I went in for roots, toner and hair treatment mask. Paid over £114.00 that’s with other discounts applied, which isn’t a problem if results are perfect! Wanted brown but got black, still I thought pointless to say anything now as it’s done. Left with colour around all my front hairline and not told. Noticed at home once hair all pushed back. I felt very upset as seems like a home job. Called up T&G to explain situation, told to use nail polish remover. Still has not removed all colour and left my skin dry and itchy where I used the nail polish remover. Offered by branch free hair treatment for inconvenience for next time. I’m not happy with overall service. I except to get what I asked for when I’m paying good money for the service. I don’t enjoy to wasting my money. Just listen to what the customer wants if you can’t do it, say so.
