lolly johnston - 2nd Oct 2019

Verified Appointment Verified by SALONGENIUS Software

From start to finish it the most relaxing friendly proffetional experience I've said.i had boleashe & the color was exactly like the effect I wanted just superb! & loved the way the stylist curled my hair,thank you to all the staff,an unforgettable day :)

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