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Harris Gibbs Hair Salon

4.88
82 Caroline Street, Jewellery Quarter, Birmingham, West Midlands, B3 1UP

About us

Opening hours

Monday Closed
Tuesday 10:30 - 20:00
Wednesday 10:30 - 20:00
Thursday 10:30 - 20:00
Friday 10:30 - 20:00
Saturday 09:30 - 17:30
Sunday Closed

Reviews

4.88
93 verified reviews
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Worst cut and colour ever

jasmine
10th Dec 2021
2.5

I booked for a balayage, root stretch and a c&bd.
The salon is gorgeous, the staff are really friendly, cant fault any of that, in fact, Alex was lovely, however what he did to my hair was not.
Naturally i have dark brown hair but I wanted the bottom lightened to a blonde/caramel colour. i loved the dark brown he used however the bottom was ginger, but i thought some purple cond should do the trick. after a day or 2 I noticed there was a chunk of fringe that hadnt been cut in, and the rhs felt thinner, but i let it slide and put it down to me being too fussy.
roll on 2 months, i booked with another hairdresser for the same thing. the lady doing my hair was gobsmacked at the state of my hair and took photos to show me. the cut was totally uneven at the bottom, all different lengths. the colour was slopped on and all different colours of ginger not blonde! it was awful. she was shocked that he let me leave the salon like that. a gd style hides a bad cut

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Amazing as always

Roxanne McLean
12th Aug 2020
5.0
Appointment verified by SALONGENIUS Software

I've been a client of Harris Gibbs Hair for several years now, and I can't imagine trusting anyone else with my hair. Not only that but I've always found the salon to have such a friendly feel. While the salon was closed I sorely missed my appointments with Alex and the lovely team.

They handled the covid-19 situation brilliantly, keeping in touch with clients, communicating clearly and booking everyone back in fairly. The measures they've implemented are very thorough and I felt very happy and safe on my return - not to mention delighted with my much-improved hair!

Can't recommend them highly enough!

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First class as always

Brett
25th Jul 2020
5.0

As always everything was brilliant when I came for my haircut from Chloe. Would highly recommend!

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It was great to go back ..... !

Pauline
10th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

I had an appointment at Harris Gibbs on Sunday 5th July and was delighted to return! As someone who visits the salon every 5-6 weeks, I’ve found lockdown a challenge! The measures in place made me feel very comfortable and it still had the same welcoming feeling as always. There was a calmness to the place and everything seemed highly organised. Alex, Chris and the team have done an amazing job in reopening, and fingers crossed that regular appointments can remain a reality once more!

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Sheer brilliance

Sarah
8th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

What an amazing experience. Brilliant salon, exceptional stylists. I wouldn’t trust anyone else. The guys here have such an It could have been a real scary experience first one back following lockdown lifting restrictions but it was a really good chilled environment and I felt so very safe.

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Simply the best

Gurpreet Jandu
6th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

- Fantastic service
- Great Haircuts
- lovely polite staff
- modern vibe
- Great atmosphere

Honestly what else can I say, I’ve had my haircut from both Chris and Alex for over 10 years and I would never contemplate going anywhere else even though I live outside of Birmingham 10/10.

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Truly Wonderful

Tony Pearson
6th Jul 2020
5.0

You felt safe as you walked through the door, although there was evidence of the precautions required you felt the pre COVID experience Which was worth the wait. Professional and friendly as we have been accustomed to. Well done Alex and Chris. Your efforts are much appreciated, thank you

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Excellent post lockdown visit!

Caroline
6th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

It was so great to be able to return to the salon. As always, Chloe ensured I left feeling amazing and fully revitalised!!

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Great to be back

Gemma Goater
6th Jul 2020
4.5
Appointment verified by SALONGENIUS Software

It was great to be back in the salon today and I had no worries about attending . I knew Alex would ensure everyone would be safe and it felt great to be back . Feels great to have my hair back to normal! If you are looking for a high quality service at an affordable price this is the place for you .

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Always a great experience

Kay Wilton
6th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Lots of safety measures in place but atmosphere in the salon is great. Alex , Chris and team are very talented and creative so always a good experience

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Always a treat

Jane Walton
6th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Despite the new Covid protocols, Alex and the team make you welcome and feel special throughout my visit. A great haircut as normal and standards are as high as ever. Nice to have you back!

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Professional and great service

Alison
6th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

A great environment and service even with the covid situation. Precautions taken to protect everyone.
Great salon and a great team

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Amazing post lockdown haircut!

Beckie
6th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

Wonderful job by Emily and the team at HG who gave me hair some much needed TLC post lockdown! Welcoming team and great job as always.

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Very professional and friendly

Estelle
6th Jul 2020
5.0

Alex and Chris have created a safe haven for hairdressing needs. And thank you so much to the fabulous Beth for restoring me with colour cut and blow dry. I've missed you!?

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Post lockdown hair colour

Anonymous
6th Jul 2020
5.0

Beth is the best!
Sorted my very grey hair out in her lovely, professional manner.

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Salon Experience

Tracey Paton
5th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

I had my hair done Saturday with my usual hairdresser Chloe. The salon have certainly taken every measure possible to ensure customers feel safe during this pandemic!

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First Lockdown Cut & Colour

Kuldeep
5th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

A fabulous experience to be pampered after so many months. Gratitude to the staff who were very welcoming and took all the precautionary lockdown measures. Thank you so much guys. I love my cut and colour. Gratitude. Kuldeep

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Fabulous

Leena
4th Jul 2020
5.0
Appointment verified by SALONGENIUS Software

I have been going to salon for a number of years now and each time I am impressed with the staff, knowledge and product range available. The staff are friendly and its a relaxed atmosphere where you can, have a chat and relax. I've been to other salons where selling is their main aim. My stylist, Becky really looks after me and knows what I like, hair style and colour wise. Upon reopening after lockdown the salon was clean and the equipment is thoroughly cleaned after every use giving me the confidence to return. Thanks guys

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Chloe

Chris
17th Mar 2020
5.0

First rate hairdresser and a lovely person.

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Would not go again

Helen
13th May 2018
2.0

Went for a colour followed by cut and blow dry. Colour was ok. I gave the stylist a picture of how I wanted my hair cut and how I wanted my fringe done. Instead of feathered and layered hair, I ended up with blocks of hair which had no style. On top of that, my fringe looked like the curtains that teenage boys had in the 90s.

The dye stain hadn’t been taken off either. I was given baby wipes to just scrub at my own forehead, again which did not help. She didn’t help me when I told her it was not coming off.

After the cut, she didn’t try to fix the problem when I told her that the cut was nothing like the photos.

Ended up making an emergency last minute appointment at another salon on the same day.

Definitely would not go ahead.

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Chloe is the best ever

Philippa Jones
12th Nov 2017
5.0

Always enjoy my regular visit. Everyone there is friendly and Chloe is absolutely the best hairdresser in Brum!

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Wow

Karen
12th Nov 2017
5.0

Outstanding service, really relaxing time. More than a hair cut, a lovely experience.

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Amazing as always

Jas
11th Nov 2017
5.0

Had my hair cut and coloured by Alex today.
As always was given good advice based on my hair and left feeling great!
Always a good atmosphere in the Salon and all the staff are really friendly. Can't wait to go back :)

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Parma violet please

Laura
6th Nov 2017
5.0

Great staff, great atmosphere, great service. Perfect every visit ?

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Best salon and stylist!

Zoe
6th Nov 2017
5.0

Becky as always has done a brilliant job! Wouldn't go anywhere else to have my hair done, she also gives he best head massages which is an added bonus! Love my hair! Thank you!

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Response from Harris Gibbs Hair Salon

Hello Zoe,

Thanks for leaving us a review. It's great to hear you love your hair and that Beckie is consistently providing you with such a good service (agreed, the head massages are great too)

Thanks for choosing to visit Harris Gibbs Hair Shop, we look forward to welcoming you again soon.

from the team @
Harris Gibbs Hair Shop

Love my NEW colour!

Bonnie
4th Nov 2017
5.0

Chloe @Harris & Gibbs knocked it out of the park once again!!!! Thanks ? Always confident of a fabulous job!!!!

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Response from Harris Gibbs Hair Salon

Hello Bonnie,

Thanks for reviewing us, we are delighted to hear about your confidence in us and Chloe. and that she managed to 'knock it out of the park once again' :)

We look forward to welcoming you again soon to hopefully recreate such a positive experience for you.

Thanks again
from the team @
Harris Gibbs Hair Shop

I love this salon

Sophie
4th Nov 2017
5.0

Harris and Gibbs are amazing. I really feel like I'm being spoiled every time I get my hair cut, from the massage chairs they have for hair washing to the kindness and genuine nature of the staff. They give really lovely haircuts - despite having moved away I keep coming back here. All the staff are great but Alex does my hair and I love it each time.

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Response from Harris Gibbs Hair Salon

Hello Sophie,

Thank you for taking the time to write a review and for being so complimentary. Even more so, thank you for still choosing to visit us even though you have to travel further.
Its great to hear that our whole team made your experience such a good one, and we aim to create this every time you visit.

We look forward to seeing you again next time.

Thank you
from the team @
Harris Gibbs Hair Shop

Busy Salon

Susan Smith
4th Nov 2017
5.0

The salon was buzzing with conversation and busy hairdressers this morning. Staff always giving a personal service.

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Response from Harris Gibbs Hair Salon

Hello Susan,
Thanks for reviewing us. great to hear that the atmosphere you experienced when you visited was was so positive, we value you and every other one of our clients for being part of the salon and allowing us to create such a great salon environment.

We look forward to seeing you again soon,

Thanks again (also for the X-mas Decoration)
from the team @
Harris Gibbs Hair Shop

O'carroll

Angie
3rd Nov 2017
5.0

Excellent - great salon, great boys and girls. Super service. Love it

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Response from Harris Gibbs Hair Salon

Hello Angie,

Thanks for the 5* review, fantastic to hear that our salon, boys and girls are so great and our service is super.

We look forward to welcoming you again next time.

Thanks again
from the team @
Harris Gibbs Hair Shop

H&G

Tanny Price
30th Oct 2017
5.0

I love having my hair done at Harris & Gibbs. The personal experience is such a treat. From the soft lounge seating for your consultation, frothy cappuccino while you have your treatment to the head massage while you have your hair washed. Not only a lovely experience I always feel a million dollars after having my hair done by Chris. Thank you to the team for doing a brilliant job. One happy customer here! xx

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Response from Harris Gibbs Hair Salon

Hello Tanny,

Thank you taking the time to write a review about your visit to us, and thank you for your kind words.

We are delighted to hear that your experience was so lovely and you left feeling a million dollars.

We ensure all our team see the reviews our clients write and we can assure you we will strive to ensure we maintain the service level you have come to expect.

We look forward to seeing you again soon.

Many Thanks
from the team @
Harris Gibbs Hair Shop

Ms

Mia
28th Oct 2017
5.0

Always happy with my hair with Chris happy atmospher ,relaxing place,always lookforward to my appointment

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Response from Harris Gibbs Hair Salon

Hello Mia,
Thanks for your positive review and for choosing to visit us at Harris Gibbs Hair shop, we look forward to seeing you again soon as much as you look forward to your appointment.

Many Thanks
from the team @
Harris Gibbs Hair Shop

Hair

Anonymous
28th Oct 2017
4.5

N/a

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Response from Harris Gibbs Hair Salon

Hello, Thank you for taking the time to review us and thank you for choosing to visit us.

We take on board all feedback received from clients and appreciate that on your visit our salon cleanliness and atmosphere wasn't quite at the 5* level we aim for, I hope you can see from other customers reviews this is not the norm...

That said, we appreciate you making us aware and hope that next time we see you you experience an even higher level.

Thanks again
from the team @
Harris Gibbs Hair Shop

Fabulous as Always!

Jenny Powell
27th Oct 2017
5.0

Today I visited Harris & Gibbs to refresh my colour with a half a head of highlights...as always I left one very happy customer!
The staff couldn't do enough to make this a pleasant experience with a welcoming professionalism throughout! My colour was perfect and nothing was too much trouble to style as requested...thanks to all esp Alex and Beth :)

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Response from Harris Gibbs Hair Salon

Hi Jenny,
Thanks for your glowing review.

We are over the moon to read that we have managed to provide such a positive experience for you.

We genuinely value you support every time you visit us and we are already looking forward to seeing you again soon.

Many Thanks from all the team @
Harris Gibbs Hair Shop

First visit to Harris & Gibbs

Liz Worwood
27th Oct 2017
5.0

Today was my first visit to Harris & Gibbs. I can honestly say from the moment I walked into the shop everyone there made me feel really welcome and relaxed. Chris who I've known for a long time was brillant and is so talented. I now have a brand new style which I love. Will recommend to all my friends and family.

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Response from Harris Gibbs Hair Salon

Hello Liz

Thank you for taking the time to review us and thank you for choosing to visit us for the first time.

we are delighted to hear you are so happy with your experience with us, we strive to create an atmosphere that you have described and value our customers feedback highly.

We look forward to welcoming you again next time and thank you in advance for any recommendations you make to us.

Many Thanks
from the team @
Harris Gibbs Hair Shop

Restyle with Beckie

Karen
24th Oct 2017
5.0

Great service and results I am always happy with.

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Response from Harris Gibbs Hair Salon

Dear Karen,

Thank you for your 5* review. its fantastic for us to read that you are always happy with the service and results you received when you visit us.

We look forward to seeing you again soon.
thanks again
from the team @
Harris Gibbs Hair Shop

Great as always

Helen
20th Oct 2017
5.0

Appointment with Alex and great service as always and brilliant cut. Came out feeling really good about myself- what more can you ask for!

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Response from Harris Gibbs Hair Salon

Hello Helen

Thanks for taking the time to review us, and thanks for your kind words.

We are pleased to hear that our service was the standard you have come to expect and more importantly we are delighted to hear you left us feeling great.

We look forward to seeing you again next time you visit us.

Thanks again
From the team @
Harris Gibbs hair shop

Fantastic!!

Katy Miles
20th Oct 2017
5.0

I’ve tried a few salons in the JQ and this is by far the best. Becky was so friendly and really listened to what I wanted done with my hair. Great salon with great staff! Will definitely be back! Thank you!

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Response from Harris Gibbs Hair Salon

Hi Katy,

Thanks for reviewing us and for giving us such positive feedback.

We are delighted to hear that you are so pleased with the service you received. We try really hard as a team to ensure all our clients receive a personal service and a the result they want , great to hear we achieved this.

We will ensure the team see your review.

We look forward to welcoming you back next time you visit.

Thanks again from the team @
Harris Gibbs hair shop

Outstanding

Margaret Regan
19th Oct 2017
5.0

So glad I found this salon! Chloe is a mind reader and love the massage chairs!

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Response from Harris Gibbs Hair Salon

Hi Margaret

Thanks for taking the time to review us.
We are glad you found us too, we are not sure how Chloe learnt to read minds but delighted she can.

We look forward to welcoming you to the salon again soon.

Thanks again, from the team @
Harris Gibbs hair shop (p.s. we love the massage chairs too)

Amazing service as always!

Jody Wakelin
17th Oct 2017
5.0

Love coming to H&G, Chloe does an amazing job on my hair, makes me feel welcome and I’m always very happy with the service I receive!

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Response from Harris Gibbs Hair Salon

Hello Jody,

Thanks for the kind words, great to hear that Chloe looks after you so well and more importantly that you love coming to visit the salon.

We look forward to seeing you again soon.

Thanks again from the team @
Harris Gibbs hair shop

Fantastic

Claire Whiting
17th Oct 2017
5.0

Really cool salon, nice staff. The girl who cut my hair made me feel relaxed and she did a great job. She recommended nice products that I brought too. I even had £10 discount for being a new client! I will be returning soon. Thank you

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Response from Harris Gibbs Hair Salon

Hi Claire

Thanks for taking the time to review us

Great to hear you enjoyed your first visit to us, fantastic to hear you want to return.

We look forward to welcoming you again soon.

Thanks again
From the team @
Harris Gibbs hair shop

Fantastic

Claire Whiting
17th Oct 2017
5.0

Really cool salon, nice staff. The girl who cut my hair made me feel relaxed and she did a great job. She recommended nice products that I brought too. I even had £10 discount for being a new client! I will be returning soon. Thank you

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Response from Harris Gibbs Hair Salon

Hi Claire

Thanks for taking the time to review us

Great to hear you enjoyed your first visit to us, fantastic to hear you want to return.

We look forward to welcoming you again soon.

Thanks again
From the team @
Harris Gibbs hair shop

Fabulous cut and blow dry

Trish G
14th Oct 2017
5.0

Fantastic salon. Best cut and blow dry in town - head wash massage - great stylists and staff - Beckie is fantastic. Great location and beautiful surroundings - very trendy and great range of products. Wouldn't want to go anywhere else - thank you

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Response from Harris Gibbs Hair Salon

Hi Trish,

Thanks for leaving such a great review. We are delighted that you are so pleased with the service we provide.

We work really hard to provide it and work even harder to maintain it, great to know that you approve .

We look forward to seeing you again soon

From the team @
Harris Gibbs hair shop

Cut and Finish

Francesca
14th Oct 2017
5.0

Lovely salon, first time visit and will definitely be returning. Sarah cut and styled my hair, she was really friendly and did a fab job! Very happy customer, thank you!

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Response from Harris Gibbs Hair Salon

Hi Francesca

Thanks for giving us you feedback.

Great to know Sarah did such a good job and you were so happy.

We can assure we make every effort to ensure every client receives the service you received every visit.

We look forward to welcoming you again next time.

Thanks again
From the team @
Harris Gibbs hair shop

Everything about this salon is outstanding

Sian Parker
14th Oct 2017
5.0

As someone who never used to put much stock into getting her hair cut or maintaining her hair, I can honestly say this salon completely changed my outlook on hair care. After a frustrating cut at another salon, which left me disappointed, I went to Harris Gibbs for a fringe cut and I have never been anywhere else since! I have been coming here for just over a year now and I wouldn’t even consider going anywhere else again. My stylist Becky has offered me guidance over the past year and my hair has completely transformed from being dry and limp to silky and smooth. It’s refreshing to have a stylist who genuinely cares and takes an interest in their customers and what they want for their hair. All of the staff at Harris Gibbs are friendly and welcoming and getting my hair done is no longer a chore or an inconvenience but something I look forward to now. I never thought I would be interested in purchasing products and treating my hair but thanks to the advice from Becky I use Tigi products regularly to maintain my hair and the results have been amazing. If you’re looking for a salon that will invest in their customers and make you feel positive about your hair then this is 100% the one for you!

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Response from Harris Gibbs Hair Salon

Hi Sian,

What a lovely review for us to read, thank you so much for taking the time to write it.

We are delighted to hear that you are so happy with the service we provide and that we have managed to change you experience and expectations of a salon visit.

We will ensure all our team know your thoughts, and we can assure you we have every intention of maintaining the standard of service you have experienced.

We look forward to seeing you again soon.

Thanks again

From the team @
Harris Gibbs hair shop

Colour

Millie Wilby
14th Oct 2017
5.0

Excellent, as usual, thanks to Chloe and Toni.

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Response from Harris Gibbs Hair Salon

Hello Millie,

Thanks for the kind words. We strive for excellence, great to hear it was achieved. We will do our best to maintain it.

See you soon.

From the team @
Harris Gibbs hair shop

Great salon!

Rachel
12th Oct 2017
5.0

Professional salon with a great friendly atmosphere. Chloe always does a fab job with the colour and cut.

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Response from Harris Gibbs Hair Salon

Hi Rachel, thank you for reviewing us, excellent to hear that you are so happy with the work Chloe delivers. We will ensure she sees your comment.

We look forward to welcoming you again next time.

Thanks again
From the team @
Harris Gibbs hair shop

Best salon

Katy
11th Oct 2017
5.0

Always amazing service, friendly and welcoming staff and Chloe does the best hair cut I have ever had - go back religiously.

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Response from Harris Gibbs Hair Salon

Hi Katy,
Thank you for kind review, it's great to hear that you feel so welcomed and pleased with our service, and even better that your haircut is the best you've ever had.
We promise we will make every effort to maintain the service you are used to receiving and that the cuts get better and better.
Thanks again from the team @
Harris Gibbs hair shop

Colour with Chloe

Victoria
11th Oct 2017
5.0

I always have a fantastic experience at Harris & Gibbs. It’s friendly and professional and the results are consistently good. My hair has never looked better!

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Response from Harris Gibbs Hair Salon

Hi Victoria,
Thanks for taking the time to review us.
Fantastic to hear that your experience with us is always fantastic. We try really hard to ensure our customer service is an exceptional standard and we promise to do our best to maintain it.
We look forward to seeing you again soon
Thanks again
From the team @
Harris Gibbs hair shop

Great salon experience........

Carol
7th Oct 2017
5.0

Amazing salon as soon as you enter you are made to feel welcome by all the team ,great atmosphere drinks on arrival and throughout service.Best shampoo experience ever as you are seated and reclined into a relaxing position made comfortable to enjoy the aroma of professional products and a massage to your requirements.My hair cut is always done just how i like it and i always get lots of comments on how nice it looks.Chris and Alex have an amazing team who are passionate and dedicated to the hairdressing industry if you want to experience 5 Star treatment this is the place to go.........

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Response from Harris Gibbs Hair Salon

Hello Carol

Thank you so much for leaving such a lovely review.

It means a lot to us to know that we have managed to create such a positive environment and atmosphere. We can assure that we work really hard with our team to ensure that we maintain the high standard or service and haircare that we deliver.

We look forward to welcoming you again to the salon soon.

Many Thanks
from the team @
Harris Gibbs Hair Shop

Really satisfied

Anonymous
7th Oct 2017
5.0

Sarah always does what I ask for. Super!

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Response from Harris Gibbs Hair Salon

Hello, Thank you for reviewing us, fantastic to hear that Sarah delivers the standard of service you need. We look forward to seeing you again soon.

Many Thanks
from the team @
Harris Gibbs Hair Shop